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Customer Ratings & Reviews

$228.96

Customer reviews

Rating 4.6 out of 5 stars with 849 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 849 reviews
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the mic honestly, everything else is okay. Sound could also be better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Has problems already

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, connection issues, very poor quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of the artic steel series and this is by far the best one for a really good price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left side might just randomly stop working?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side just stopped working. These headphones are very well kept, basically sit on my desk all day and randomly this issue came up. Tried reinstalling driver, looking at the volumes on both side to see if something happened. When it worked, it was great but unreliable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is perfect microphone is trash would definitely recommend using a mixer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in these. Constant loud static hissing noise no matter what you do and picks up EVERYTHING. I returned the same day I got them. I will never get these ever again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dongle issues after unboxing firmware update

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 3 of these. 1st pair: had an issue turning on/staying on. 2nd and 3rd pair (current) the dongle does not turn on after firmeare update. Considering just returning and giving up n the Product. This is my first Steel Series product, I am not happy with the expereience to day the least.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Some audio issues.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good headset but I have noticed a recurring issue when audio will randomly start sounding “robotic” like and turning the headset off and on doesn’t work. You have to disconnect the usb-c Bluetooth adapter for it to go away or just wait it out. Kind of annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok, could be better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steel series makes great head sets, this one does catch a lot of back round noise unfortunately. Steel series arctic 9 is hands down one of the best, but that instead of the 7

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the Arctis Nova Pro (wired edition). This version is definitely scaled down. Now the bluetooth feature is nice. However, compared to the 7p+ im not sure if they are equal of if its even better than the 7p+. I would just get the Nova pro or somethibg else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good, others had this issue too.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these about a month. Supposed to be good, 2 weeks into use, and the bluetooth started to just off. Then, after another week, the phones would not turn on at all. Tried a hard reset under the ear pad, no go, supposed to be a good brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible purchase decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t come with a mic. Gives terrible mic quality. You hear everything in the background but they can’t hear you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sidetone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a dumb feature Sidetone that couldnt be turned off even after installing the download and trying to mess with the setting, it basically just echoes and lets you hear yourself and how loud you are but you hear your echo over and over.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt work well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you plug in the chip to use the headset they give you it blocks the usb port in the front of the ps5. And the beadphones emmited terrible feedback that sounded like a turbine fan going through your mic.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones, but Not For Big Ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and volume are amazing, also it comes with an audio jack too. However, these are rough with big ears! The ear pads are a lil small (it hits a pressure point on my ear & have to remove it FREQUENTLY through my play session). Also, the volume slider MOVES around when removing/putting the headset w/o ever touching it. I'll buy another Astros A40 TR as the ear discomfort is a dealbreaker Pros: Amazing quality, can be loud, soft earpads and great for smaller ear people Cons: SMALL ear pads (bad for big ears, hits a pressure point on mine), volume slider moves when removing/putting headset, mic is a bit smaller than I'm used to

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell barely a foot and stopped working! I cannot find any support

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It can simultaneously connect to multiple devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good! I like being able to hear myself when I speak by messing with one of the volume knobs. You’re able to buy different color parts for the head band and for the headphone to customize the look. Plus you have the option to connect to multiple devices at the same time which is AWESOME. I can play HellDivers and answer phone calls when they come in without having to take my headset off. Or I can even scroll on TikTok in between games and still hear everything in game.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible for PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to wait until your PC is on before you can plug the dongle in. Otherwise you get zero sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt like it itvwas making weird noise for me i return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them and the first week they started echoing

    No, I would not recommend this to a friend