Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Arctis Nova 7X Gen 2 Wireless Headset for its phenomenal sound quality and comfortable, lightweight design. The long battery life is also a plus, along with its good connection flexibility. Overall, users seem pleased with the headset's key features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 110 reviews
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Headset

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and feels good and very nice quality. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good, but there is an echo where I hear what I say relating sometimes. I think it may be a setting that I need to change or that I have the volume too loud, but overall the headset sounds great. I would reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steelseries

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its such an amazing quality headsets, and the sound quality is even better

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headsets comfortable and all the pre eq settings are awesome. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality headset. I like everything about them except the mic. I prefer mics that don’t have an external arm or anything.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Phenomenal sound and functionality

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, premium build, comfort, and sound. Incredibly comfortable earpads, lightweight, and phenomenal battery life. Perfect for long gaming sessions on any platform. The sound quality is amazing for both output audio and the mic’s input. Design and build quality are impressive with their steel frame, soft cushy fabric earpads, and light weight. The steel frame offers a strong, durable feel without being too bulky or heavy. Come in black or white to suit your preference and match the rest of your setup – the white pair goes great with my white-out PC build that I’m primarily using them with. Design and Comfort This headset has a great aesthetic look with smooth, clean lines. I appreciate the white-out frame with slightly grey/off-white fabric pieces that don’t show dirt or usage as much as white fabric would. These are incredibly comfortable with their soft memory foam earpads, even during extra-long periods of gaming or music throughout the day. The fit conforms to my head and remains secure but comfortable for my entire sessions. Weighing in at less than ¾ of a pound, I can wear these all day without even noticing they’re there. Sound Quality Sound quality is impeccable with the custom designed neodymium drivers. Simply incredible spatial audio surround sound. Large drivers offer extraordinary bass response paired with incredibly crisp and clear highs for a phenomenal, balanced audio experience. The immersive 360-degree spatial audio technology makes it feel like I’m in the action. These have active noise cancelling but also have plenty of volume when needed to drown out any environmental sounds. The available app highlights all the available features and allows full customization of an equalizer and many other settings if you want to do it on your own, but a really sweet feature of the app is that it comes pre-loaded and can instantly apply custom presets for over 200 games. This gives me the most robust listening experience tailored to deliver the best audio experience for each particular game – the way it was designed to be heard. Battery Life and Connectivity Battery life is incredible and able to go 50 hours on a full charge. These can power through and keep me going all weekend without needing to stop and recharge. Even if I forget to charge, they can be connected via USB-C and continue to power through. These easily connect to any platform via the 2.4 GHz USB plus Bluetooth. I absolutely love the simultaneous 2.4 GHz wireless plus Bluetooth connectivity. This allows for simultaneous connections, great for phone calls and music while gaming, eliminating the need to have a different set of headphones for all the different aspects of my day. These are an all-in-one solution, and I can do any type of connection I want seamlessly with this one headset. The mic noise rejection does a great job of reducing background noise to the mic, therefore conveying crystal clear voice only without any muffling, keyboard clicks, or other ambient noises annoying whoever I’m talking to. Value The cost is in line with similar higher-end gaming headsets, but these are packed with so many great features. Overall long session usability and simultaneous 2.4 GHz wireless plus Bluetooth connections really set these apart for me. Overall, I have really enjoyed playing with this headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, I like how the volume isn't on the back so when I layback it doesn't adjust the volume on it's own.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but uncomfortable headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing for its sound quality features and all the optimization you can do but it get quiet annoying to wear it for long periods of time as hard headphones inside hurt your ear if you have medium to big ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent. Pay attention to the model numbers.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just make sure you buy the right ones! I accidentally bought the wrong ones so I had to re-research to find the right ones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Comfort
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good, middle-ground gaming-first headset

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nova 7X Gen 2 hits that sweet spot between comfort, versatility, and performance. From the moment I picked it up, the build felt premium with sturdy plastic, a reinforced metal band, and a soft elastic strap that keeps the headset snug without creating pressure points. The earcups use a mix of fabric and leatherette that stays breathable even during long sessions, with the right amount of force (I sometimes use glasses, and they have a good give to avoid temple pressure). Every control, from the volume wheels to the mic mute toggle, feels well placed and tactile. It is the kind of headset that disappears on your head after a while, which is exactly what I want when gaming. Sound quality is clean and immersive rather than overly bass-heavy, but also a little distorted from a music standpoint. The spatial audio provides real directionality in games, and the EQ tuning options let me adjust the sound for whatever I am playing, whether I want tighter mids for shooters or warmer lows for cinematic games and music. The app is a nice touch and much easier to use than other brands’ apps as it’s simple with a lot of game presets to choose from. I really like the microphone design as it’s retractable, but I found that this is the Nova 7X’s biggest weakness. It’s perfectly fine for chatting, but out of the box performance is very lacking on any low-end, while I also found there to be noticeable white noise and hiss coming from the audio signal. You can adjust the EQ, which can help in the overall sound profile, but it’s still not great. The connection flexibility is good, though most brands have something similar and is par for the course. I can run a low-latency 2.4 GHz wireless connection through the USB-C dongle while staying paired to my phone over Bluetooth, making it easy to answer a call mid-game without interruption. The battery is improved over the previous 7X, and that’s good. There’s also a fast charging feature, which came in useful for me. This enables you to get around 4-6 hours of use on 15ish minutes of charging, so should your headset be dead, you won’t need to wait around 30+ minutes just to get into your gaming session again. SteelSeries’ app support rounds things out nicely, as previously mentioned. On desktop, Sonar software lets me fine-tune EQ settings, adjust mic noise gating, and create custom profiles for specific games. The mobile app mirrors that setup with quick access to EQ presets and easy profile switching. It is not as deep as the PC version, but it is practical and straightforward. At around $199, the Nova 7X Gen 2 is a good value proposition if you don’t need/want ANC and can live with a subpar mic, but it feels like money well spent. The combination of strong build quality, balanced sound, seamless connectivity, and long battery life makes it one of the most complete wireless headsets around for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset I have no complaints as of now would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    I found my gaming sound holy grail!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always kind of sought the perfect gaming headset for me, mainly because spending a lot of time gaming is like spending a lot of time listening to music, you want comfort, clarity, a rich and immersive experience, and something that will stay out of the way. Brand wise, I have tried many, but I believe this is my first set from SteelSeries that I have actually used for a time. In the past I wasn't super excited with the microphone sound of my voice and the sound was good, but didn't really impress me. The Arctis Nova 7X (7X for short) has surprised me. First, I would say the most important factor for comfort when wearing something on my head is weight, followed closely by clamping force. I have a larger sized head circumference, and clamping force tends to be an immediate thing for me. But weight is a long term issue sometimes. On both accounts, the 7X excels for me. I immediately noticed the very cushiony ear pads were enough to wrap around my ears, giving me great passive isolation, but also sunk enough that the clamp on the headset itself was not pushing on my temples. The band attached to the overland gives me enough of a shock cushion that I don't feel it pressing into the top of my head. The 7X is also incredibly light, so much so that I was worried about how good the sound would actually be (more on that later). This made the 7X a headset I was happy to put on, and have spent hours enjoying while playing games on my handheld PC and my laptop. You have three ways to connect the 7X, Bluetooth, a 2.4GHz radio connection, and wired. I found all three lag free for my uses and so I maintained the Bluetooth for convenience. The microphone is retractable style, neatly going away into the left ear cup when not being used, and the voice pickup is still a little too "machine" for my taste, but clear and people have no issues understanding me. The button controls on the sides are ok, I have had to remove them from my head a couple of times to see what I'm pressing, but the volume and mic volume are dials which is nice. Overall, not a dealbreaker, and muscle memory will win the day. The sound. The sound is where these shine the brightest. Again, I have tried many gaming focused headsets and many of them have been good. These surprised me. Again, they are light, fun to wear, so I was figuring a decent sound, but kind of mid. First thing I noticed out of the box was how immersive they are naturally. The app gives you many customizations for this, to help with whatever content you need, footstep locating, environmental sounds, etc. I tinkered a little with this, but overall I didn't need to do much. So, I have found a lightweight, great sounding, flexible headset that I can carry with my mobile gaming setup and have immersive gaming anywhere. I love this headset!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly am super happy with the headsets switched from turtlebech and i hate they have connection issues but should of just chose these in the first place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever owned must have for wireless Xbox nothing better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steel Series Arctis headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from a RIG headset and I’m very happy with the sound and quality that comes from this headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Work & Play

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for work and gaming! I use them in Teams meetings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how i am able to change the game preset sounds to any game i play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for gaming no lagging no issues perfect performance

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    SteelSeries - Arctis Nova 7X Gen 2 Wireless

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Actic Nova 7X Gen 2 headphones have truly set a new standard with SteelSeries headphones in my opinion as this headphone has some really clear sound to them with the SteelSeries GG software while using the Sonar feature of the software your able to distinguish footsteps clearly more so that ever along with hearing other types of sound in games such as whispers from spirits among other that I honestly haven't heard in games before When I heard these sounds I had to try them with a YouTube video just to see how clear the sound was when someone was singing and omg the one video that the group Disturbed put out a few years ago with Sounds of Silence never sounded so crisp with before to me. That's just some of the pros that I personally really like, other than the fact that they are comfortable, fit snug, battery when charged fully last up to 51 hours,fast charging,very comforable ear cushions and the fact the mic is one that you can push into hide when not in use along with true noise canceling. Also from what friends have told me while playing some games with them the mic is very clear. The only con for me is the colorof the set I got being white and to me it means constantly cleaning them in the long run when they do start to get dirty if they do lol other than that Steel Series came out with anouther great set of wireless headphones. For any gamer that want clear sound to the point of hearing footsteps clearly or for just listening to music theis is a 100% get in my opinion

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great headset

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with my pc and my xbox, somar is an awesome feature

    I would recommend this to a friend
Sponsored