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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1260 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Arctis Nova 7X Wireless Gaming Headset for its amazing sound quality and comfort. Many appreciate the good battery life, Bluetooth feature, light weight, and compatibility. Some customers found issues with the fit and perceived the price as a little high, while others felt the bass and volume were just average.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,260 reviews
  • Rated 3 out of 5 stars

    Definitely better options

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great for the first year or two until the earphones don't cup the ears anymore and the volume gain button goes from quit to loud no in-between

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    S and M

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other son said this is the best headphones he has ever had for gaming. He loves them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Underperforming headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like this headset at all. I've used a pretty wide variety of wireless Xbox headsets, and this is positioned at the upper end of the market. For me, the sound quality wasn't markedly better than a pair of headphones plugged into the controller. It didn't fit particularly well, though if it had, I do think it would have been comfortable. The decision to connect to the console via USB-C when the console does not have a USB-C port feels emblematic of the headset as a whole. Even setting aside the fitment issues, it would be hard to recommend this headset. For a little bit more, you can get a much better headset, and for a good bit less, you can get something that's at least as good, if not better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall. Only issue is they seem to disconnect randomly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steeseries

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset i own i can use it on multiple gaming platforms and have a fast charging .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the headset is very comfortable the more expensive version felt like a pain in the butt to deal with more for the practical gamer with this headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox headphone. Xray hearing was true. Shipping was fast. I ordered with my other products ordered and they all were recieved from same shipment quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Product and Price!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product and price for what I needed them for. The headset I had, quit working on me and Best Buy had these available and came to my rescue. Again, great product and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi-taskers bestfriend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset, I can talk on the phone through it while playing on my xbox

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great headset and this reviews is many months after

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset, versatile and comfy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had a few headsets and most of them either get too hot, don’t fit my head right, the sound is off. This one has it all, great neutral sound, great fit, very flexible and customizable, i also love that i worked with my pc and my xbox wirelessly. Connects fast, has good bass and treble. Im not buying anymore headsets for a long time. Buy it, i recommend it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Theyre okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was okay, i didn’t like the sound quality of them so i returned them ive heard better from a cheap pair of headphones, very light headset. Overhyped.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I like the sonar app for the headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. All my son has talked about wanting with his Xbox for christmas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Features but Fit not great.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features were great and loved everything about the headset, really wanted to keep but to shallow in the ear cups even with wicked cushions the anc nub killed my ears with pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headset and packaging customer service was very excellent and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset that allows multipurpose use across different platforms as the same time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Echi

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular headset has a non stop echo and it is the second set that I purchased be used of this issue. I wish there was no echo as the head meet alone is comfortable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steelseries never disappoints me with their products. Everything about this headset works as advertised. Being able to listen to game audio and Bluetooth audio simultaneously is great.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Overall really solid.

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The only annoying thing about this headset is ghe design of the wireless dongle it just hangs off a cord and it’s possible to accidentally disconnect it.

    I would recommend this to a friend