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Customer reviews

Rating 4.5 out of 5 stars with 1253 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,253 reviews
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Easy to setup and connect to Xbox. Easy to use. Can hear and talk easily through them while playing online with friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this headset the fact that I can use it to listen to my music, talk on the phone and for gaming is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A decent headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset for both PC and Xbox gaming and I am happy to say it works perfectly for my needs. The only issue I had was getting used to the controls on the headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, have been using for about a year now.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Overall really solid.

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only annoying thing about this headset is ghe design of the wireless dongle it just hangs off a cord and it’s possible to accidentally disconnect it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent sound. Inconsistent connection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound this headset produces is slightly above average though not the best bang for your buck. The big problem is static hissing and crackeling on occasion. This may be an issue with me network and interference as this isn't the only headset ive used with this issue. The I personally recomend the Astro a30s if you dont mind throwing down the extra cash. If your on a budget the seriously consider the xbox wireless headset, it'll require some tweaking but the value is still unbeaten IMO

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is overall very sturdy and it feels very well crafted. Definitely the best headset I have purchased for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good headset; connection issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before buying a new Bluetooth headset and this seemed to be a solid choice. I was looking for plug and play but it ended up being more frustrating than that. Despite installing drivers and the steelseries gg software, the headset wasn’t connecting properly the majority of the time. Eventually I got it to work, but it was an annoyance for several days. Despite this, I really enjoy the headset. It has good bass, clear directional sound, and great battery life.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Headset

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile. I use it with my xbox, switch and as my work headset. I don’t have any complaints about them and in total my family has bought 4 pairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING Product/workers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and the workers were even better they were so knowledgeable about what i was looking for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I wish I never bought this headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate this headset. I bought it to use on an XBOX Series X game console. Out of the box, it requires a software update that must be done using an APP on a Windows or Mac computer. I have never been able to get the software to recognize the headset when it is plugged into the PC. The headset boasts an array of features, but it is a huge disappointment. I would not buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to take phone call while gaming is amazing. And they work seamless on my PC , Xbox x and PlayStation 5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. Zepers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issue with comfort and swapped for upgraded series which they improved for comfort.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming and gym headset. The versatility allows it to be used anywhere, absolutely amazing. Sadly my aux wired broke in a weeks time of purchase. Not sure if it was defective or what :(

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Audio - Terrible Build Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title suggests,I wouldn't recommend. A lot of people suggest that this headset has great audio & build quality but I had the opposite experience. I spent about 2 hours comparing The Arctis Nova 7X to my HyperX Cloud Alpha II's (which are 1/3rd of the price). The HyperX had almost identical audio quality. The Arctis Nova 7X had slightly better bass but it was almost unnoticeable. The build quality is sub-par as well. After putting on the headset with the default ear-cushions, it felt (and sounded) like sandpaper on my ears, and were not "Cushiony" enough to stop me from feeling the inside of the headset's hard plastic. The headset was extremely loose and has no "pinch" and WILL NOT stay on your head if you move your head around. The ear cups do not form a good seal depending on the size of your ears, and actually left a space underneath my earlobes where the sound would leak out. The USB "Dongle" that comes with the headset to pair to your phone/PC must have been defective. I plugged it into my phone only for the audio to cut in-and-out. This was not a problem with my computer, though. This headset is not particularly a "bad" headset, but it just did not work for me. I hope the other reviews can shed some light on the positive aspects of the headset. I may have just received a bad set, but it's not for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price. I had the steelseries arctis 7 and loved those and these are just as good! Cant go wrong for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steel Series Never Disappoints!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Steel Series headsets for the last several years and they never disappoint. Bought these for my son and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give it a shot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a wireless cod headset. It works and it’s good and you can buy the adapter to tweak the ev.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great not Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great in all aspects except it’s quality. I had the Arctis 9s and they felt way sturdier than these. Other than that they’re great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headset!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my father in law to replace his old TurtleBeachs. Huge upgrade, I recommend to connect and configure the headset

    I would recommend this to a friend