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Customer Ratings & Reviews

Your price for this item is $228.96

Customer reviews

Rating 4.5 out of 5 stars with 1238 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,238 reviews
  • Rated 5 out of 5 stars

    Nice headset!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my father in law to replace his old TurtleBeachs. Huge upgrade, I recommend to connect and configure the headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming and gym headset. The versatility allows it to be used anywhere, absolutely amazing. Sadly my aux wired broke in a weeks time of purchase. Not sure if it was defective or what :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CANS

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT HEADZET STEELSERIES NEVER DISSAPOINT ONLY ISSUE IS I WANT A SET FOR ALL MY SYSTEMS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great not Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great in all aspects except it’s quality. I had the Arctis 9s and they felt way sturdier than these. Other than that they’re great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset. Love the ability to control game volume separately from chat volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features I wanted in a headset. I’ve tried more expensive ones and I’m so glad I found this one

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Audio - Terrible Build Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title suggests,I wouldn't recommend. A lot of people suggest that this headset has great audio & build quality but I had the opposite experience. I spent about 2 hours comparing The Arctis Nova 7X to my HyperX Cloud Alpha II's (which are 1/3rd of the price). The HyperX had almost identical audio quality. The Arctis Nova 7X had slightly better bass but it was almost unnoticeable. The build quality is sub-par as well. After putting on the headset with the default ear-cushions, it felt (and sounded) like sandpaper on my ears, and were not "Cushiony" enough to stop me from feeling the inside of the headset's hard plastic. The headset was extremely loose and has no "pinch" and WILL NOT stay on your head if you move your head around. The ear cups do not form a good seal depending on the size of your ears, and actually left a space underneath my earlobes where the sound would leak out. The USB "Dongle" that comes with the headset to pair to your phone/PC must have been defective. I plugged it into my phone only for the audio to cut in-and-out. This was not a problem with my computer, though. This headset is not particularly a "bad" headset, but it just did not work for me. I hope the other reviews can shed some light on the positive aspects of the headset. I may have just received a bad set, but it's not for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever bought! like that it has the volume for voice in game chat on one side and the game volume on the other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the top headsets!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. I only wish there was a way to adjust the mic volume level alone, but overall it has everything else you need in a quality headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic is good but super sensitive to sounds around it like a video on your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use would 100% recommend if in need of new Headset…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woundedfull I bought them and they work better than my old ones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    worst bluetooth ive had,xbox and pc dont coexist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the bluetooth is terrible for pc and xbox same time , i will be playing xbox with friends and want to look up a video on youtube and i cannot watch one thing with it out cutting out non stop . it doesnt work any better when your phone is connected . i went ut of my way to write this for anyone looking to use this for xbox and pc use same time . if you are on xbox in a party you cannot use the mic for pc at the same time as vice versa . the major issue i have is the bluetooth its so bad it shouldnt even be an option just take it out and make the headset cheaper .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headset. Sound quality wasn’t as good as I would have liked compared to the Turtle Beach though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.Benjamin

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for our son and he is enjoying them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality made, leaves something to be desired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headset, only thing I would have liked is a little bit of noise cancellation. Also i still haven’t figured out how to adjust the mic monitoring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great! After trying multiple headphones we finally found a pair that are great and decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret gaming headset for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome audio, the steps in the game and shots sound soo clear and work fine with my ps5 and xbox series s.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Back to $50 Headphones I guess

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never spent this much on a headset before, but cheaper headsets seem to start breaking down in one way or another after 6-12 months. The sound was great, but the dongle for the Xbox created an insane amount of button input lag and games were unplayable. Tried using the wired connections and it only got slightly better and still made it near impossible to play R6 and other games that I tried with it. Can't connect them via bluetooth to the tv to try that method either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is pretty good for the price. The headset sounds good and feels good on my head.

    I would recommend this to a friend