Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$228.96
Save $22.82
The comparable value is $251.78

Customer reviews

Rating 4.5 out of 5 stars with 1253 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,253 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Back to $50 Headphones I guess

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never spent this much on a headset before, but cheaper headsets seem to start breaking down in one way or another after 6-12 months. The sound was great, but the dongle for the Xbox created an insane amount of button input lag and games were unplayable. Tried using the wired connections and it only got slightly better and still made it near impossible to play R6 and other games that I tried with it. Can't connect them via bluetooth to the tv to try that method either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EZ to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup!! worked like a charm. It was plug and play. And the controls make a ton of sense.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bought two, wont stay connected

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both me and my uncle bought one of these headsets to use with our systems. He has an xbox series S and i have an xbox series X. My mom on the other hand got an xbox branded wireless headset for $100. The reason I chose to pay $50 more was for the dual connectivity, the ability to use bluetooth on my computer while chatting and listening to the game on my xbox. However, not only does the xbox branded headset also have this feature, but it also works better. This headset doesnt stay connected, every time i power cycle my xbox i have to resync the dongle to the headset. The bluetooth feature is choppy and while it does stay connected, the audio isnt great and cuts out a lot. Its a pain trying to get the headset to reconnect to the dongle and register on the xbox. This may just be a faulty product, but both ones we bought, one at bestbuy and one on amazon, had the same problem.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It’s not to bad.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for pc I didn’t care to much using it on the Xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Steel series

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this headset a lot my favorite part is that the mic can be hidden away inside the headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it buy it. And get it on sale. Everyone likes to save money. lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Xbox

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones my fiancé love it, will buy it again if I need to

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t compare to turtle beach

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these, but my previous pair were turtle beaches and these were just nowhere near the same quality despite having the same price tag. The mic is a pain and the ear pads are scratchy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good but..

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but microphone isn’t the best. As well as volume doesmt have a in between, it is either really loud or quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not loud enough

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fit for big heads, but fail to get loud. Still a pretty good headset that i would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, reliable purchase over other non name brand products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too good too pass

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Realy enjoy the product special when i get call i dont to remove headphone

    I would recommend this to a friend
  • Cons mentioned:
    Bass
    Best Buy Employee

    Rated 3 out of 5 stars

    Ok

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok could have better multi split sound bass is low with talking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved steel series headsets. Extremely happy to add this to my collection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definate buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the steel series! Highly recommend! Will not dissapoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great........................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PERFECT!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sister LOVES IT! We can finally play video games together and I don’t have to hear her complain about her headphones!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hs

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset only knocks are, not as comfortable for bigger heads and the lack of padding limits playing time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for fps. Steel series has a great software as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Will definitely buy them in all colors!

    I would recommend this to a friend