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Customer reviews

Rating 4.5 out of 5 stars with 1253 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,253 reviews
  • Rated 1 out of 5 stars

    Terrible Wireless Range/Dongle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I game on PC and PS4/5 and was looking to upgrade from an Arctis 7(2017), which still works great. I was looking at the Nova Pro Wireless, not really in my budget, when I saw that the Nova 7 just came out. Since I have had such a good experience with the Arctis 7, I decided to give these a try. The headset I received was terrible. The audio constantly cuts out and gets distorted. This happens when I'm only like 3 feet from the wireless dongle, sitting at my PC. When I get about 10 feet or more away the audio cuts out completely and the headset would disconnect from the dongle. This is after updating to the latest firmware and trying to reposition the dongle, just in case it was getting interference from some other devices. No luck, this is totally unacceptable in a $179 headset. Thinking this might be a defect in the specific headset I received I returned them and got the Arctis Nova 7x, prefer the game/chat wheel over the side tone. Same exact issue with that headset. I don't know how this headset gets such good reviews. I have never had an issue with my Arctis 7(2017) headset. I can walk into another room of my house and still get crystal clear audio. So SteelSeries definitely messed something up with the design of the wireless dongle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound, deep bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming headset. On pc you’re able to customize the EQ to your liking. I love the bass these headphones give out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible build quality TOO LOOSE overpriced wont sync to my MacBook less in every regard to the 9x not a single piece of metal in their construction cant pick eq pre sets on headset every youtuber hyping these up is full of crap the into upside is the ok audio but the multitude of sacrifices being made by owoning these over the 9x stealth 700 gen 2’s or the max osnt worth it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just wish the software didn't suck

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is nice. Multiple inputs is a huge plus. The supporting software drives me crazy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Do not buy the garbage

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most expensive headset I have bought and it’s the worst one as well. Mic is too sensitive, didn’t come with a mic sock. Horrible. Waste of money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They work.. but there's better- trust.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these were gonna be better then my previous steele series... but they ain't it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was muffled at times. Didn’t work good for a teenager.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't even use it. Had to exchange 3 times. Was not so happy. With this head set.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headset for gaming! Best Buy has quality products at good prices, great gaming store!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    SteelSeries Nova 7X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, holds charge well, and game chat is easy to adjust! Bluetooth setup was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Lasted less than a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it less than a month, and the microphone went out, suddenly and permanently. I was in the middle of using it, there was a click, and it went out. No physical damage, and even after testing with multiple devices and updating the firmware, the microphone is dead. It was a great headset for about 3 weeks, just maybe a little quiet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Decent when it lasted

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked decent for about 4 months. Went to do some gaming on the pc and the headset was completely unresponsive, wouldnt give any audio, and was blinking green. Then it stopped blinking and wouldn't turn back on again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more software updates, just straight wireless usage. These Steelseries are dope.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a beautiful set of headphones. Theyre also pretty loud when they work properly. I wuld have kept these but they every other time they would have some kinda connectivity issue and the sound would be off… And for such an expensive set of headphones, I didnt like having issues right outta the gate. I wanted to love these but I ended up returning em.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesomesauce!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones and amazing sound quality, completly worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and long lasting batter life good bang for your buck

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Not what I thought they'd be

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not that loud and would not let me use voice chat that's why I returned them. They're very comfortable but comfort not that flat price I have a pair of turtle Beaches that are better and louder I want something good so I guess I spend some money and we're not that great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product sounds great Best but match the price great sevice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Steelseries is the worst

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the worst headset I have ever owned audio is trash, settings are trash. And currently I have no audio on mic and it won’t even shut off. Tie some string to a can and you’ll be better off that with this absolute waste of money and time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nova headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sounding headset and really good mic quality for price

    I would recommend this to a friend