Customer Ratings & Reviews

Poor quality avoid these garbage headsets all of these company’s headsets are amongst the worst I’ve ever tried they sound bad and echoe and your teammates will tell you that ur headset sounds like trash, for the same price buy a pair of hyper x wired or Logitech g pro x wired! These are 2 of the best headsets ever and are backed by strong reviews my hyper can have lasted years

Literally unusable. The software needed to update the headset doesnt work. Tried 2 computers and same crash.

Charging cable chooses when to work, Artis 9x was better and cheaper and this is 7x and more expensive.

Had all kinds of trouble after a week or so, usb defective or something so it wouldn't connect to my xbox without a sometimes hour long process of turning the headset off, unplugging the usb and restarting the xbox.

Hooked it up. Paired easy. Sound is all muddled and pixilated. Tried repairing. Tried switching usb ports. Tried full charge and same results. Getting returned. This is my second steelseries headset inhave purchased in the last 2 weeks, there will not be a third. The professional reviews were excellent for this product, but i do not see how.

Just bought, how is this stupid headset gonna sound better on pc when its literally made for xbox. Best wireless headset for xbox series x is straight garbage such a lie from gamesradar clearly havent tried it on xbox.

honestly feels very cheap, and the audio isn’t the best

This headset stopped working... best buy is not allowing to return it or to get a refund , they're saying that i have to go through the vender and fhe vender is not being helpful at all. If your going to purchase this item be reaxu for a headache

Did not work well, had terrible distortion and noise while gaming. Maybe these are great, but I got a lemon.

It's a headset, it does what it's made to do. Make sure you purchase extended warranty.

Doesn’t work without a firmware update that you can’t get! The GG software that is mandatory to update the firmware does not work for Mac M1 nor does it work on Intel i7 Mac. In addition it does not work on Windows 10 or 11. Owned it for one day before I returned it and told them it’s defective.

Its ok but out of the other headsets I’ve owned it’s probably the worst

The quality of these are very hit or miss; some friends have them and they are great. Some of my friends say they have issues and that is all I had with these unfortunately.

They suck and never shut off-definitely not worth a dollar!!

Don’t waste ur money. Didn’t last a year. I take care of my things extremely well.

The microphone echoes so your friends hear themselves. It says theyre noise canceling but they aren’t

I bought these based off YouTube reviews. Since i broke my old turtle beach 700 gen 2 headset. I thought I'd find something better....and nope...Turtle Beach 600 or 700 Gen 2s are wayyyy better

Mic is terrible quality and 2 days after purchase it started picking up phantom noise every 5 seconds causing the open mic function on games to be useless.

Cannot get mic to work with XBox One X. At this price point these things should just work and not require hours of troubleshooting. Other headsets work with Xbox fine.

At first they worked fir about a month and then all of a sudden they just cut off and never came back on