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Customer Ratings & Reviews

$303.59

Customer reviews

Rating 4.5 out of 5 stars with 1261 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,261 reviews
  • Rated 3 out of 5 stars

    The sound is... dull.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the high-praise reviews and gave them a try. I was underwhelmed with the sound quality, which is flat and low. I struggle to see what the appeal is.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh, Could of been Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, they were good headphones but I did have to find another set after these randomly wouldn't turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within 3 days

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 3 days of having it, just wouldn’t connect to my xbox. Not as comfortable as other headsets of this price and sound quality isn’t good, steelseries isn’t good at making headsets

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    High price cheap quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If these were $80 I would say they are a great value BUT they are twice that much so I am a bit disappointed. I've had over ear head phones that were $120 and they sounded so much better and fit more comfortable than these. Idk what is so different between a regular Bluetooth headset and a gaming headset that the gaming sets seem to be twice or more expensive for comparable quality. My point is for the listed price of almost $200 these are not worth the money to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not get

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the gate, the microphone picks up every little noise around you. When attempting to use the software for the noise supresion, it would not list my headphones under the engine tab. Reinstalled the app and reset the headphones several times, and i couldn't even turn off hearing my own voice because of this. When attempting to get help, the ai chat sucked only giving me the basic installation and troubleshooting, and the only way to get support was email and waiting days for help. So unless you are gaming in a supent room, DO NOT get these headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does what I expected of it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits well for a size 7 head and sounds awesome. Just what I expected since my last gaming headset was an old Turtle Beach set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty Good Xbox One Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for xbox one series x just dont forget to update the firmware by connecting it to the computer and downloading their pc app

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Wireless Range/Dongle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I game on PC and PS4/5 and was looking to upgrade from an Arctis 7(2017), which still works great. I was looking at the Nova Pro Wireless, not really in my budget, when I saw that the Nova 7 just came out. Since I have had such a good experience with the Arctis 7, I decided to give these a try. The headset I received was terrible. The audio constantly cuts out and gets distorted. This happens when I'm only like 3 feet from the wireless dongle, sitting at my PC. When I get about 10 feet or more away the audio cuts out completely and the headset would disconnect from the dongle. This is after updating to the latest firmware and trying to reposition the dongle, just in case it was getting interference from some other devices. No luck, this is totally unacceptable in a $179 headset. Thinking this might be a defect in the specific headset I received I returned them and got the Arctis Nova 7x, prefer the game/chat wheel over the side tone. Same exact issue with that headset. I don't know how this headset gets such good reviews. I have never had an issue with my Arctis 7(2017) headset. I can walk into another room of my house and still get crystal clear audio. So SteelSeries definitely messed something up with the design of the wireless dongle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound, deep bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming headset. On pc you’re able to customize the EQ to your liking. I love the bass these headphones give out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible build quality TOO LOOSE overpriced wont sync to my MacBook less in every regard to the 9x not a single piece of metal in their construction cant pick eq pre sets on headset every youtuber hyping these up is full of crap the into upside is the ok audio but the multitude of sacrifices being made by owoning these over the 9x stealth 700 gen 2’s or the max osnt worth it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average headphone experience for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound great but aren’t user friendly. Hard to set up and wireless connection pairing isn’t automatic. Would not recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just wish the software didn't suck

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is nice. Multiple inputs is a huge plus. The supporting software drives me crazy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They work.. but there's better- trust.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these were gonna be better then my previous steele series... but they ain't it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Do not buy the garbage

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most expensive headset I have bought and it’s the worst one as well. Mic is too sensitive, didn’t come with a mic sock. Horrible. Waste of money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was muffled at times. Didn’t work good for a teenager.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't even use it. Had to exchange 3 times. Was not so happy. With this head set.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headset for gaming! Best Buy has quality products at good prices, great gaming store!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    SteelSeries Nova 7X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, holds charge well, and game chat is easy to adjust! Bluetooth setup was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Lasted less than a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it less than a month, and the microphone went out, suddenly and permanently. I was in the middle of using it, there was a click, and it went out. No physical damage, and even after testing with multiple devices and updating the firmware, the microphone is dead. It was a great headset for about 3 weeks, just maybe a little quiet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more software updates, just straight wireless usage. These Steelseries are dope.

    I would recommend this to a friend