Customer Ratings & Reviews

Great headset, but I continually had issues updating the firmware while using a MacBook

Lite use is more than these headsets can stand. I purchased 2 and both have died very quickly. Battery issues on both. I would avoid. Known Battery Issue - No Warranty for known issue.

Not sure if i got a deffective unit but had alot of echo on the mic

Buy the Arctis 9x they are much better than these ones

The microphone on this thing sucks. You literally have to scream into the mic for it to capture your voice. Sending this back.

I like steel series a lot but I could not get these to work correctly

I researched several different headsets and I was hopeful that because they were designed for larger heads so I purchased these. Sadly I had to return them as a glasses wearer it pinched to the point that it caused a massive headache.

SteelSeries did to much making these. they should of took the technology of 9x and just upgrade to usb C charge/sync. the whole dongle component is too much

Cuts out constantly and crackles from day one. Horrible purchase on my end, do not buy this headset. Getting a refund shortly.

After having the same mic for 8+ years I thought I give these a try because a friend recommended them to me. They weren’t terrible but they weren’t great either. If you’re looking to constantly switch wires from console to pc then this is for you. I’m not one for mics that have the buttons on the actual headset so that was a miss for me. Lastly the aux cable they give you really needs force to insert it into the mic which makes you feel like you’re going to break it. Overall just an ehh mic. I returned it and just bought the old one I had.

Would rate it better if it costs like $60 but for its price, it sucks. Earcups are way too small. Microphone hard to pull out and push back in. Feels super cheap

To me it seems a bit overrated the headset it comfortable yes but the audio in terms of footsteps is way off not to mention the audio quality

Sound quality is okay no bass sound at all i would not reccomend

Literally unusable. The software needed to update the headset doesnt work. Tried 2 computers and same crash.

Poor quality avoid these garbage headsets all of these company’s headsets are amongst the worst I’ve ever tried they sound bad and echoe and your teammates will tell you that ur headset sounds like trash, for the same price buy a pair of hyper x wired or Logitech g pro x wired! These are 2 of the best headsets ever and are backed by strong reviews my hyper can have lasted years

Theyre messed up! And i havent even had them for a complete yet. The microphone has no type of noise cancellation and the speaker drivers are spotty and gets static sometimes

Charging cable chooses when to work, Artis 9x was better and cheaper and this is 7x and more expensive.

Had all kinds of trouble after a week or so, usb defective or something so it wouldn't connect to my xbox without a sometimes hour long process of turning the headset off, unplugging the usb and restarting the xbox.

Hooked it up. Paired easy. Sound is all muddled and pixilated. Tried repairing. Tried switching usb ports. Tried full charge and same results. Getting returned. This is my second steelseries headset inhave purchased in the last 2 weeks, there will not be a third. The professional reviews were excellent for this product, but i do not see how.

This is the most expensive headset I have bought and it’s the worst one as well. Mic is too sensitive, didn’t come with a mic sock. Horrible. Waste of money