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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.5 out of 5 stars with 697 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 697 reviews
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset on March 29th @ 1:28pm. The headset was found to be not working on April 20th @ 3pm. I only had this 300$+ headset for 21 days before it just stopped working. I am not rough with my things, and take good care of them, I put the headset into it's bag after I was done using it, and it never left my desk at home. I was the only one to use it in this time period, and had only gotten about 30 hours of usage out of it before it stopped working. Bestbuy stated they wouldn't accept a return for it because it was past the 15 day return policy (Even though I am a plus member, guess I'll be cancelling that pointless subscription), and that I would have to contact steelseries and to go through the warranty process with them. I can't wait until we get a microcenter I will never shop at best buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the sound and 3D effect but hated having the wire. That’s why I bought the wireless ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an old steel series headset and these are top quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wired headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the bestbest quality headset for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wanted a little more..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some digging to make adjustments, the Audio quality didnt meet my expectations.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apex pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really made for the pros and is worth all the money, sound is good, gamedac is amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overlay needs work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality wash good but sonar gg download for mixer would not work and friends could not here me in discord and I couldn't hear them. Returned these today to get logitech ones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming headsets I have owed, thank you steelseries

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound just quit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was playing BF6, and the sound just died. Tried others games and YT. Still no sound.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Steelseries Nova pro wired.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic quality is terrible. Used this item on ps5

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as i thought

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh it’s doesn’t sound that good at all, I will try to fix

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Comfortable and complicated

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very beginner friendly. Very comfortable. Do your research.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to be able to plug and play not plan the moon landing in reverse. Set up is over complicated and takes over your computer.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Please don’t buy.

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy. Constant software issues. It’s so bad. It’s frustrating

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you’re better off with basically anything else. Sound quality is truly awful.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They are alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over Rated Too be honest. Sound quality isnt there and mic sucks imo

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was confusing to use and the headset padding was leather and not very breathable so your head gets hot after a while

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Pro performance!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend has been telling me that he swears by SteelSeries. I have almost exclusively been using another brand and would counter my friend that they were the truth and that there was no way another brand could compare. The reality is that I just had not had the privilege to experience them myself, until these. After just a few short days of use, I was elated with them and must give it to my friend for knowing what he was talking about. I chose these to try out with my PC. I played an immersive action game that is amplified by the quality of the player’s headphones. The game plays on the fact the main character is going through psychosis while on her quest. The SteelSeries Arctis Nova Pro Wired Gaming headset will have you questioning reality after just a few short levels. The game is a great litmus test for the quality of any headset and the Arctis Nova Pro's passed with excellence. They worked equally well on my PS4 console. Upon receiving it, I had gone to the website looking for a firmware update and came up short or saw something shiny and forgot what I was doing. I then read the instructions because the lesson learned was to read the instructions. After downloading the SteelSeries app, the device has beat any pair of headphones I have ever had as well as superseded and any expectations I had from a sound quality stance. The synthesized Sonar presets are the best I have ever personally used. I feel like anytime I have ever used higher end phones, I always scour the internet for the best equalizer. Not the case here, I choose the game I want to play, and I am done. Next, the microphone has access to a ton of features that the competition just does not offer. Also, a problem spot for me. I am always too quiet or too loud with the background noise in my environment. I would use the SteelSeries’ just because of the app even if they were not that great but I get to have my cake and eat it too. The headphones are built exceptionally light and remain genuinely comfortable even after hours of wear. The microphone will sit flush with the left ear cone, or it is extendable. The memory foam style ear pads offer tension free wear. They do not breathe very well so I recommend a couple of readjustments here and there during extensive sessions. One of the cooler features that the SteelSeries Arctis Nova Pro’s offer is the Nova booster pack. This pack is available for purchase, and it allows you to personalize the color of the inner head band and the color exterior of the ear cones. I thought I would dislike being wired in, since I have been using wireless for so many years. This was not the case though; I do notice it from time to time but not a deal breaker by any means. The equalizer station is a questionable choice if you are not sitting directly near your source. This would be my only negative since it is heavy, and the cable is not that long. All in, due to the price I recommend for those looking to step into a place where you can drown in the sound but are willing to pay the higher end price to do so. The games I play sound supreme, and my music keeps me on a whole vibe. 10/10

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR the software is terrible it crashed 2 times in the first two weeks. It also forgot all the settings on another occasion.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s waste of money. You can find better for a cheaper price, and it conflicts with my other audio stuff

    No, I would not recommend this to a friend