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Customer Ratings & Reviews

Your price for this item is $421.96

Customer reviews

Rating 4.6 out of 5 stars with 1633 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,633 reviews
  • Rated 2 out of 5 stars

    Be Warned. "Gamer" headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So in Short. Very uncomfortable, Sound canceling is non existent. The Surround sound is sub par. and all audio sounds like its coming out of Elgatos Sound Capture software from 2018. The background running software for PC will take up to a gig of ram if your using most of the "Features". All it did was override my sound settings across the board, the program had 2 equalizers running at the same time with the SONAR and ENGINE both running. When I set them on my head they feel cheap. I can feel the speaker edges with my ears and the cups are very very small and firm. Not comfortable after 10 minutes, they wont stay in place and I have a large head, so thats odd. MIC IS GARBAGE My HyperX Cloud 2 Alphas are far more comfortable, actually has 7.1 surround. Mic is decent, and no background running software. Those are 4 years old. So I returned these head phones and bought the LOGI X2 PRO LIGHT SPEEDS, I already have G-HUB for my keyboard and mouse so I honestly should have bought those from the start.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    If you have the money this is the one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best all around headset money can buy. The feature set is unmatched by any other brand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s alright

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Easy to install. My problem came when playing COD is there is costant feedback on mic. I messed with settings on headset also got help from manufacturer but would always return. Besides that I like the swappable battery and retractable mic.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried 3 different brands these are my favorite. If you like lots of setting options, I do, these are for you. on sale 10/9/22 for $249

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I've tryed in 20 years of gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset I've used and it not even close. Great customization options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t recommend for competitive gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great. Don’t recommend for rainbow six siege but I do recommend for single player games and theatrical games as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no headset like it. The variety in which you can tailor and control you headset is unmatched

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish they worked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset matches everything i was looking for in an all in one device. This headset hurt my head after short us

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most comfortable and sometimes they disconnect and reconnect, but other than that I like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple Devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a cheap product, but it’s worth it! I really enjoy the freedom of connecting in multiple devices.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Defective

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets were really hyped up by my salesperson. Unfortunately i didnt get to try them since it was defective out of the box. They felt good and were very comfortable but the base station and batteries are what caused me to have to return them. Out of the box i had to factory reset the base station twice and then perform a firmware update on a pc to get them to connect to my xbox. Then it wouldnt charge the batteries rendering the headset useless. Went with the logitech 50x instead eliminating the battery issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headsets I have bought. Easy to use and worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good Headsets, the only downside I had was the small bump from the head phone speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones they're so good i have 2 of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved everything about it no complaints over here they got it done with this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They're good but not great.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new style but wish they have better options for the ear cushions. The originals can tend to bet hot and sweaty after using them for a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones soo far. Still haven't mastered all of the variations on the software, but still great thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Gaming headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful to the BB associate for recommendation

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is amazing, the overall sound is good but it is wayyyy too quiet. I have to turn it up almost all the way for average sound. The box is stupid, I don’t want to get up and go across the room to make adjustments to my headphones. The earcups… idk what ears this company has but they are all too small

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is just a let down, there’s no reason I’m laying over 300$ for a headset that sounds like a box tv with no surroundsound Don’t get me wrong it’s a good headset and everything is good about it when it comes to comfort and the headband on top. All except the audio quality

    No, I would not recommend this to a friend