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Customer Ratings & Reviews

Your price for this item is $421.96

Customer reviews

Rating 4.6 out of 5 stars with 1633 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,633 reviews
  • Rated 4 out of 5 stars

    Outstanding headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding headset! Upgraded from the Arctis 9x, immediate difference. The only reason im giving it 4 stars though is because everytime I switch from my PS5 to my xbox, my mic function just wont work. Until I unplug the headset unit from my xbox and replug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my sons expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son says they are a great headset for his gaming needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase if you have two systems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be a bit better, but good otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not as comfortable as arctis pro’s, but the chat game mixer is decent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible .. the 3.5mm jack was bad right out of the box. I had to get another one , just to find out the mic on the headset was bad too. Return the whole thing. I paid $400 because I thought I was gonna treat myself to something nice, but instead I was back at Best Buy in less than 24 hours to return it. Not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a very nice upgrade. Much nicer then the Astro A50s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to connect to your system and start using the set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a perfect headset for elite gamers!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They come with extra battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats wild to me, huh i never knew it. Happy for this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset of the year! The Xbox version works both with PlayStation and Xbox Series X. That was exactly what i was looking for and the Steel Series quaility does not disappoint. Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice PC Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok if you don't own the Audeze Mobius or Penrose Line of wireless headphones. I like the fact that they work with everything but the problem here is they only give the best features when hooked up to a PC. otherwise you are stuck paying for Premium head phones that do not operate premium away from the PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive & Worthy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset in the game. SteelSeries does it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexibility and superb audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this set connected to my pc, my ps5, and through Bluetooth to another pc, my phone and tablet. The audio quality is incredible and I absolutely love the spare battery charger.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very comfy, barely as loud as my last 180$ RIG headset, the noise canceling feature gives me headaches, audio has scratching sounds randomly, only thing I like is the dual Bluetooth and Xbox compatibility and the DAC has a few cool features. Also have been having mic issues lately where my voice cuts out/sounds robotic friends cannot hear me. Wish I got the warranty but I expected a 400$ headset to be built better. At least last longer than a couple months

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Mic Issues

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is good but be warn. If you own a PS5 and a Xbox Series X there is a mic problem. When you switch from PS5 to Xbox . the volume of the mic is not loud where people can hear you, This is a problem, Please check Reddit also for same issues.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use the simultaneous usb/Bluetooth audio. I updated the firmware and now it mutes USB audio when Bluetooth audio comes in like Discord. Harder to tell if the headset is on than previous headsets I've used. I don't like having to run GG software to use chat volume controls for PC. Previous headset was only $100 and had chat controls on the headset without software. For this price I shouldn't have any compromises compared to a third of the price headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They sound robotic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound robotic after 9 months of casual gameplay. These suck. And the est pieces are rwally uncomfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only one side works and doesn’t work in general needs to be Clarence

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Customer Support & Mediocre Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the “hot swap” swappable batteries was a dud in the box. I reached out to Steelseries support via their ticket process and was given a response within 12-18 hours stating that a battery replacement would not be possible, and that they recommend I replace or refund the product at the reseller, and that they would give me a 15% off coupon for my troubles. I returned the product after having it for less than 24 hours. The headset itself was fine enough, but did not feel as premium as the price would indicate. The plastic parts of the headset seem like they will get scuffed easily, the retractable microhone cable is cheap and flimsy, and the microphone was not as clear as it could have been. Overall terrible experience with this company and product. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable and too pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was uncomfortable, to be exact the imner ear muffs have a piece that holds where the speaker is and it hits your ears having you constantly having to adjust the headset. The Bluetooth would pop and make a low humming noise whenever connected.

    No, I would not recommend this to a friend