Customer Ratings & Reviews

Wonderful headset set !!!! I got the Xbox version and it was 50 bucks cheaper! I use it for my PS5 and my PC you can’t go wrong with this!!!!!

Be careful - BestBuy sold me a returned open box set of these as “new”. While this may not have been malicious, it should not happen. I noticed that the Steelseries tape only has tamper evidence on one edge of the box, which makes it hard to tell they’ve been opened. As for the actual headset - they hurt my ears after a few hours of playing MW2. They sound good and feel premium to the touch but just aren’t worth the price tag for me. Additionally, the controller for the headset is a little difficult to use since there’s only one dial and one button.

Worst headset ever bought. Sound quality is horrible no bass whatsoever ans titally distorted. Garbage waste of $400. Run from this trash!

I couldn’t figure these out which is most likely user error but it was impossible. Series S. Returned.

2.5 star for product. -1 for Steel Series customer service. This headset is overprices, as other reviews mention, but in addition to the sounds quality being very "meh" I started experiencing interference and connection issues after the first few months. Bluetooth would go mute without any notification (beep or something) and without actually disconnecting - would have to manually disconnect and reconnect to restore functioning. The CPU connection on 2.4ghz would introduce noice - Steel Series said due possibly to USB 3.0 intereference. After wasting multiple attempts to contact Steel Series, they did nothing but walk me through common/basic troubleshooting that did not resolve the issues; they sent me a pdf about interference with USB 3.0 and expected me to compensate for their poor engineering and cost-saving build quality (it would theoretically take a nominal added cost in shielding to prevent these issues). Let me reitterate: THIS UNIT HAS INTERFERENCE WITH USB 3.0. A new design is made to NOT avoid interference with the newest in connection protocols. Garbage engineering, honestly. I really, really wanted to like this product...Anyway, Steel Series doubled down on their "try to get a return" instead of offering to repair/fix the issue, and absolutely refused to offer a replacement/return to me. I would not recommend this or any Steel Series product based on my expereince with their customer service alone.

The control base stopped working, so now they don’t function at all. I’ve had these for barely over a year and have taken great care of them. They are comfortable, but the sound isn’t the best for gaming of the different brands i’ve had in the past. Too expensive to just stop working after barely a year. I do not recommend.

So bad a great time with it the first day, sound quality was amazing, i loved the transmitter and how comfortable it was. Well the next day i attempted to use my headphones, i ran all the troubleshooting methods, such as, resetting the transmitter, using the aux to attempt to pair, I turned it on and off, i attempted to pair the device over and over still did not work. Ill be returning them and ify if i get them to send me a new one. The wireless stopped working and when i used the aux cord the sound was disoriented.

I use these for gaming and listening to music and these really sound by far way better than all previous headset Ive had

I wish I didn’t miss the cutoff return date. These were an expensive mistake. Sound is subjective, but they aren’t much better than the 9x I had previously. And the active noise cancelling mic hurts my inner ear.

return this product didn’t like the sound I’ll stick with the Astros a 50s

Really good headphones, missing a little bit of low end but overall great soundstage, range and features.

This headset is great. If you buy the Xbox version, you can still use it for your PS5. Love that.

They removed the best parts of the old Pro wireless headset and made them be software... Everytime you turn off your PC it will swap to "streamer mode" and when you turn on your headset if you have speakers attached to line out, you will get ear destroying loud feedback coming from the speakers. Nothing special from the headset, pretty much the same as the last gen, just destroyed by the crappy job of the software. (Steelseries GG)

Great quality on the earpiece, can wear for extended periods of time. Sounds good.

While the headset works well and has good sound, It hurts my head and is uncomfortable not recommended for people with glasses or a big head

Overall solid. Slighlty over priced in opinion but what isnt but it is top notch.

To simply put it, these are the best wireless gaming headphones. 10/10

Great noise cancellation and sound quality good for gaming and music.

Its a good high end wireless headset, rechargeable batteries, lots of options and ease of use.

The most outstanding sound for a gaming headset, worth every penny!