Customer Ratings & Reviews

2 stars for the headset, -1 stars for bestbuy's return policy. I bought this thing 2 months ago. Great sound quality, swappable battery is a life changing feature. Unfortunately -- after 2 months one of the swappable batteries stopped charging. Also -- like MANY people here have commented, there is a sincere flaw with this headset where there is a hard, plastic nub on the inside part of the ears. It pokes me in the ear. It pokes a lot of people in the ear. I worked with a friend with a 3D printer and found some printable 'adapter' that would give the ear cuffs a little more clearance and HOPEFULLY make it so I could wear this headset without having it dig into the cartilage of my ear.. took me a while to get him to make it, meet up, etc -- and it didn't really work. So I took this thing back Oh wait, best buy has a 15 day return policy now and I blew the window. Good thing I paid for the overpriced geeksquad protection plan so I actually got some store credit, but I was out the $$$ it cost for the plan. Talked to a manager, they don't care. If I wanted this level of service and compassion that the literal most expensive headset I think most people will ever buy in their lives, I'd just go to some online retailer and deal with a robot. 15 days? Come on. I was trying to figure out a solution and the battery died on me, prompting me to take it back. Crap headset, awful QA. Clearly the people who QA'd this particular thing don't have ears.

Best headset I have ever used , pairs perfectly with my Xbox, laptop, phone , etc . Nothing better than listening to music from your phone while playing xbox

Great headphones. Pricey so try to carch on a sale. Note - Had to pair headphones with the receiver unlike manual which said it would already be paired.

Best headset for xbox currently on the market. Very noise canceling. Audio quality is fantastic one tunned with the software.

Excellent sound. Foot Steps are crisp and accurate. Definitely improved my game play on COD.

For what these cost they provide exceptional sound for games like Doom Eternal or Hellblade. 4k movies are enjoyable as well. But they clip when listening to music with any base or fidelity. And they are not recognized by 360 audio even though they are supposed to be 7.1 I don't get how they aren't 360 certified. Honestly these are worth about 125$ anything more is ridiculous.

Great sound quality and resolution! Definitely a game changer for all my sons needs!

Amazing and well worth the money!!! Can’t hear a thing with them in

Great build . sound great. First steel series product fan .

Great pair of headset i have 0 issues well worth the price you will not regret

My husband loves them, uses them for everything from school work to phone calls and gaming. They are expensive but seem worth it.

Sound is excellent for gaming and spacial audio is great mic needs work.

Wow it's best headset i have ever owned, seriously!!

Sound quality is good, design is real slick, the audio on bluetooth sometimes go in and out like a lag

The sound is great, the cancellation noise is great but I had problems with the mic because when I had to enter a chat I heard them but they didn't and I can't believe that something like this happens with such an expensive headset, it could be lowering it an update but as if I don't have a PC and I don't have close friends to help me and then I decided to change them for others.

Great sound easy setup plug n play and go. Works great with both ps5 and xbox

Top 3 best gaming headset hands down!!! While not disappoint

I have used razer,Astro,madcatz,turtle beach,hyperx yet this is what I called superior top notch

The best head set ever get this you wont be disappointed!!!

Amazing features and audio quality. Unfortunately the ear cushions are too thin and the drivers are massive. Had to return because my ears hurt after long gaming sessions and didnt feel like it was fair at this price point. Hopefully they fix this issue in later generations.