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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.6 out of 5 stars with 1659 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the Arctis Nova Pro Wireless Multi Gaming Headset for Xbox Series X|S, Xbox One's sound quality, battery life, and comfort. Many appreciate its connectivity and compatibility across multiple platforms. Some customers find the price to be high and have expressed concerns about the active noise cancellation. Additionally, a few users have noted issues with the ear cup design and the complexity of the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,659 reviews
  • Cons mentioned:
    Anc

    Rated 1 out of 5 stars

    Major design flaw, uncomfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after returning two different pairs of Arctis 9 wirelesses due to unbalnces audio. The audio on these is fine but the headset has a baffling design flaw. They placed the ANC knob inside the ear cuff, this means there’s a large piece of plastic/metal that sticks up about 5mm-6mm and presses directly on your ear. I immediatly put them back in the box and am returning them. These may work for someone with very small ears but I don’t know how such an obvious design flaw made it past Quality Assurance. Between this and their terrible Quality Control recently, Steel Series has gone downhill.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my sons expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son says they are a great headset for his gaming needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but old

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, just outdated and better options available

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    It was good quality but painful to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio was very good but after short time using it caused fairly intense inner ear pain like there was pressure agaisnt my ears forcing me to return it and get a diffrent headset.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not as comfortable as arctis pro’s, but the chat game mixer is decent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase if you have two systems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be a bit better, but good otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a very nice upgrade. Much nicer then the Astro A50s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to connect to your system and start using the set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a perfect headset for elite gamers!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They come with extra battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats wild to me, huh i never knew it. Happy for this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice PC Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok if you don't own the Audeze Mobius or Penrose Line of wireless headphones. I like the fact that they work with everything but the problem here is they only give the best features when hooked up to a PC. otherwise you are stuck paying for Premium head phones that do not operate premium away from the PC.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset of the year! The Xbox version works both with PlayStation and Xbox Series X. That was exactly what i was looking for and the Steel Series quaility does not disappoint. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive & Worthy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset in the game. SteelSeries does it again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Premium Sound, Top-Tier Comfort, and Serious Funct

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried a lot of gaming headsets over the years, but the Arctis Nova Pro Wireless stands out as a true powerhouse. SteelSeries delivered a headset that checks nearly every box for competitive and everyday gamers alike. Audio Quality: The sound is clean, rich, and spatially accurate—perfect for FPS games where directionality matters. The 360° spatial audio really helps you pick up subtle in-game details, whether it's footsteps behind you or distant gunfire. You can fine-tune everything through the included DAC and the SteelSeries software. It’s not just loud—it’s immersive. Noise Cancellation: Active Noise Cancellation does a decent job blocking out environmental sounds like fans or distant conversations. It's not as strong as Bose-level ANC, especially for deeper low-end sounds, but it's more than enough for gaming in a shared space. Battery Life and Dual Batteries: The swappable dual battery system is genius. While one charges in the base station, you’re gaming on the other. Battery swaps take seconds, and I’ve never had to stop playing to recharge. It’s the kind of feature you don’t appreciate fully until you use it. Comfort: This headset is built for long sessions. The ski goggle-style headband distributes weight evenly, and the ear cushions are soft and breathable. It is a little bulky, though, and the leatherette ear pads can get warm over time—something to keep in mind if you game in a hot environment. Mic Performance: The retractable mic is clear and serviceable, but it does pick up background noise more than I’d like. It’s great for party chat or casual streaming, but if you're looking for podcast-level quality, you'll still want a standalone mic. Connectivity and Controls: Switching between Xbox, PC, Bluetooth, and other sources is seamless. You can mix audio from your phone while playing on console, which is great for Discord or calls during gameplay. The base station is sleek and functional, but the button layout could be more intuitive, especially when switching audio sources quickly. Cons: Premium price tag, though well-justified for what you get Mic picks up background noise in louder environments Slight learning curve with the base station and software Bulky design not ideal for portability ANC is good, but not elite Final Verdict: If you're looking for one headset to rule them all—multi-platform, wireless, great sound, long-lasting battery—the Arctis Nova Pro Wireless is it. Yes, it's expensive, but it's also one of the most complete and polished gaming headsets on the market. Ideal for serious gamers who demand comfort, flexibility, and high-end performance across devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Flexibility and superb audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this set connected to my pc, my ps5, and through Bluetooth to another pc, my phone and tablet. The audio quality is incredible and I absolutely love the spare battery charger.

    I would recommend this to a friend
  • Cons mentioned:
    Anc

    Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very comfy, barely as loud as my last 180$ RIG headset, the noise canceling feature gives me headaches, audio has scratching sounds randomly, only thing I like is the dual Bluetooth and Xbox compatibility and the DAC has a few cool features. Also have been having mic issues lately where my voice cuts out/sounds robotic friends cannot hear me. Wish I got the warranty but I expected a 400$ headset to be built better. At least last longer than a couple months

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Mic Issues

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is good but be warn. If you own a PS5 and a Xbox Series X there is a mic problem. When you switch from PS5 to Xbox . the volume of the mic is not loud where people can hear you, This is a problem, Please check Reddit also for same issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible .. the 3.5mm jack was bad right out of the box. I had to get another one , just to find out the mic on the headset was bad too. Return the whole thing. I paid $400 because I thought I was gonna treat myself to something nice, but instead I was back at Best Buy in less than 24 hours to return it. Not worth it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use the simultaneous usb/Bluetooth audio. I updated the firmware and now it mutes USB audio when Bluetooth audio comes in like Discord. Harder to tell if the headset is on than previous headsets I've used. I don't like having to run GG software to use chat volume controls for PC. Previous headset was only $100 and had chat controls on the headset without software. For this price I shouldn't have any compromises compared to a third of the price headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy anything from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the wrong headphones in the box and color and now I have to fight to get my money back or an exchange ridiculous !!

    No, I would not recommend this to a friend