Customer Ratings & Reviews

Superior headphones. High quality with nice options.

This is hands down the best headset I ever owned! It is a nearly perfect product. The only downside is the ear pads is slightly uncomfortable after long gaming sessions. Luckily they can pop right off and can be replaced with after market ear pads. Also the included DAC has a 10 band EQ to fine tune the way you like.

Its a good head set i have some connectivity issues but overall its a decent headset.

Bought this head set and the mic quit working in less than a week.

It’s pricey, but worth every penny. I wanted a headset that would work seamlessly with both my Xbox and ps5. This is the one. *special note - ONLY the Xbox version will work with both consoles* And when I say seamless, I mean it. The headset will automatically switch channels based off active source audio - no need to get up and swap cables or anything like that. This thing is super comfortable and the sound is fantastic! The battery life isn’t even an issue. It comes with 2 battery packs, while one is in use the other charges in the base station. Each battery lasts around 18 hours which is insanely good for a gaming headset. I can’t recommend this thing enough. There’s so much more about this thing that’s great that I didn’t even touch on. If you want a high end gaming headset that checks all the boxes, this is the one. You won’t regret it

Worst headset ever bought. Sound quality is horrible no bass whatsoever ans titally distorted. Garbage waste of $400. Run from this trash!

Its a good headset but it has connection issues when playing a game sometimes the audio cut

only one side works and doesn’t work in general needs to be Clarence

Headset takes some time to setup and get used to; extra battery was a dud and no response from manufacturer

Nice headset but when playing audio via Bluetooth with ANC turned on, there is a persistent buzzing noise from the right speaker. These headphones are too expensive to have features that don't work correctly.

I'm very disappointed and also in the community for not figuring this out I got this head set only for about 6 months or more tried resetting updating unplugging replacing plugs back turning on off checking connections and nothing the headset won't connect to my computer or Xbox at all what a disappointment after spending so much on this product only to break like a frickin turtle beach headset after a few months but being a steel series I would have expected better from the company I will definitely be demanding a refund or replacement tomorrow. Not to mention the protruding speaker in both ear muffs that crush your ears.

They feel and look cheap…Definitely going back to my a50

Solid quality build. Jus does not live up to the $350 price tag. I recieved better performance from myhyper x could 2. At only $100 for the hyper x itsmoked the arctis novapro

Couldnt even get it to work with the series x (which it is supposed to). Also…i refuse to connect the headset to the controller via cord. For $350+ this should be teue wireless.

[Employee of bestbuy] So i have bought it had it for a few months a firmware update got pushes and it bricked my base for the headphones. I made an exchange for the same ones just figured i got a lemon the first time kept it for a year and now they pushed a firmware update im stuck with yet another bricked base. Screen wont power up on the base station. i have tried different devices but none power the base’s screen. Will be returning device since i purchased the warranty!

Its an Okay headset the BIGGEST problem is the nub in the middle of the earcups. I have to keep adjusting the headset to the point where its distracting.

Do your self a favor and don’t bother with this one. The software they make you download immediately causes issues. You’ll either have no sound and the mic will workish or you’ll have sound and the mic won’t work. Then you will spend hours messing with the settings and accomplish absolutely nothing. I then returned it after days of trying to make it work, figured If I was having this many issues it has to be defective. Got a new one and had the exact same issues. Steelseries has no one actually doing anything to help their support site is just FAQs with no help. The headset has great ideas, but failing to execute on all fronts due to 0 customer service and the product just doesn’t work.

Had astro a50s while they worked very well for years. Upgrading to these you have alot more adjusting options to get optimal quality. Strongly recommend getting these if you have the $$$

The headset work great for the 2 months I had them, The Steelseries pc software is awesome to use and easy to adjust the EQ on the headset. The only problem is base station that connects to my pc stop working and only Bluetooth works. I saw on reddit that this is a recurring issues with this headset. Glad I purchased the geek squad protection plan for this headset.

Worked fine then all of a sudden I received the flashing blue led. I tried to repair it to the DAC multiple times without success. Returning. Too much money for this much hassle.