Customer Ratings & Reviews

First pair was great i ended up returning because my astro a50s still worked. 6 months later my astros died. I replaced them with these. my first set i returned do to weird "ufo" feedback noises. The brand new pair is about to go back because it takes 5 minutes for the base station to connect to the headset if it does at all. Im really hoping the next pair works...

Purchased in July and it wouldn’t connect to anything other than my iPhone (would not connect to my iPad, Xbox, Switch, or multiple LG C3 series TVs) and when it’s connected to my phone the lights never stop flashing and irritates anyone around me.

Awesome headset great dac. Great all around! Would recommend.

I was extremely excited to try this headset out with all the positive reviews. Sadly just like some other people I could not get sync at all with the gamedac. Has a lot of potential, but I'd wait til they fix the hardware and firmware. Now I have to drive to BB to return this and hopefully get another. I never even got to hear it LOL

Product doesn’t work impossible to hook up batteries don’t charge

These are the worst headphones I have ever owned. The software is garbage, the drivers are garbage. Save yourself and buy another brand. I have them a chance and screwed myself over by now returning the and I’m now the proud owner of an Expensive paper weight.

Wet low on the mic volume. No matter what I did nobody could hear me loudly on the other end. Loved that it is truly wireless and was easy to setup. Had to return as the mic volume is very important

Received my headset, one of the brand new batteries does not charge.

Sound would go in a out and the mic quality on any console is abysmal. Soinds like a cheap mic not a alomost $400 headaet.

Broke after 4 weeks of use. Made out of cheap plastic that snaps under moderate pressure. Buy something metal instead from another company. "SteelSeries", more like "Cheap Plastic Series"

Worst headset I’ve ever bought wouldn’t connect wouldn’t update wouldn’t work at all. All the reviews online saying they have multiple issues are 100% correct.

Worst headset I’ve ever purchased. Headset stopped working with my PC 20 days after purchase. DO NOT BUY. Best But shame on you for not even allowing a 30 day return period

Continued to connect and then disconnect at full charge, Here’s a lot muffled sound ,

Dont buy this ****, after a month theres no more sound updated the firmware and it gets worse it cannot connect anymore via usb or bluetooth,

When i opened the box the headpiece fall of top of the headset and i pop it back in then it does it again

Very crappy quality echoes or don’t hear anyone or they can’t hear you in party

Sound quality was very poor. Felt cheaply made, mic makes you sound like a robot

This headset did npt meet my expectations at all. Turtle beach is much better.

Wireless doesn’t work sometimes gamechat is buggy audio is ok

my other headset was louder and was cheaper and dies fast with Bluetooth on