Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.99
Save $80
The comparable value is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 1718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,718 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Outstanding headset!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding headset! Upgraded from the Arctis 9x, immediate difference. The only reason im giving it 4 stars though is because everytime I switch from my PS5 to my xbox, my mic function just wont work. Until I unplug the headset unit from my xbox and replug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my sons expectations

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son says they are a great headset for his gaming needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merp

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset !!! I love it soooo muchhhhhhhhh!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a very nice upgrade. Much nicer then the Astro A50s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not as comfortable as arctis pro’s, but the chat game mixer is decent.

    I would recommend this to a friend
  • Cons mentioned:
    Anc

    Rated 1 out of 5 stars

    Major design flaw, uncomfortable

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after returning two different pairs of Arctis 9 wirelesses due to unbalnces audio. The audio on these is fine but the headset has a baffling design flaw. They placed the ANC knob inside the ear cuff, this means there’s a large piece of plastic/metal that sticks up about 5mm-6mm and presses directly on your ear. I immediatly put them back in the box and am returning them. These may work for someone with very small ears but I don’t know how such an obvious design flaw made it past Quality Assurance. Between this and their terrible Quality Control recently, Steel Series has gone downhill.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but old

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, just outdated and better options available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase if you have two systems

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be a bit better, but good otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They come with extra battery

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats wild to me, huh i never knew it. Happy for this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a perfect headset for elite gamers!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice PC Headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok if you don't own the Audeze Mobius or Penrose Line of wireless headphones. I like the fact that they work with everything but the problem here is they only give the best features when hooked up to a PC. otherwise you are stuck paying for Premium head phones that do not operate premium away from the PC.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset of the year! The Xbox version works both with PlayStation and Xbox Series X. That was exactly what i was looking for and the Steel Series quaility does not disappoint. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    It was good quality but painful to use.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio was very good but after short time using it caused fairly intense inner ear pain like there was pressure agaisnt my ears forcing me to return it and get a diffrent headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive & Worthy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset in the game. SteelSeries does it again

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Mic Issues

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The headset is good but be warn. If you own a PS5 and a Xbox Series X there is a mic problem. When you switch from PS5 to Xbox . the volume of the mic is not loud where people can hear you, This is a problem, Please check Reddit also for same issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Flexibility and superb audio

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this set connected to my pc, my ps5, and through Bluetooth to another pc, my phone and tablet. The audio quality is incredible and I absolutely love the spare battery charger.

    I would recommend this to a friend
  • Cons mentioned:
    Anc

    Rated 1 out of 5 stars

    Not worth the price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very comfy, barely as loud as my last 180$ RIG headset, the noise canceling feature gives me headaches, audio has scratching sounds randomly, only thing I like is the dual Bluetooth and Xbox compatibility and the DAC has a few cool features. Also have been having mic issues lately where my voice cuts out/sounds robotic friends cannot hear me. Wish I got the warranty but I expected a 400$ headset to be built better. At least last longer than a couple months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable and too pricey

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was uncomfortable, to be exact the imner ear muffs have a piece that holds where the speaker is and it hits your ears having you constantly having to adjust the headset. The Bluetooth would pop and make a low humming noise whenever connected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headset set !!!! I got the Xbox version and it was 50 bucks cheaper! I use it for my PS5 and my PC you can’t go wrong with this!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Be sure they’re not opened

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful - BestBuy sold me a returned open box set of these as “new”. While this may not have been malicious, it should not happen. I noticed that the Steelseries tape only has tamper evidence on one edge of the box, which makes it hard to tell they’ve been opened. As for the actual headset - they hurt my ears after a few hours of playing MW2. They sound good and feel premium to the touch but just aren’t worth the price tag for me. Additionally, the controller for the headset is a little difficult to use since there’s only one dial and one button.

    No, I would not recommend this to a friend