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Customer Ratings & Reviews

$333.99
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The comparable value is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 1714 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the incredible sound quality, long-lasting battery life, and overall comfort of these headphones. While users appreciate the seamless connectivity and versatility across different platforms, some have noted concerns regarding the high price point and the effectiveness of the active noise cancellation. Additionally, a few customers suggested improvements for the ear cup thickness and the complexity of the companion software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,714 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones they're so good i have 2 of them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is just a let down, there’s no reason I’m laying over 300$ for a headset that sounds like a box tv with no surroundsound Don’t get me wrong it’s a good headset and everything is good about it when it comes to comfort and the headband on top. All except the audio quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Gaming headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful to the BB associate for recommendation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've owned. Works great with my PC and all my consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son loves it.,.................................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Has nice features but sucks at basic things

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one was completely broken didn’t even work even after firmware update. Had to bring it to get a new one. now after some time with this one my mic quality is very bad people can hear my fan when I’m on a call on top of audio cutting in and out from my Xbox when playing games.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 1 out of 5 stars

    Defective

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets were really hyped up by my salesperson. Unfortunately i didnt get to try them since it was defective out of the box. They felt good and were very comfortable but the base station and batteries are what caused me to have to return them. Out of the box i had to factory reset the base station twice and then perform a firmware update on a pc to get them to connect to my xbox. Then it wouldnt charge the batteries rendering the headset useless. Went with the logitech 50x instead eliminating the battery issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable and good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset overall, gave 4 stars for lack of Sonar support on consoles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Headset Swapping batteries are so easy....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very customizable and easily the best headset i ever had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset. Breaks easily. This is the 3 headset we bought. Love the headset, hate durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ever! Boyfriend absolutely loved this gift and says it’s the best thing ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset !

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset I’ve owned and the software is just amazing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset. Broke my old Arctis x9 after 2 years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steelseries

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ever great sound system for my gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset yet. Easy to use and great features..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the Arctis Pro Wireless which are discontinued.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best gaming headset for Xbox and PC.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, love the spatial audio and ANC. WORTH THE PRICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quailty headphones may hurt your ears if you have bigger ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something with aux out and those are amazing.

    I would recommend this to a friend