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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1727 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the incredible sound quality and impressive battery life as the standout features of these headphones. Users also frequently praise the comfortable, lightweight design and the seamless connectivity across various platforms like PC and Xbox. While the product is highly regarded, some users find the price point to be quite high and suggest that the software and active noise cancellation could be improved. Additionally, a few customers noted that the fit and ear pad depth could be adjusted for a more secure experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,727 of 1,727 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! Best headset I have had so far. Little expensive but worth the money. Hopefully they stand the test of time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Turtle beaches

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst headphone you can buy!!!! I had high hopes for them. Only thing that good about these headphones are that they Bluetooth but the sound quality sucks and i rather keep my Astros A50

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does anyone else gave the problem the the mic oucs up everythibg and never cuts off? I have to physically mute/unmute just to speak bc it pics up everything litetally even my breathing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox users read this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Xbox compatible, but all the features that make it a good headset only works with the computer. So I bought an expensive headset for no reason.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this headset Design Flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this headset. The noise canceling speaker in the ear cuff pushes on your ear. I loved the Arctis pro wireless. So I figured the upgrade should be better right? Well they are in every way BUT the design has a major flaw. The noise canceling speaker in the ear cuff pushes on top part of your ear. I tried adjusting them but could never find a comfortable position.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to love this brand but support is no help i shouldn’t have to buy another headset especially paying 350+ for these. Stay far far away my headset mutes snd unmutes its self rapidly where you cant even play.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it on to do a first test and it sounded afal the mic was afal just a bad headset

    No, I would not recommend this to a friend