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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.6 out of 5 stars with 1710 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers enjoy the product's sound quality, with users highlighting its ability to clearly reproduce sounds like footsteps. They also appreciate the comfort of the headphones during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,710 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great, but could be better.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Ive been using these for a few weeks now and have loved them. Two batteries means it has never died on me and the choices for audio is really surprising. Being able to have them with my xbox and phone at the same time means my friends don’t have to hear tik tok in down time through my mic. But there is a few issues. I can hear in the headphone itself when i turn on bluetooth with a little buzzing sound i cant hear it when any other sound is playing though. I wish the active noise cancellation was better but it’s enough to drown out a neighbors lawn mower or an air conditioner. Overall I think these are better than most other headsets I’ve used in my life but non gaming headsets like XM4s or the apple pro max’s blow these out of the wattee in terms of noise cancellation and sound quality. Amazing for gaming and not much more. Still would recommend these to a friend if they could get a deal on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend absolutely loves this headset. He says it's the biggest jump in quality he has ever experienced and he can never go back. It never loses connection and he likes the dual battery feature so you're never dead in the water needing a charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the turtle beach stealth pros and those were by far the best headphones until i tried these. There is way more customizable options for your gameplay and batteries last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best all-platform wireless gaming headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is great, the mic sounds OK according to my friends. The active noise cancelation isn't as good as Sony or Bose, but it'll do for gaming unless you have a very noisy fan next to you. The simultaneous Bluetooth connection is awesome, although only the Bluetooth device will be able to hear the mic, your console/PC will not. It supports Xbox, and basically every other console and PC that does USB audio output, although you can't quite easily switch between Xbox and the other device. This can be annoying as Xbox never cuts the USB power even when it's completely turned off, so I have to unplug it from Xbox when I'm on PS5. The battery design is genius, the base station charges one battery while you are using the other one, so you never really run out of battery unless you forget to put the dead one into the base station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awrsome headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this headset for gaming and listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checks off many boxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, Bluetooth works great, Almost never ending battery life, Comfortable, ANC, and Transparency. How you sound to others is a bit lower than other headsets but other than that you have Everything you’d want is in this headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy for those who have a PS5 and a Xbox. It makes it easy to just turn on a system and automatically switches. It’s a little pricy but beats buying two separate headsets. The extra battery makes sure you never run out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Head Set I've ever had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset features the best microphone design. I've had other expensive gaming headsets. In all of them, the pull-down microphone either died or had issues with shorting out. The best design for how this one is I don't think it'll develop the problems the older ones did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headset EVER.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Astro A50 headsets for the past 6 years. I have tried razor and logitech. By far the Steelseries Novas Pro has been my favorite. Amazing sound with the sonar app. Great fir.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask Santa for these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my A50s that started falling apart. These headphones are better in every aspect. The sound is crystal clear. The battery lasts all day, and comes with two. Replaced the ear pads with a thicker pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gaming. Was really hard to let go of my Astro A50s, but these did not disappoint. Great sound quality and easy to set up. Very pricey though. They are good but not sure if they are worth the 350 price tag.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    DO NOT BUY OVERPRICED

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 3 months. Switched from turtle beach stealth gen 3(200$, 150$ on sale; much better headset). Tried this on in store with my buddy and saved up. Loved the fit of the headset. Super light. Good speakers. The bad: not good mic. Use this on pc and xbox switching compared to turtle beach is ridiculously harder. Like have to unplug the cables even using the inefficient pc app. Not great. The mic. Had 5 friends tell me how quieter and less clear my 400$ mic is. Said my turtle beach was better(haha half price lol). Bluetooth: horrible. Worked for a month with my iphone 15 pro. Wouldn’t connect one day. All my drivers: up to date. Firmware: up to date iPhone: up to date. This headset is prolly great for a ps5 owner that wants to look cool. Prolly great for someone that plays 1 hour a week. Inefficient headset for using anything this headset touts over headsets that do the same thing, better. Cheaper. Very regretfully spent the money, buy the turtle beach. (My 8 year old Astro A40 TR are also better) I also spent 10 minutes changing words because Best Buy is trying to protect its overpriced tech.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    If your looking for a nice upgrade, this is it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old Arctis Pro 9X since they came out and I loved them. These are such nice upgrades. Noise cancellation is fantastic. The extra battery that charges in the daq is AWESOME. The price is a bit high but honestly, the quality matches the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset I’ve owned so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset. I primarily play RB6 Siege and I use the footsteps preset.. absolutely amazing. Especially now that the audio in siege has been advanced. Definitely recommend this headset 100% if you’re a competitive gamer. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own orher great headsets but this one is by far the best pair of headsets I have ever put on. It works worh pretty any device, sound is incredible, i was already used to headsets thst support dolby atmos, pulse 3d and thx but im still impressed with the sound quality, channel separation, and just how well the sound isolation of each channel works. Many times i turn my head becuase it feels like I hear certain sounds in my house when they are actually in the game. This headset is pretty much without exaggeration the best headset in the market right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome headset. Very convenient that could switch pc, xbox and ps5. One headset for all 3.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    None stop ear pain

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never leaves reviews and i have bought hundreds of things online.i really wanted to like thjs headset, but there is one major flaw on this headset. The built in ANC in the headset is plastic piece inside of the headset, which after a short period of time it presses againdt your ears. No matter what I did it just hirt non stop...ianother con is the microphone isnt that great, but steelseries isnt known for their microphones. The audio sounded really good, but the one major flaw cant be overlookef and many have said the same thing about this headset.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, sounds amazing and pretty comfortable. Kinda sucks if toy dont have a desktop to be next to the volume dock but not a big deal. Just keep that in mind if your a couch gamer like me lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and features

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! The battery is hot swappable, within 8 seconds. It only took one try to get it right. The sound is impressive. I like thst I can be on the phone and play without taking off the headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a headset! You have so much freedom in setting up your sound settings that I don't think you can go wrong here. You can adjust the different bass and treble levels of your sound and even more, so whatever you want your headset to sound like, you can make it happen. While it can double as Bluetooth headphones I personally only use it for gaming. It's easy to set up and change the battery. While I do wish the price wasn't as high, I don't think you can go wrong with these.

    I would recommend this to a friend