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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.6 out of 5 stars with 1708 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers enjoy the product's sound quality, with users highlighting its ability to clearly reproduce sounds like footsteps. They also appreciate the comfort of the headphones during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,708 reviews
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a present for my boyfriend. He plays xbox, mostly call of duty and absolutely loves this headset. The sound is so clear and can hear his opponents better. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this headset because it lets me listen to my phone and game at the same time also has unlimited battery life ive only had it for about 1 month so i cant speak on the longevity of the device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can swap it between ps5, pc, and xbox easily. Great directional sound quality for fps enjoyers. Headset also allows you to listen to music via bluetooth simultaneuosly with gaming audio

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The WORST BEST gaming headphones money can buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the most luxurious things I’ve ever had the pleasure of owning. However, there are some very obvious hardware flaws that makes the experience incredibly frustrating. To start off, these headphones are notorious for the ANC speaker inside the earcup poking too far out. This inconvenience makes gaming extremely uncomfortable. I was forced to purchase a third-party ear cup with extra padding to avoid my ear touching the speaker. Without it, gaming is enjoyable for 3 minutes max before someone with moderate sized ears, like myself, becomes uncomfortable. It’s hard not to be frustrated at the serious design flaw. When the bluetooth is on, but the Bluetooth device is not actually outputting any audio, there is a constant buzzing in one of the ears that only goes away when Bluetooth is either off, or actually playing audio. I’ve returned these 2 seperate times, so I’m now on my third pair of these headphones, and all three have at a really cheap plastic-sounding creaking everytime I rotate or move the earcup in any way. The bass is extremely underwhelming. To compensate, you may use the Sonar software (which is one of the most shining features of these headphones) to adjust the bass gain, but if you’re a streamer or content creator of any sort, you later realize that while the bass may sound normal in your ears, it’s actually HEAVILY distorted in recordings. Meaning you’d have to have the bass turned down pretty significantly, which only makes the audio experience more unpleasant. I have a lot of amazing things I could share about these headphones, but I believed it’s glorified enough in any review video ever. The convenient battery switch and Bluetooth/usb simultaneous wireless connections alone is a staple in what makes a pair of headphones this luxurious. But for the price point, my God some of these designs needs to be brought back to the drawing board. The price is not worth having so many frustrating flaws. Overall, I’ve learned to work around its flaws. I plan on returning it one more time in hopes of receiving a pair without the annoying plastic creaking. love it for what it is, but I can’t stand it for how it is. If the issues I mentioned were addressed and appropriately fixed, these would be the most top selling luxury gaming headphones in my opinion. Weigh your pros and cons carefully before making the purchase. You’ll fall in love with it, but this is what frustrating because now you’re dedicating time and money into finding workarounds for issues that should never exist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the absolute best set of headphones Ive ever owned in over 40 years of gaming. So comfy and crystal clear sound. Worth every single penny. Very lightweight as well so no headaches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound great mic

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my best friend and he absolutely loved it. Said they quality was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones!! Work great and cancels out great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of customization in sonar app and very easy to use. Mic is loud and clear havent had any issues with the headset yet. Super loud too louder than usual. Overall very good but pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset sounds fantastic and the mic provides pretty good sound in discord calls. The interchangeable rechargeable batteries are super convenient too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best game at headphones I've ever owned! Never needed to charge them is such a great feature. I recommend this to anybody

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just try them

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset overall. You can't hear game volume and be on a phone call at the same time so minus one star. When other steelseries headset does it. I put different ear cups on and I love the comfort even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset I've ever had. But I find its software a bit complex with so many options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steele series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just a perfect mic and has given me no problems

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These were great headphones but started to get distortion from left ear speaker and they are heavy to wear for long gaming sessions other then that great for sound and great customization through the steelseries app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this headset for 3 years and haven’t had an issue. Using it with PC has worked very well. The noise cancelling is some if the best you can get with gaming headsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancellation is amazing, mic is amazing, the best headset on the market. 10/10. Best wireless headset ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset for my husband and he absolutely loves it. Best headset on the market . Especially when you can have your phone connected while gaming!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Headsets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far some of the best headsets I have played with. I had the previous steel series and these sound way better and more crisp.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Very good headset the price is very high but, it’s worth the price amazing everything I only had a slight issue with my ears but it was my fault. Great headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset money can buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium quality and sound best hands down! Better than astro or any turtle beach

    I would recommend this to a friend