Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.6 out of 5 stars with 1705 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers find value in the Arctis Nova Pro Wireless Multi Gaming Headset for Xbox Series X|S, Xbox One's sound quality, battery life, and comfort. Many appreciate its connectivity and compatibility across multiple platforms. Some customers find the price to be high and have expressed concerns about the active noise cancellation. Additionally, a few users have noted issues with the ear cup design and the complexity of the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,705 reviews
  • Rated 1 out of 5 stars

    Garbage low quality crap! Do not buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset ever bought. Sound quality is horrible no bass whatsoever ans titally distorted. Garbage waste of $400. Run from this trash!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Like them but don’t love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset takes some time to setup and get used to; extra battery was a dud and no response from manufacturer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buzzing Noise With Bluetooth/ANC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset but when playing audio via Bluetooth with ANC turned on, there is a persistent buzzing noise from the right speaker. These headphones are too expensive to have features that don't work correctly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only one side works and doesn’t work in general needs to be Clarence

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very disappointed and also in the community for not figuring this out I got this head set only for about 6 months or more tried resetting updating unplugging replacing plugs back turning on off checking connections and nothing the headset won't connect to my computer or Xbox at all what a disappointment after spending so much on this product only to break like a frickin turtle beach headset after a few months but being a steel series I would have expected better from the company I will definitely be demanding a refund or replacement tomorrow. Not to mention the protruding speaker in both ear muffs that crush your ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Steelseries attics nova pro wireless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel and look cheap…Definitely going back to my a50

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth the priceto performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid quality build. Jus does not live up to the $350 price tag. I recieved better performance from myhyper x could 2. At only $100 for the hyper x itsmoked the arctis novapro

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what a $350+ headset ahould be

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt even get it to work with the series x (which it is supposed to). Also…i refuse to connect the headset to the controller via cord. For $350+ this should be teue wireless.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Firmware updates brick your base station!

    |
    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So i have bought it had it for a few months a firmware update got pushes and it bricked my base for the headphones. I made an exchange for the same ones just figured i got a lemon the first time kept it for a year and now they pushed a firmware update im stuck with yet another bricked base. Screen wont power up on the base station. i have tried different devices but none power the base’s screen. Will be returning device since i purchased the warranty!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earcup Nub

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Okay headset the BIGGEST problem is the nub in the middle of the earcups. I have to keep adjusting the headset to the point where its distracting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    $350 worth of frustration

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do your self a favor and don’t bother with this one. The software they make you download immediately causes issues. You’ll either have no sound and the mic will workish or you’ll have sound and the mic won’t work. Then you will spend hours messing with the settings and accomplish absolutely nothing. I then returned it after days of trying to make it work, figured If I was having this many issues it has to be defective. Got a new one and had the exact same issues. Steelseries has no one actually doing anything to help their support site is just FAQs with no help. The headset has great ideas, but failing to execute on all fronts due to 0 customer service and the product just doesn’t work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had astro a50s while they worked very well for years. Upgrading to these you have alot more adjusting options to get optimal quality. Strongly recommend getting these if you have the $$$

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Base Station stop working.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset work great for the 2 months I had them, The Steelseries pc software is awesome to use and easy to adjust the EQ on the headset. The only problem is base station that connects to my pc stop working and only Bluetooth works. I saw on reddit that this is a recurring issues with this headset. Glad I purchased the geek squad protection plan for this headset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good at first, connection issues.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine then all of a sudden I received the flashing blue led. I tried to repair it to the DAC multiple times without success. Returning. Too much money for this much hassle.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not great.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First set of headset. Good quality and like the idea of the dual batteries provided. Once in use and another charging. Sound quality is decent, could be better for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphone No Doubt

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complains or anything on the headphone. Massive performance on both gaming and entertaining. Hand down the best headphone of 2022!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    These weren't that great, returned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These just didn't do what they were supposed to do.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Steel Series blue tooth headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset dies when it says 20% battery. Confusing instructions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid and go with something better

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the purchase. Constantly loses connection to hub and Bluetooth. Does not connect seamlessly. Occasionally the sound will drop and just be a loud metallic screech. The software might be good if you use them for PC gaming, but for consoles there is very little custimization

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clean headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset, would buy again! But I would also say the quality of the headset is the best one out there

    I would recommend this to a friend