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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.6 out of 5 stars with 1705 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers find value in the Arctis Nova Pro Wireless Multi Gaming Headset for Xbox Series X|S, Xbox One's sound quality, battery life, and comfort. Many appreciate its connectivity and compatibility across multiple platforms. Some customers find the price to be high and have expressed concerns about the active noise cancellation. Additionally, a few users have noted issues with the ear cup design and the complexity of the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,705 reviews
  • Rated 2 out of 5 stars

    Connectivity issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset great design but the headset keeps losing connectivity. Had them for almost week update the firmware still having connection issues. 

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Muffled sound; wired is exponentially better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from these is ok but it's super super muffled when compared with a wired headset. I really tried to like it but just couldn't get over the distorted sound. I tried a ton of different variations for the sound but just couldn't find one that felt natural. The rest of the headset was nice but the mic is flimsy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best in its class

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint i have is i can't use the features it has from my phone only from my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful design, premium sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would strongly recommend this headset to any gamer who wants the high end stuff!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not that great experience with Steel Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the batteries isn't charging.. frustrating!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quality control issues.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair was great i ended up returning because my astro a50s still worked. 6 months later my astros died. I replaced them with these. my first set i returned do to weird "ufo" feedback noises. The brand new pair is about to go back because it takes 5 minutes for the base station to connect to the headset if it does at all. Im really hoping the next pair works...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset great dac. Great all around! Would recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective out of the box

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in July and it wouldn’t connect to anything other than my iPhone (would not connect to my iPad, Xbox, Switch, or multiple LG C3 series TVs) and when it’s connected to my phone the lights never stop flashing and irritates anyone around me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not hold a charge. Had to return to the store to exchange for another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will Not Sync (2.4ghz)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely excited to try this headset out with all the positive reviews. Sadly just like some other people I could not get sync at all with the gamedac. Has a lot of potential, but I'd wait til they fix the hardware and firmware. Now I have to drive to BB to return this and hopefully get another. I never even got to hear it LOL

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the worst headphones I have ever owned. The software is garbage, the drivers are garbage. Save yourself and buy another brand. I have them a chance and screwed myself over by now returning the and I’m now the proud owner of an Expensive paper weight.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok I guess.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wet low on the mic volume. No matter what I did nobody could hear me loudly on the other end. Loved that it is truly wireless and was easy to setup. Had to return as the mic volume is very important

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product doesn’t work impossible to hook up batteries don’t charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery won’t charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my headset, one of the brand new batteries does not charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible, overpriced, fragile.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 4 weeks of use. Made out of cheap plastic that snaps under moderate pressure. Buy something metal instead from another company. "SteelSeries", more like "Cheap Plastic Series"

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Spotty Sound/Horrible mic quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound would go in a out and the mic quality on any console is abysmal. Soinds like a cheap mic not a alomost $400 headaet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset I’ve ever purchased. Headset stopped working with my PC 20 days after purchase. DO NOT BUY. Best But shame on you for not even allowing a 30 day return period

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headset I’ve ever bought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset I’ve ever bought wouldn’t connect wouldn’t update wouldn’t work at all. All the reviews online saying they have multiple issues are 100% correct.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke nova pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy this ****, after a month theres no more sound updated the firmware and it gets worse it cannot connect anymore via usb or bluetooth,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continued to connect and then disconnect at full charge, Here’s a lot muffled sound ,

    No, I would not recommend this to a friend