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Customer Ratings & Reviews

$557.99

Customer reviews

Rating 4.6 out of 5 stars with 885 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the superb sound quality, fantastic battery life, and amazing comfort of the product, noting its light weight and simultaneous Bluetooth connectivity. However, some customers find the price to be a downside, and there are concerns regarding the software, the effectiveness of the Active Noise Cancellation, and minor issues with fit and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 885 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best purchases I’ve ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of gaming headphones! the ability to phone connection while playing games not only made it easier to handle calls and important messages, this gives me an opportunity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great heads gone just wish the padding on th ears weren’t so cheaply

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Overpriced Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit pricey for the results, i hear nothing special with this headset for $348.00, sometimes both batteries die fast for some odd reason, they are not comfy on my ears after awhile. These should cost like $99.00

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great headphones crippled by software flaws

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio Quality - 5 Stars Mandatory Software - 1 Star Basically you have to use sonar to access all the awesome features but the software is crippled by constant bad updates and stability issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best service beats bad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service no issues what’s so ever recommend shopping here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset was everything I expected. I am very pleased with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Buy the Arctis Pro Wireless instead

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't bother buying this headset when the Arctis Pro Wireless, Steelseries changed something, and it has connection issues. They also changed the software, it is useless now and its a pain to get to even the EQ settings. The Active Noise Cancelling is not noticeable, but will drain the battery, and the mic for ANC has a chance to poke you in the ears, which they do for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset with a flaw

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset but there is a drawback, at least in my case. I found that my router interferes with the 2.4g connection from the receiver. If I separate the router from the receiver far enough the sound distortion goes away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints besides using it on my ps5, which requires me to plug it into my pc first to bring up my sonar settings which make my mic louder then I can use them on my console.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Uncomfortable, overpriced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good but not worth the price. The protruding microphones in the ear cups make long play sessions uncomfortable. The steelseries software will hijack all of your audio device settings.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Husband is Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this steel series headset and it is perfect for PC gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the hardcore gamers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great and the mic quality is as well. I’ve used it for about a year now and the quality is still great after hours of use and being dropped quit a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    I thought these were good... but no..

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've always used steel series headsets and I recently switched to turtle beach stealth pro and I also have EPOS H6 PRO and with sounds quality steel series can't even come close, I didn't even realize until I compared them side by side with other headsets now I can't unhear the quality from other headsets substantially cheaper these I suppose are great for highs and a little mids so like fps foot steps and like ANC and local they are decent but if you want an all around good headset these are definitely not it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device with the ability to use pc and phone in one device. The software used also has some fantastic audio enhancements for your pc

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Robotic

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Headset work great sound clarity is amazing. Only thing is other players say I sound robotic, but other than that comment they are the best headset I've used thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universally compatible with nearly every device

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be used on the PS5, Xbox series X/S, PC, or mobile. It has a two battery system, so one is always charged and ready to go when the other battery is empty. Mediocre active noise canceling at best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headset Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets I've ever had, I've gotten all my headsets from BestBuy and thanks to progressive leasing it's amazing how accessible all of these thing I want can be, thank you BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've ever owned. Directional audio is superb. Highly highly recommend. Hoping they add custom playstation EQs with the computer software provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just works so flawlessly the price tag is steep but its totally worth it

    I would recommend this to a friend
    • Brand response from Paul
      Posted .

      Hey there!

      Just wanted to drop a quick message to say thanks for the awesome feedback! We're thrilled that you're enjoying our products and being a part of the SteelSeries family and community.

      Your comments mean a lot to us and we're always striving to improve and provide the best possible gaming experience for our users.

      So, without further ado, let's get back to what we all love - gaming! Good luck and have fun!

      -GLHF!