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Customer Ratings & Reviews

$557.99

Customer reviews

Rating 4.6 out of 5 stars with 885 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the superb sound quality, fantastic battery life, and amazing comfort of the product, noting its light weight and simultaneous Bluetooth connectivity. However, some customers find the price to be a downside, and there are concerns regarding the software, the effectiveness of the Active Noise Cancellation, and minor issues with fit and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-885 of 885 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Steelseries

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t what I expected The sound canceling is amazing but It’s a bit complicated when it comes to having to download an app that has to be downloaded from a computer.. which I don’t have so I’m returning them sadly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth the money. Docking station is trash.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is good but the docking station is trash. I've had this headset for ONE DAY and it already won't charge the battery. The docking station won't register the battery to charge or it won't hold it in place. Either way, these are far too expensive for the quality of product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 1 out of 5 stars

    Waste of $400

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one of the worst headphones I’ve owned. Multiple times while playing COD would it change settings so I couldn’t hear my teammates speak. Not very loud, can’t change difference between chat volume or game volume. Would not recommend straight trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of convulted junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently cannot get any audio out of this headset. Nothing works, need to restart my pc and hope it decides to start working. When it does work, it's very quiet. For the money, this is the most disappointing headset I've ever purchased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The ANC nub hurts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this Headset is perfect except the noise canceling nub that hurts . Ruins the whole experience . Don't get it

    No, I would not recommend this to a friend