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Customer Ratings & Reviews

$249.99
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Customer reviews

Rating 4.6 out of 5 stars with 889 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the superb sound quality, fantastic battery life, and amazing comfort of this product. They also appreciate its simultaneous Bluetooth and 2.4 GHz connectivity, along with its super light weight. However, some customers find the price to be a downside, and there are occasional issues with the software. Minor concerns also include the active noise cancellation not being very effective, a slightly tight fit, and volume control that could be easier to adjust.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 889 reviews
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Great product destroyed by horrible software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware 5 stars Software 0 starsI have bought and already exchange this product, because I thought the first one was faulty. Unfortunately, it still does not work. The update doesn't complete properly, there is no chat mix, sonar does not detect any equipment, so basically half of the product's ruin because of their complete incompetence in software development. I've been in contact with their team for 3 weeks to try and get this fixed, but nothing has changed. It would have been a great product, if there software even worked at a minimal level. Truly a pathetic performance by steelseries

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best ps5 head set

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the different EQ options I can choose from for massive gaming on my PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've ever owned. I've been through the ringer with gaming headsets and this one stands above them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insane value buy now!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This value that this contains is crazy and im determined to buy one every year because of the value!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I was looking for! I'll definitely recommend it to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Artic headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i ever used definitely recommend getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset, best service. Thanks Best buy for my happiness

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing one option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing they miss is a way to differentiate the chat and game volume. If they had that ONE option they’d be Perfect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever owned! It is very much worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset and it works great. Will recommend to all my friends and family about this headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with my xbox series x, ps5 and pc perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Horrible Headphones, Non-Stop Problems

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the worst headphones I've ever owned. Non stop issues from day one. Robotic distorted audio for 30 seconds about every hour or so. Constant disconnects. Every time I reboot my pc it's like flipping a coin as to whether the microphone constantly disconnects and reconnects. The sound quality, when they work, is mediocre at best, They are pretty comfortable, so I've got that going for me, which is nice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried using these with a PS5 and unfortunately they just didn't work out for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, great with my PS5, easy to set up and use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BAD MIC - Sounds like a one dollar MIC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, love all the features! Except the MIC sounds horrible! Yes I tried all filters to improve MIC! Why can't the headset developer put in a good MIC (like Razor has, even logitech MIC sounds better) SMH

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Risky buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked the quality was fantastic and could hear everything detail… however mic was inconsistent my friends couldn’t hear me sometimes and there was always this robotic static noise that would come and go every single day

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for multiple inputs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for switching between devices and charge levels

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Gaming Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headset are very customizable for my liking on what I to hear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job SteelSeries, you guy's did it again. 100% satisfied

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good headset

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good headset, wish they keeped some features from the older model.

    I would recommend this to a friend