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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 432 reviews

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94%
would recommend
to a friend

Customers are saying

Customers regard the T1 Self-Balancing Scooter favorably for its ease of use and long battery life, with many also praising the smooth ride quality. However, some customers noted that the scooter is heavier than anticipated and that the surface is susceptible to scratches. The scooter's power and safety features also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-432 of 432 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great toy for all ages

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my swagtron T1 last week, and I love it. It came right on time, and everything was so neatly packed. Comes pre-charged and ready to ride. Comes on beginner mode (helpful for all the people who have not ridden it before) Super fast, and cool looking. Can get scratched very easily if not treated right. Love my hoverboard so much. Great buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke my arm

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke my arm on it in the first minute and 12 screws later here I am

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Still learning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a while to get the hang of it but am getting better with it. Really fun to ride around on. Good battery life. Very heavy, so best to get a carry bag for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing finally broke. Bought in july of 2017. The charging port started to rotate and not charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    very fast ready to ride

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges faster,Goes Faster,Rides Smoother,really fun

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad in many ways

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend against purchasing this thing. After about 5 uses, it started jerking violently to the left and not balancing. I sent it back to the company (shipping paid for by me), and it was returned about 2 weeks later (without the power cord, no less!). It was still charged, so when I gave it a spin, it literally did just that, non stop spinning to the left. Unable to go forward. Never again :(. Maybe the later generations are better?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    loves it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves it and rides it all day long everyday.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unbelievably POOR Best Buy service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 Swagtron T1 hoverboards for my boys for Xmas. One of them broke in the middle after only using it a few times. When I tried to have it repaired or replaced my local Best Buy store was unwilling to even look at it or help in any way. They told me to contact the manufacturer. I've been a loyal Best Buy customer for many years and try to support local businesses as opposed to buying online, however with the lack of support from Best Buy I see no reason to pay more and purchase electronics from them in the future. Amazon...here I come.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Longer A Surprise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this Swagtron online and planned to be home on the day it arrived because it was a Christmas present. I was hoping it would arrive before my kids got home from school so I could hide it. Unfortunately, UPS delivered it later in the day after they were home (which is not Best Buy's problem). What I am disappointed in Best Buy for is that it was not delivered in a plain brown box. It was delivered in the on-the-shelf packaging...and my boys saw what it was. So much for a Christmas surprise. Disappointed, and I will think twice next time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Board

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this board for my sons birthday. He got on after I charged it and it started violently shaking. Tried to troubleshoot using the manual which is trash to begin with. I pack it up, thing is less than 24 hours old but out of the box for 3 hours and Bestbuy charges me 15% restock on a product that was already broken.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my daughter one for Christmas. It failed after 2 hours. We sent it in for repair and waited weeks. After getting it back it won't charger or even acknowledged it's plugged in. After months she still hasn't been able to use it. Don't waste your money!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    After 1 day -broked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just 1 day, just costumer service exchange for me

    I would recommend this to a friend