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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 366 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are delighted by the excellent picture quality and ease of use of this 4-Channel, 2-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. Many appreciate the straightforward installation and intuitive user interface, along with the effective night vision capabilities. Positive feedback also highlights the functionality of the accompanying app across various devices. The system's affordability is another frequently praised aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 366 reviews
  • Rated 5 out of 5 stars

    John saves a poor install and sends Bill from GS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cameras are working well and now the DVR is too thanks to Bill from Geek Squad, recommend by the Bolingbrook store manager, John. He knows his stuff! If I buy a TV and get it installed its from John as long as Bill from Geek Squad installs it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because the precio is good y the quality for the moment 4 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need in one for full surveillance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. ITB is plenty of storage for basic day to day. Cameras are excellent quality. Definitely recommend. It’s not optimal to try to save money in this arena of products. You’re compromising a lot to save a little. This is worth it. And Swann is a good company

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello jbtnay2020,

      Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. It is our goal at Swann to bring great security at a fraction of the cost. We hope you enjoy all the great features this system has to offer.

      Your honest feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Just the Upgrade we were looking for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had cameras but wanted to upgrade those and this was a great middle range price but lots of extras and worth it! Love the little things like 2 people can be on the app at once, the light feature is nice too. Our friends has them and suggested them to us and now we love them too!

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello NicoleMarie831,

      Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann 16 Channel 10 Camera DVR System. It is our goal to make great security easy, convenient, and affordable. We hope you enjoy all the great features this system has to offer.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Great camera for price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the ring system and it was double the cost of the swann. My installer suggested this item for me. The entire system that includes more cameras was a lower cost than trying to do the complete ring system

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Nitab,

      Thank you for reaching out to us and providing your feedback. We are glad to know that our system was found to be more effective in comparison to our competitors. It is our goal to bring security into your home at a fraction of the cost. Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Great set up

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great system, app is awesome, you can select areas in viewing angles to omit from sensors, my only regret is not getting bigger size for more cameras. Cables aren't the funnest to run, but once they're done, your good. Super happy w purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There are better options than this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product but it is an older version. There are newer versions that are worth the money. The playback is sucky and the video quality good be better. Luckily I bought this on sale so for the money it's decent. I wish it had the ability to two-way talk or sound an alarm. I also wish there was an option on the app to automatically alert me with movement or a way I can connect it with my current alarm system. This product is ok but there are better options to explore.

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello ReReviewer,

      Thank you for reaching out to us and sharing your feedback on our Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. Are you having issues with playback directly from the recorder or when remotely accessing your device? The camera has 3 different settings for streaming quality; low, medium, and high. If you are having problems streaming you can lower the settings and test to see if it improves. Note that lowering the stream settings does not affect the quality of the recordings. If you have very fast upload speeds you can set your camera to high, but if your upload speed is not that good then we recommend you use medium or low for the streaming setting. Your feedback gives us a good understating of the issues you are having and those that we have done correctly. Swann will continue to launch updates to the Swann Security application to improve your experience even further.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to do business love all best store they great people to do deal with and they always and the workers are great that work for this company always nice and very helpful any of Best Buy store that I have been in

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surveillance system experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the system up and running at this time. I am still working on the system to get it working the way I want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are at the point where we are installing the equipment, and therefore cannot offer much in terms of use age. Will let you know at a later date

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Monie,

      Thank you for reaching out to us and sharing your feedback. We are glad to know that you are happy with your most recent purchase of our Swann 8 Channel 6 Camera DVR Kit. It is our goal at Swann to make great security easy and affordable.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 4 out of 5 stars

    Swan cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them but after a year they started to show this screen that i had to put a pasword but every two days it would do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great definition, even at night

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Instal. Works great. Check on surroundings at all times via an App for the phone. All around a good investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Home Security System at Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and setup process can be a little challenging but the system itself works well. Definitely better than wireless cameras.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello SamsungDryerOwner,

      Thank you for reaching out to us and sharing your feedback. We are glad to know that you are happy with your most recent purchase of our Swann 16 Channel 10 Camera DVR System. It is our goal at Swann to make great security easy, efficient, and affordable.

      Please let us know how we may further assist you,

      Thank you,
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Great camera had a swan systems before.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a swan security system before and we love it so when it went out we bought another swan systems hope it last as long .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had these for a few weeks now and love them. We plugged the dvr into existing cameras with no issues so far. The app is so easy to use. I love being able to see the cameras from our phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was easy to connect an the Cameras was also easy to mount. The only issue is the menu system is a bit confusing at first, once you went through each menu it was not that hard to get going the way I liked it to work!

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Cartage,

      Thank you for reaching out to us and sharing your positive feedback. We are glad to know you are happy with your most recent purchase. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 4 out of 5 stars

    home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an 8 channel swan that went out after years of use. this time i realized 4 channels is enough for my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value if you know how to install yourself. Our plan is to install and then contact ADT but you really don't need ADT services.

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello,

      Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann 8 Channel 6 Camera DVR System. It is our goal to make great security easy and affordable. We hope you enjoy all the great features that this system has to offer.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Swann Camera's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been with Swann, 12 years never had any serious issues. Other than Heat issues with camera's. But all Swann only house hold. Best Buy has given us the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck..works perfect no hitch..just doest look through windows at night wich i didnt understand for lack of knowledge..outstamding product aside frim that

    I would recommend this to a friend