Customer Ratings & Reviews
- Model:
- SWDVK-445804WL-US
- SKU:
- 6439138
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the excellent picture quality and ease of use of this 4-Channel, 2-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. Many appreciate the straightforward installation and intuitive user interface, along with the effective night vision capabilities. Positive feedback also highlights the functionality of the accompanying app across various devices. The system's affordability is another frequently praised aspect.
This summary was generated by AI based on customer reviews.
Easy install GREAT RESULTS
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first security camera purchase and I’m 100% satisfied!!! Easy hardware installation, easy software installation, the system is easy to navigate, I will recommend this brand to anyone
I would recommend this to a friend- Cons mentioned:Durability
Good for a couple months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about 2 months, then the DVR just quit. Will not power on. The warranty process has been slow. It really is a lot of work installing 6 wired cameras. Very disappointed in the process this far. I will never go cheap again on surveillance systems. I hope I get a replacement DVR and better luck than this.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Lcop,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. Based on the information provided, you have taken the time to speak with our support team and process a warranty claim. It is not common for your item to have issues this far into your purchase. Our team is working on getting your replacement order shipped as soon as possible. Due to the COVID-19 Pandemic shipping processes are slightly delayed.
Your feedback is important to us. Be sure to keep your recorder in a cool, dry, and ventilated space. Be sure to dust clean the product twice a month. Electronics are prone to collecting dust. Taking these aftercare steps will help keep the recorder maintained.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
- Pros mentioned:Setup ease
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use. Great quality! Will purchase again. No issues so far.
I would recommend this to a friend Easy to use.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second swann system. And its better than the first. Excellent quality. Using the settings is a bit tricky.
I would recommend this to a friendSwann Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is easier when it comes to security, knowing the activity that is happening around your home or business, you can report any suspicious behavior at anytime away from home.
I would recommend this to a friendalways watching
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.system kind of hard to navigate... still trying to figure it all out.. the lights connected to the cameras are great...
I would recommend this to a friendBrand response from Swann
Posted .Hello Cautious,
Thank you for reaching out to us with your feedback. We are glad to know that you are happy with your purchase of our Swann 8 Channel 6 Camera DVR System. Oh no! We know that this system has many features that can sometimes seem overwhelming. Please know we are here to help, contact us. We can walk you through the set up of each feature.
https://www.swann.com/us/contact-tech-support
Please see the link to manual below.
https://www.dropbox.com/s/zmvd3l2c536261e/MDVR_SYSTEMV8_REV2E.pdf?dl=1
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Excellent sensor and vision.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an Xmas gift for my parents, installed it myself saving $$$. I was happy with how easy it was to install, and how clear it shows. The sensors are excellent at picking up movement.
I would recommend this to a friendBrand response from Swann
Posted .Hello Walt,
Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann 8-Channel 6-Camera DVR System. It is our goal to make security easy and affordable.
We hope you enjoy all the great features this system has to offer. Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you,
JV
Swann Customer Support
Works great.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and amount of cameras it comes with. Very easy to install. Haven't had any issues since I bought them.
I would recommend this to a friendSwann recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a decent quality system, we also have lorex and both systems have pros and cons. Swann is a little slow to load but does it's job. Recommended
I would recommend this to a friendEasy setup for beginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was easy to install but have trouble with phone so and their tech support won’t return our calls
I would recommend this to a friendBrand response from Swann
Posted .Hello Sideline,
Thank you for reaching out to us with your positive feedback. We are glad to know that you found our Swann 16 Channel 10 Camera DVR System easy to install. Please know it is our goal to further assist you. Due to human resource issues related to the COVID-19 Pandemic and its effect on our global customer support team, wait times for responses to emails and chats from our Customer Service and Technical Support teams may be longer than usual. During this global emergency, we are doing our best to get to every message but, as expected, at times we may not be able to reply to you straight away. Please bear with us during this trying time.
Thank you and wishing you the best of health.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my LorexEcoStratus system that only lasted for two years
I would recommend this to a friendGood for price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get great picture in day time and good a night up 20 feet .after that is ok but hard to see faces.
I would recommend this to a friendBrand response from Swann
Posted .Hello,
Thank you for reaching out to us and sharing your positive feedback. We are glad to know you are happy with your most recent purchase of our Swann 16 Channel DVR System. Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you,
JV
Swann Customer Support
Good cameras
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the cheapest option, does it’s job, and provided piece of mind, although people have become so brazen that it hasn’t actually stopped anyone.
I would recommend this to a friendBrand response from Swann
Posted .Hello Chris,
Thank you for reaching out to us and sharing your positive feedback on our Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. It is our goal at Swann Security to make great security solutions easy to use and affordable. We hope you enjoy all the great features this system has to offer.
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Love being able to see day and or night.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the camera don't like that 3weeks after purchase the product was reduced in price by over $50.
I would recommend this to a friendCould be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it does what it’s suppose to, would be nice to see a better notification system for alerts
I would recommend this to a friendBrand response from Swann
Posted .Hello Bro77486,
Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann 8 Channel 6 Camera DVR System. It is our goal to make great security easy and affordable.
We hope you enjoy all the great features this system has to offer. Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this product it was an easy set up and easy to use we would highly recommend this product for everyone we are 100% satisfied...
I would recommend this to a friendHappy Hubby!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so satisfied with this purchase it was a gift for my husband's Birthday,plus we all enjoy the peace of mind this security system offers.
I would recommend this to a friend- Cons mentioned:App performance
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good item it records even with other cams installed even if you install all correct there are complications at times with motion detection and light but I guess you get what you paid for oh and the app that suxs cannot comment on all too many thing wrong to mention so fair is all I give
No, I would not recommend this to a friendBrand response from Swann
Posted .We recommend speaking with our technical support team in order to go through your DVR settings. You may need to adjust settings in order to receive better motion detection. As for the app please email us at swannusa@swann.com with the trouble you are having with the app. The email will be forwarded to the correct department for review.
- Cons mentioned:Connectivity
Wired camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt really get this out of its box since its a wired system.
I would recommend this to a friendBrand response from Swann
Posted .Hello Rinoa,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear that our wired system did not fit your security needs. Please know we do have wireless options that may better suit your security need.
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Love it super easy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set it up and installed the system my self and the dvr and amenities that come with it are impressive. I honestly did not realize it came with so many features.
I would recommend this to a friendBrand response from Swann
Posted .Hello Birchfield70,
Thank you for reaching out to us and sharing your feedback. We are glad to know that you had a good experience with your Swann 8-Channel 6-Camera DVR System. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you,
JV
Swann Customer Support