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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 366 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are delighted by the excellent picture quality and ease of use of this 4-Channel, 2-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. Many appreciate the straightforward installation and intuitive user interface, along with the effective night vision capabilities. Positive feedback also highlights the functionality of the accompanying app across various devices. The system's affordability is another frequently praised aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 366 reviews
  • Rated 5 out of 5 stars

    Very effective unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Swann camera system is a go to for ease of set up and use. I install these in some venues through my install company and the clients are very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surveillance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to go to a different system as there wasnt enough wire on hand in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father-in-law was visiting from Brazil. He wanted a good security system so he can keep an eye on his house when he travels. This is great and works well.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello fsumpa08,

      Thank you for reaching out to us and sharing your positive feedback. We are glad to know you are satisfied with your most recent purchase of our Swann 16 Channel DVR kit. Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Nice CCTV cameras!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At a great price, great cameras with better viewing quality than others. Swann was the first system I bought a long time ago and till now is working.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello BestBuyer,

      Thank you for reaching out to us with your feedback. We are glad to know that you are happy with your most recent purchase of our Swann 8 Channel 6 Camera DVR System. It is our goal at Swann to make great systems affordable and easy to install. We are glad to hear that you also have an earlier generation of our Swann system operating.

      Your positive feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you,
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced an older version of the security system. works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is good but the cameras are not clear if you zoom in any at all

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Dano,

      Thank you for reaching out to us with your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann 16 Channel 10 Camera DVR System. The recorder will allow you to digitally zoom in. Since the camera has a fixed lens, the resolution will remain the same when zooming in. Your positive feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Decent cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent system. Pain to setup but it's working. App needs alot of work.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Bobbylee,

      Thank you for reaching out to us and sharing your feedback. We are glad to know that you are satisfied with your most recent purchase of our Swann 16 Channel 10-Camera DVR System. It is our goal to make security easy and affordable. Our application is constantly being revised and further developed. We hope to address any of your concerns within the near future.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Great cameras !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and you can connect it to your phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps too many features. The different screens are a bit hard to navigate because there are so many. Don't like that manual is download only and not in the box. Had some problems with the screens being cut off because of the monitor I was using. Could not adjust it properly for the monitor.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello,

      Thank you for reaching out to us with your feedback. We are sorry to hear about your most recent experience with our Swann 16 Channel 10 Camera DVR System. Based on the information you provided, we see that number of settings that can be adjusted may have been overwhelming. Our support team is here to help if you ever get stunted and we can be reached 24/7. In an effort to reduce the amount of paper waste, Swann has made all manuals available online. Hard copies can be provided upon request. If you are having issues with your monitor, it may require an adjustment with the device's settings itself. Please contact us if you have not already.

      Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/contactsupport

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 3 out of 5 stars

    Lots of features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps too many features. The different screens are a bit hard to navigate because there are so many. Don't like that manual is download only and not in the box. Had some problems with the screens being cut off because of the monitor I was using. Could not adjust it properly for the monitor.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello firstTimeBuyer,

      Thank you for sharing your experience with our Swann 8 Channel 6 Camera DVR System. We are sorry to hear about the issues you had when navigating the menu. There are many features on this system that can be adjusted to help fit your security scenario. Please know there are many outlets for support in the event you find yourself stuck. We can be reached at 1-800-627-2799 24 hours a day, 7 days a week.

      Please contact us if you have not already. We can help familiarize you with the system in an effort to earn your 5-star rating.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Easy Set-up & Use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security surveillance system! The set up is very simple and once you're up and running, viewing it kn the phone app is very easy.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Radg,

      Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of your Swann 16-Channel 10-Camera DVR System. Swann pioneered the category of Do-it-Yourself security and is proud of the work it has done to make local communities safer. We hope you enjoy all the great features this system has to offer.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Deal of the Day

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on the Deal of the Day. WOW what a deal it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going in resently purchased property.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is not complete, but I believe this unit will perform as advertised. Enough cameras to cover 3 acres of property

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WORks well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set them up and work well in the rain and in the sun

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Swann 8 channel 6-cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good option for those that don't want monthly monitor fees.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello MissiW,

      Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann System. Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you,
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my sister and brother-in-law for Christmas and it’s exactly what they needed for their property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what we wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the cameras only have had them a short time but so far very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system for the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several months, I got no complaints. The app always works and is integrated with my Google ecosystem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase after a long time of comparing and searching I made the perfect choice and highly recommend!

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Jase,

      Thank you for reaching out to us and sharing your feedback. We are glad to know that you are happy with your most recent purchase of our Swann 8 Channel 6 Camera DVR System. It is our goal at Swann to make great security easy and affordable. We hope you enjoy all the great features this system has to offer.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, price was definitely good. Excellent resolution under any conditions.

    I would recommend this to a friend