Customer Ratings & Reviews
- Model:
- SWDVK-445804WL-US
- |
- SKU:
- 6439138
Customer reviews
Rating 4.3 out of 5 stars with 366 reviews
(366 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the excellent picture quality and ease of use of this 4-Channel, 2-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. Many appreciate the straightforward installation and intuitive user interface, along with the effective night vision capabilities. Positive feedback also highlights the functionality of the accompanying app across various devices. The system's affordability is another frequently praised aspect.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are a great product at a great price.
I would recommend this to a friendRated 4 out of 5 stars
Using it for 3 weeks, good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera system , using it for the whole house.
This review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
I would recommend this to a friendBrand response from Swann
Posted .Hello Booka,
Thank you for your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann 8 Channel 6 Camera DVR System. It is our goal to make great security easy and affordable. We hope you enjoy all the great features our system has to offer.
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Rated 5 out of 5 stars
Great deal ,.Good cameras at this price point
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System itself is decent. Android apps are a bit lacking but functional.
This review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
I would recommend this to a friendBrand response from Swann
Posted .Hello BobS,
Thank you for reaching out to us and providing your positive feedback. We are glad to know that you are satisfied with your most recent purchase of our Swann System. This unit is currently running on our latest firmware update which has many added analytics to help better fit your security scenario. We recommend sharing our feedback on the Google Play Store for the application. We are always looking for ways to improve and we look over the feedback provided to help further develop the application.
We truly appreciate your feedback!
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
- Pros mentioned:Picture quality, Setup ease
Rated 1 out of 5 stars
You get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has pretty good picture. It’s pretty easy to use as well. I bought them for outdoor use. I noticed that they don’t always record when there is movement
This review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
No, I would not recommend this to a friendBrand response from Swann
Posted .We are sorry to hear about the motion issues with the Swann unit. We recommend speaking with our technical support team for further assistance. You may need to adjust the motion sensitivity on the cameras. This may be the reason why the cameras and DVR do not recognize motion all the time.
Rated 5 out of 5 stars
Best 1080P Camera System
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this on sale from Best Buy ha day down one of the best 1080p camera, Deanna is way better then Lorex.
This review is from Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
I would recommend this to a friendBrand response from Swann
Posted .Hello Russell,
Thank you for reaching out to us and sharing your experience. We are glad to know that you found our system to be better over Lorex. Swann pioneered the category of Do-it-Yourself security and is proud of the work it has done to make local communities safer.
Your feedback is important to us!
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Rated 3 out of 5 stars
Great cameras. Poor wiring.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year has passed and the wiring its already malfunctioning. I keep on getting video loss and some of the images are black and white. Installed them indoors in a house. I have extra cables thats why I know that the cameras are fine.
This review is from Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
I would recommend this to a friendBrand response from Swann
Posted .Hello MaIsabel,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about the issues you are having with our Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. In order for us to better assist, we ask that you please contact us when you are in front of the unit. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Rated 5 out of 5 stars
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect is very easy of use I like i can see of my cellphone always
This review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
I would recommend this to a friendBrand response from Swann
Posted .Hello Camera,
Thank you for reaching out to us and providing your positive feedback. We are glad to hear that your 8 Channel DVR kit best fit your security needs. This unit can be remotely accessed using the Swann Security application for IOS/Android devices for free. It is our goal to make security simple
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Rated 5 out of 5 stars
SWEEEET!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BOUGHT THIS FOR MY SON AND HE LOVES IT SOOO MUCH!!! GREAT STYLES AND VISIBLITY IS AMAZING!
This review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
I would recommend this to a friendRated 3 out of 5 stars
Great for continuous monitoring
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally bought to upgrade system and to increase amount of camera....gear resolution with continuous monitoring but slow response pulling up cameras using Swann app....no clear instructions for video playback
This review is from Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
No, I would not recommend this to a friendRated 2 out of 5 stars
Is it really artificial Intelligence?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After going through 3 separate DVR's trying to find one that worked without an error I finally got one. In retrospect I should have returned the defective product to the store the first time it gave me trouble. But I chose the other road. After I installed the 3rd DVR it got another HDD error and I was about to trash the entire project. It was so coincidental that the next day a firmware update came out. It rebooted and hasn't had a problem since. I'll never know if it was a firmware issue with the DVR, or if it magically corrected its own problem all on its own. But its been working for 2 months or so trouble free now.
This review is from Swann - 16-Channel, 12-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/White
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Billy,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann - 16-Channel, 12-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. Based on the information provided there are many variables that can contribute to why your recorder has since become defective. In this case, we would recommend reaching out to a member of our technical support team for further assistance. Please know that our support team does offer a one-year warranty provided a copy of your receipt or 18 months with valid registration. Outside of this timeframe, we are unable to process a replacement of the unit free of charge. We look forward to speaking with you. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Rated 5 out of 5 stars
Great camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system for swann is truly amazing and the price was awesome
This review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
I would recommend this to a friendBrand response from Swann
Posted .Hello Tbone,
Thank you for reaching out to us and providing your feedback. We are glad to know that you are satisfied with your most recent purchase for your Swann System. It is our goal to bring security into your home with ease on installation and at a fraction of the cost.
We hope you enjoy all the great features this system has to offer. Your feedback is greatly appreciated !
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Rated 5 out of 5 stars
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Swan surveillance system that I have and would not even consider any other brand
This review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
I would recommend this to a friendBrand response from Swann
Posted .Hello Marbleman,
Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann 8 Channel 8 Camera System. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you,
JV
Swann Customer Support
Rated 5 out of 5 stars
Swann cameras
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras setup for a client I installed them for
This review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
I would recommend this to a friendRated 1 out of 5 stars
YOU WILL REGRET IT
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.complete garbage. December 2020 will be 1 year since buying this, as its only November my system is completely shot. after 6 months one of my cameras died, after reading the horror stories about people trying to do warranty claims with swann i figured there was no point. 2 days ago i purchased another replacement camera versus dealing with swann, after mounting the camera, re running the cable and hooking up i had 1 more camera go out, then as of tonight 11/24/20 i had 5 working and 5 dead and now the dvr just completely stopped working and stopped transmitting signal. not to mention the app stopped working about 8 months ago and that was garbage to start. do your self a favor, do not buy swann, there are so many camera manufacturers out there and every one of them are better. if you buy this you will realize real fast how much money you just thre away.
This review is from Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Brian,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. Based on the information provided there are many variables that can contribute to why your recorder/camera has since become defective. In this case, we would recommend reaching out to a member of our technical support team for further assistance. Please know that our support team does offer a one-year warranty provided a copy of your receipt or 18 months with valid registration. Outside of this timeframe, we are unable to process a replacement of the unit free of charge. We look forward to speaking with you. Swann will continue to release new versions of the app and camera firmware to improve your experience. When a new camera firmware is available, the app will show an Update Available message on the main screen. Swann highly recommends that you update your camera firmware to take advantage of the latest improvements.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Rated 5 out of 5 stars
Like looks
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks exelent has a very good cualificación i like it the light led looks good
This review is from Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
I would recommend this to a friendRated 5 out of 5 stars
Worth the every penny
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Swann security is a friend indeed. Cant leave without it.
This review is from Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
I would recommend this to a friendRated 5 out of 5 stars
Simple SEtup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras give plenty of coverage and a farly simple install.
This review is from Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
I would recommend this to a friendRated 5 out of 5 stars
Easy to setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and clear camera vision.Definitely worth it
This review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
I would recommend this to a friendBrand response from Swann
Posted .Hello TimD,
Thank you for reaching out to us and providing your feedback. We are glad to know you are satisfied with your most recent purchase of our Swann System. Swann pioneered the category of Do-it-Yourself security and is proud of the work it has done to make local communities safer.
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you,
JV
Swann Customer Support
Rated 5 out of 5 stars
Great system overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system, the clarity is excellent even at night!!!
This review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
I would recommend this to a friendBrand response from Swann
Posted .Hello Tony,
Thank you for reaching out to us and sharing your feedback. We are glad to know you are happy with your most recent purchase of our Swann System. The cameras included in this night have night vision distances up to 100ft/30m or 130ft/40m in ambient light. We believe security should not have to break the bank. Together we can help keep you and your belongings safe at a fraction of the cost.
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Rated 5 out of 5 stars
Great cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good cameras. Got a great deal on the cameras.
This review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
I would recommend this to a friendBrand response from Swann
Posted .Hello Bigdog24,
Thank you for reaching out to us. We are glad to know that you are satisfied with your most recent Swann purchase. Our goal is to bring the luxury of home security at a fraction of the price. We hope you enjoy all the added analytics within the system that can be adjusted to better fit your security scenario.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support






