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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 366 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are delighted by the excellent picture quality and ease of use of this 4-Channel, 2-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. Many appreciate the straightforward installation and intuitive user interface, along with the effective night vision capabilities. Positive feedback also highlights the functionality of the accompanying app across various devices. The system's affordability is another frequently praised aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 366 reviews
  • Rated 5 out of 5 stars

    Great security system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new Swann security cameras!

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello,

      Thank you for reaching out to us and sharing your positive experience. We are glad to know that you are happy with your most recent purchase of our Swann System. It is our goal at Swann to make security easy and affordable.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras app, just wish it had audio. Otherwise great deal for the price

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Great,

      Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann 16 Channel 10 Camera DVR System. Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you,
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Refund Process

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job and processed on the payment without issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaces old system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issue preforming good product replaces my older system retired buyer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wires are too much, kind of complicated to work with if you aren’t good with technology and if you have a big property I don’t recommend because of all the wires.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! love these and best pricing wouldnt go anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the greatest security systems that bestseller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and works great and coming on time they are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and easy to set up . The price is right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. My first order from Best Buy. Very good experience

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Ladybug,

      Thank you for reaching out to us and sharing your feedback on our Swann 8 Channel 6 Camera DVR System. Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you,
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for a good first time camera system. 10 camera at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not installed yet but all of the equipment looks very well made.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello malcolm900rr,

      Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann 8 Channel 6 Camera DVR Kit. Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you,
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like them ,, easy to install and set up. Perfect for what I need

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Shorins,

      Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent Swann purchase. At Swann, we are committed to simplifying home security for daily life. Swann pioneered the category of Do-it-Yourself security and is proud of the work it has done to make local communities safer.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall performance of this unit is poor. Cameras only adjust up and down, no side to side if mounted in a side wall. Phone app poor. I'm sure there are better units for a decent price.

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Aggravated,

      Thank you for reaching out to us with your feedback. We are sorry to hear about your most recent experience with our Swann 8 Channel 6 Camera DVR System. The cameras included in this kit will have 3 pivot points that will help you adjust to the perfect angle. Please call in and speak with a support member for a walkthrough. We would like to know about your experience with our application. Please leave a review on the application store and we will address your concerns within the updates to come. If you have not already, please speak with a support member in order to further assist you.

      Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/contactsupport

      Your feedback is important to us.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Good for anyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation.. good value for the money! Would definitely recommend

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello HarleyGirl,

      Thank you for reaching out to us. We are glad to know you are satisfied with your most recent purchase for a Swann System. Our goal is to bring security to your home at a fraction of the cost and without monthly subscriptions. Starting with your home, together we can make the world a safer place.

      Please let us know how we may further assist you,

      Thank you,
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great System. Great quality for a very reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this installed back in January very awesome set of cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are the cameras for our application.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras take a lot of abuse and work great. Will buy more.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Delton,

      Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann 16 Channel 10 Camera DVR System Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you,
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Swann 16-Channel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a great unit for the cost. Operates and intended.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello SecuritySam,

      Thank you for reaching out to us and sharing your feedback. We are glad to know that you are happy with your most recent purchase of our Swann 16 Channel 10 Camera DVR System. At Swann, we believe, that great security does not have to break the bank. We hope you enjoy all the great features this system has to offer.

      Please let us know how we may further assist you,

      Thank you,
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent installed it yet will update after installed

    I would recommend this to a friend