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Williston, VT 05495
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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 366 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the excellent picture quality and ease of use of this 4-Channel, 2-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. Many appreciate the straightforward installation and intuitive user interface, along with the effective night vision capabilities. Positive feedback also highlights the functionality of the accompanying app across various devices. The system's affordability is another frequently praised aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 366 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality unit easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DVR and cameras were well packed, easy to unpack, and once cables were put in place, unit provided high resolution/ visibility of the various areas being surveyed/watched. Motion detectors function well, without fine tuning right out of the box. Good unit for a beginner.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello TexasMarine.

      Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann 16 Channel 10 Camera DVR System. Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you,
      JV
      Swann Customer Support Swann

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this system to replace an older 8 camera version that stopped working. The cameras that come with this system are lighter, have better quality images, and extra features with the built-in spotlight capability. This is a great security camera system for the price.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Tigger,

      Thank you for reaching out to us and sharing your feedback on our Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. It is our goal at Swann Security to make great security solutions easy and affordable. We hope you enjoy all the great features this system has to offer.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very clear for being 1080P

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my parents. They had an older Swann system from a few years back. These are definitely an upgrade. The 1080P looks really good and clear. No need for a 4K system, theses are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value for the price security cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful we were still able to go into a store to preview security cameras. They work great, glad they weren't wireless. Also glad it has it's own hard drive to record onto. Works great for our needs, would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Not for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , clear picture. Pay for installation unless you have an attic with a floor and air. Ours is short , hot and dusty. Pay the pros.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Good surveillance system for home or office.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third time purchasing the camera system for our home after already having it in two of our businesses. Very clear night vision and easy set up. I would recommend this to anyone looking for a quick and easy home surveillance system for a good price.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Kris,

      Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann 16 Channel 10 Camera DVR System. Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you,
      JV
      Swann Customer Support Swann

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great easy system to install! My Lorex camera system crapped out so i had to look else where. Swann actually Has software for the Mac which was a big plus for me!! The IPhone app works flawlessly as well so all my devices have it installed. Def a must buy!

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Turo,

      Thank you for reaching out to us and providing your feedback. We are glad that you prefer our system overs Lorex. Swann pioneered the category of Do-it-Yourself security and is proud of the work it has done to make local communities safer. We are always looking for ways to improve and are excited to further develop the application to integrate more features for your security and peace of mind.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 4 out of 5 stars

    Very good camera system for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these cameras for my family's small business since our old camera system just was not good enough. the 10 cameras it comes with is very easy to see with the monitor and TV we use for security. The app is only thing that I really have a struggle with because it doesn't work most of the time which can get frustrating, especially when your monitoring from another location. Other than that, this a decent surveillance system for both work and home for great value.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Drew,

      Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann 16 Channel 10 Camera DVR System. Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you,
      JV
      Swann Customer Support Swann

  • Rated 1 out of 5 stars

    Constant Popups That Don’t Go Away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and two extra cameras at Best Buy. The hardware seems adequate and functional, however the software interface on the security console will make you pull your hair out. The worst is the popups that block the middle of the display until someone goes in and closes the popups. And it loves to do popups all the time - asking for admin password or change resolution or whatever even when no one is interacting with it. The popups just sit there blocking the main display. This is very annoying since the security console is under lock and key and isn’t location close to the main display. Had to buy second monitor to be in cabinet with console and leave cabinet unlocked so employees could go in and clear the unwanted constant popups. Would not buy again and do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Jtack,

      Thank you for reaching out to us and providing your feedback. We are sorry to hear about your experience with our 8-Channel 1080P DVR System. When using this recorder kit, you will be prompted through a few menus. This will request you adjust the settings in order to start up your unit for the first time. Pop-ups requesting the admin user name and password can be removed within the application itself, if desired. We believe the adjustment would help with this scenario and help earn your 5-Star rating.

      Please contact us if you are unable to locate this within the menus and we should have you set up within a few minutes.

      https://support.swann.com/en_us/contact-us-r1GsXncm7

      Please let us know how we may further assist you,

      Thank you,
      JV
      Swann Customer Support Swann

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Security system is awesome, the day vision is really nice, the night vision is very clear and bright this is superior to a most cameras on the market,

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello James,

      Thank you for reaching out to us and sharing your positive experience. We are glad to know that you are happy with your most recent purchase of our Swann System. Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products. We hope you enjoy all the great features this unit has to offer.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    6 additional cameras for a larger system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system in addition to a larger capacity system just to have the extra cameras to install. I was looking for a 16 camera system , but only thing in store that was available was a 16 capacity with 10 cameras and an 8 capacity with 6 cameras. I bought both sets to get the 16 cameras I needed and always have a spare 8 capacity DVR for expanding when needed. In the long run it was less expensive to buy both full systems then to buy the additional cameras separate. Still a great value

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my lorex system. EXTREMELY easy to set up and the app work flawlessly.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Turo,

      Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are satisfied with our most recent purchase of our 16 Channel 10 Camera DVR System. Swann pioneered the category of Do-it-Yourself security and is proud of the work it has done to make local communities safer.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you,
      JV
      Swann Customer Support Swann

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Cámaras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of cámaras. Unfortunately they are not available in this package anymore but I got the next best thing.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Video camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for price really easy to set up .. highly recommend it for people that want to have cameras for first time

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Mrod,

      Thank you for reaching out to us and sharing your feedback on our Swann - 4-Channel, 2-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. It is our goal at Swann to make great security solutions easy to use and affordable. We hope you continue to enjoy all the great features this system has to offer. Your feedback is greatly appreciated.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 4 out of 5 stars

    Easy installation and set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cameras for household use. I am very happy with the quality of the image during daylight however, the night vision is not so good. If the camera is too close to the wall or any object it will cause the light to reflect on the image causinga glare that impedes the clear view. Also if you zoom in with the night vision it will be a little blurry and hard to identify somone even in cllse proximity. Installation and set up was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this set of Cameras for a client of mine looking to upgrade from his Current wireless arlo system. Though those work great, they run via wireless which set limits to how far they can be installed, as well as the fact that they require a decent amount of bandwidth. Ontop of that those cameras have to be charged every now and then... the cameras from Swann that I installed are powered directly and are not POE like most security cameras which would draw power from the Ethernet cables. On top of that there is a decent amount of wire for every camera roughly 60 ft the boxes are in order and come in a set easy to put together and really requires no instruction.... but then again I’m also a cybersecurity expert so you may want to read the instructions...

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello ITsMe,

      Thank you for reaching out to us with your feedback. We are glad to know that you are happy with your most recent purchase of our Swann 16 Channel 10 Camera DVR System. Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Bam! I see you.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have an Swann 8 camera system on my house. Got there for my work shop. I really like them . Very easy set up. Easy to understand instructions and simple to use. Now I can see every spot in my yard.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. I wanted something that did not require batteries and have to rely on WiFi on to be functional. Installation was daunting but I’m a diy’er And I took my time

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Easy install,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little trouble pairing to phone with app you have to choose according to what phone you have. Easiest to keep to one phone as couple.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are great, and the DVR, easy to setup, but the mobile app is trash there are like 5 pr 6 swann apps in the google PlayStore and they either crash or fail to connect to the device.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello,

      Thank you for reaching out to us. We are sorry to hear about your experience with our 8 Channel 1080P DVR Kit. This unit will use the HomeSafe View Application by Swann. Please be advised that without using the proper application you will experience connectivity issues. If both your recorder and mobile device are connected to the internet, we recommend reaching out to our Technical Support Team for further assistance.

      https://support.swann.com/en_us/contact-us-r1GsXncm7

      Your feedback is greatly appreciated!

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

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