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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 598 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent camera quality and ease of use of this 8-channel 4K UHD security camera system. Many found installation straightforward, and the night vision capabilities received positive feedback. However, some users experienced issues with the mobile application's functionality and loading times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 598 reviews
  • Rated 5 out of 5 stars

    Good cameras.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as described and I love that we can customize the alert settings! Too bad we can’t set up parameters on the app but the monitor menu is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice system. Easy to use. Only hard part is running the hard wires threw you attic and drilling a hole like I did to mount cameras. All camera’s have a very wide angle lens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Swann - Enforcer™ 8-Channel, 8-Camera Indoor/Outd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd Swann system. Love them both. Great system.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello beggemeyer,

      Thank you for reaching out to us and sharing your feedback on our Swann - Enforcer™ 8-Channel, 8-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. We are glad to know that you have now purchased a 2nd Swann System. It is great to hear from you that you are enjoying both. We hope you continue to enjoy all the great features this system has to offer.

      Your feedback is greatly apprecaited.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 4 out of 5 stars

    Camaras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item has a good video quality, very clear cameras very satisfying

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    90 degree cameras, no microphone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system sucks. Compared with other cameras like Night Owl that get 100 degree, this one gets 90 degree. This means, if you have a corner of a house, you will have a dead spot if your cameras are facing forward and cameras are perpendicular, and not close together at the corner. That is unless you want to stick up another camera just for the dead spot. Also, no microphone on the cameras. These are basic features people expect, go with another that provides these features.

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hi Jason. Microphones on DVR-based cameras are a relatively new feature in the market (from all brands, not only Swann). A technology advancement about 18 months ago allowed for audio to be carried over Analog Coax cables, previously this feature was limited to more advanced NVR and IP cameras.

      Swann do have some DVR cameras with microphones (model codes PRO-1080MQB & PRO-4KMQB, for example), but not every camera has the feature as not all customers want it or wish to pay extra to have it. When comparing camera view angles, just double check that whatever other brand you're comparing us against is using the same method of measurement. Swann will always list a horizontal view angle as it's more relevant to what you can see, but others such as NightOwl might list a diagonal measurement so that it looks like a bigger number. In reality a 100 degree diagonal view is almost equal to a horizontal field of view. -SD, Swann Team Swann

  • Rated 5 out of 5 stars

    Cámaras de seguridad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product recommended gift very good security cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera setup. I haven’t installed it yet but hooked up enough to try out and seems like a very nice setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend you get this for your home you and your family will feel safe

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Triciaj2,

      Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly to improve your sense of security. We hope you continue enjoying all the great features the system offers.

      Your feedback is important to us.
      LV - Swann Team Swann

  • Rated 5 out of 5 stars

    Woman

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like go to bay everything in the store best bay I like the electronic eve thing tha they had

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 4 out of 5 stars

    Swann 16 camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All cameras and the system over all is working great. Much sharper picture. Still learning to navigate this new DVR system, but I'm slowly getting the hang of it. Very satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buyer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works for our security system as preferred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swann it Is

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Works Great I Use It Everyday And athe Phone App Is Perfect

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello JasonD,

      Thank you for taking the time to share your feedback with us. We hope you continue to enjoy all the great features our systems have to offer. LV - Swann Team Swann

  • Rated 5 out of 5 stars

    Very High Resolution System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent surveillance system. The 4K resolution makes it easy to pick out details. This system can use a 1080 Hi-Def display, but to get full use of the detail you will need a 4k monitor. The base unit itself is small so it takes up little room on a table or shelf. However, this is a video cable wired device so you will need to have a path to run wires to each camera - no WiFi or connecting to the cameras through your local network. This system has a very easy to use and intuitive search feature. One aspect I do not like is the way remote viewing is handled. In previous versions of camera systems, the base unit contained a web page that could be accesses through your local LAN or through your router for off site viewing. That has been replaced with an account you must set up online at the Swann web site. I prefer the old way that did not require Internet for remote viewing at on site computers, but the new method allows remote viewing on Apple and Android smartphones,

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Taximan,

      Thank you for reaching out to us and sharing your feedback on our Swann - Enforcer 8-Channel, 4-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. It is great to hear from your perspective how we have since improved your sense of security. Based on the information provided, we are able to get a good understanding of the things we have done correctly and those that could use some improvement. It has been brought to our attention that there are potential bugs within the software for our application. We believe that there is always room for improvement. Our support team will continue to launch updates to the application in order to further improve your experience. If you have not already, please reach out to a member of our 24-hour support team and see how we can further assist. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Your feedback is important to us.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Dav

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome got this system at bestbuy.com on black Friday the only downside is it only came with 6 cameras but the price is unbelievable at bestbuy for a 4k system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure me away from home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the eyesight for me to see when we at work and school it's peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sytem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Swann DVR. It provides employees and me with security.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Thank you for taking the time to share your positive feedback. We are glad to learn your Swann product has increased your sense of security. LV - Swann Team Swann

  • Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras, the picture is so clear. Has a siren and a light on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    System

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product I highly recommend it. Night vision panic alarm with a blue and red lights and also have a white led for a great vision at night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value serviellence system as of August 30 2020

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    swann securty system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great system i am very satisfied looking to add a few more cameras

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello theenforcergetsthejobdone,

      Thank you so much for sharing your feedback. We are glad to learn you are enjoying your new Swann purchase. If you ever need assistance with your product, please visit our support page at support.swann.com or contact us over the phone.

      Your feedback is important to us.
      LV - Swann Team Swann