Customer Ratings & Reviews
- Model:
- SWIFI-SE2KPT-US
- SKU:
- 6635805
Rating by feature
- Value
Rating 4.9 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the EVO 2K HD Pan-Tilt Indoor Wi-Fi Security Camera, highlighting its easy setup and nice video quality. The pan and tilt features, along with the compact design, are also well-received. Furthermore, customers appreciate the auto-tracking, night vision, and quiet operation of the camera.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great inside camera.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera it fully rotates and has a great picture. Nice addition to my overall security.
I would recommend this to a friendBrand response from Swann
Posted .Hi Pepster,
Thank you for your feedback. We’re delighted to hear that you’re loving the camera and that it’s been a great addition to your overall security setup. It’s fantastic to know the full rotation and image quality are meeting your expectations, those features really do make a difference.
If you ever have any questions or need support with your system, feel free to reach out to us anytime. We’re always happy to help.
Your feedback is truly appreciated.
Mary - Swann Team
Only minutes to setup!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little intimidated at first as I was new to Swann. But that angst was quickly dispelled when I was able to unbox it, download the app and sync the camera in the time it took me to microwave my lunch. It really is that easy. We can now keep an eye on our grandson, anywhere in the back yard. The pan and tilt works flawlessly.
I would recommend this to a friendBrand response from Swann
Posted .Hi Steven,
Thank you for your feedback. I completely understand that being new to a system can feel a little intimidating at first, and I’m thrilled to hear that your concerns were quickly eased. It’s wonderful that unboxing, downloading the app, and syncing your camera was so quick and easy, it sounds like it literally only took the time to microwave your lunch.
We're also delighted to hear that you’re now able to keep an eye on your grandson anywhere in the backyard and that the pan-and-tilt functionality works flawlessly. That level of convenience and security is exactly what we aim to provide for our customers.
If you have any questions, need tips, or want to explore additional features, please don’t hesitate to reach out to us. We're here to make sure your system continues to perform seamlessly and give you peace of mind.
Your feedback is truly appreciated.
Mary - Swann Team
- Pros mentioned:Video quality
Swann EVO Pan-Tilt Indoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was easy, the video quality is very nice (I can see a tired dog after a day of destruction), and I like the auto-tracking. I’d like less of a delay when talking and the manual scanning isn’t as smooth, it takes several attempts to move the camera towards other areas of the room.
I would recommend this to a friendBrand response from Swann
Posted .Hello ElkeJagger,
Thank you for your feedback. We're so glad to hear that the setup was easy and that you're enjoying the video quality and auto-tracking features. It sounds like your dog certainly keeps things interesting, and it's great that you're able to capture those moments clearly.
We appreciate your insights about the delay when talking and the manual scanning. We understand how inconvenient that can be. The delay could be due to network conditions, but we can certainly offer tips to help improve the performance. Regarding the manual scanning, we’ll pass your feedback along to our team for future improvements, as we want to make sure the controls are as smooth as possible.
If you ever need assistance or have any other suggestions, feel free to reach out to us. We’re here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Great camera but needs good light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This indoor camera feels premium and easy to connect but the resolution isnt the greatest in dim lit rooms. This is still a great camera as long as you have a good light in the room.
I would recommend this to a friendBrand response from Swann
Posted .Hi Yaly,
Thank you for your feedback. We're glad to hear that you find the indoor camera easy to connect and that it feels premium. You bring up a great point about the resolution in dimly lit rooms; good lighting definitely enhances the image quality. We appreciate you highlighting this, as it’s helpful for future users. Overall, we’re happy to know you're still enjoying the camera.
If you ever have any questions or need assistance down the line, feel free to reach out to us. We're here to help. Your feedback is truly appreciated. Mary - Swann Team.
- Pros mentioned:Design, Video quality
Easy to use with Exceptional clarity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way easier to use than I thought it would be! This is my first security camera purchase - selection process was intimidating with all the options out there. I selected the Swann EVO 2k HD Pan-Tilt Indoor WiFi camera. Super easy to set up out of the box, took a non-technical person less than 10 minutes. Its really cool how compact the overall design is and not intrusive looking when placed in the living area. The color white blends into the decor so its hardly noticeable. When the camera moves it's motion is smooth and completely silent. I love how I can customize the sensitivity of each detection mode and set different modes for night time or if you're away from the property, etc. The movement notification is instant! Being able to view on my phone and control the turn radius is super convenient with immediate response. The Swann EVO 2k HD Pan Tilt microphone is very clear without delay, and sounds just like you are talking normally face to face. When researching before purchase, I read that users of OTHER brands have slow speech delay or hear feedback. The zoom feature is handy with great video quality. On full zoom I could read a persons baseball hat logo from across the street. Happy with my purchase and would purchase again.
I would recommend this to a friendBrand response from Swann
Posted .Hi KSelly,
Thank you for your detailed feedback. We're absolutely thrilled to hear that the Swann camera exceeded your expectations. It’s fantastic that the setup was so easy, especially for a first-time security camera buyer, and that the design blends seamlessly into your living space.
It’s also great to know that you’re enjoying the smooth, silent motion, customizable detection settings, and instant movement notifications. We’re happy to hear the video quality and zoom feature are working so well for you too, especially with such clear audio and a sharp image. Your experience really highlights how user-friendly and reliable our product can be.
Thank you for taking the time to share your experience, and we truly appreciate your recommendation. If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
- Pros mentioned:Overall performance
Exactly what I was looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not very tech-savvy, but this camera was super easy to set up right out of the box. The app walks you through everything step by step, and I had it up and running in minutes. The picture is really clear, even at night, and I love that I can pan and tilt from my phone to check the whole room. It gives me a lot of peace of mind without feeling complicated.
I would recommend this to a friendBrand response from Swann
Posted .Hi TPIC,
Thank you for your feedback. We’re delighted to hear that you found the camera easy to set up and that the app’s step-by-step guidance made the process smooth. It’s great to know that the clear picture quality and the ability to pan and tilt from your phone are giving you peace of mind. Making security simple and effective, especially for those who aren’t tech-savvy, is exactly what we aim for.
If you ever have any questions or need assistance, feel free to reach out to us. We're here to help.
Your feedback is truly appreciated.
Mary – Swann Team
- Pros mentioned:Overall performance
Security camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loveeee this camera. I can see everything and hear and speak to whoever through it. DONT walk run and purchase this camera.
I would recommend this to a friendBrand response from Swann
Posted .Hi Chante,
Thank you for your enthusiastic feedback. We’re thrilled to hear how much you love the camera and that the clear video, audio, and two-way talk are giving you such a great experience. Your excitement and recommendation truly mean a lot to us.
If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help. Your feedback is truly appreciated. Mary - Swann Team
- Pros mentioned:Overall performance
Good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product use it every day to keep my son surveillance
I would recommend this to a friendBrand response from Swann
Posted .Hi Gustavo,
Thank you for your feedback. We’re glad to hear that you’re finding the product useful and that it helps you stay connected and aware day to day. Providing tools that support peace of mind for families is important to us.
If you ever have questions or need assistance with your system, our team is always here to help.
Your feedback is truly appreciated.
Mary – Swann Team
- Pros mentioned:Overall performance
Little Effort Required
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great economical purchase. It works will little effort.
I would recommend this to a friendBrand response from Swann
Posted .Hi Rumbero,
Thank you for your feedback. We’re delighted to hear that your purchase has been a great, economical choice and that the system works well with minimal effort.
If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help. Your feedback is truly appreciated. Mary - Swann Team
camera review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great camera to be used! I can see and talk to my animals daily especially when I am at work! Thank you!
I would recommend this to a friendBrand response from Swann
Posted .Hi Stefanie,
Thank you for sharing your experience. We’re so glad to hear that our camera is helping you stay connected with your pets while you’re at work. It’s wonderful to know it’s making daily check-ins easier and more enjoyable.
If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help. Your feedback is truly appreciated. Mary - Swann Team
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is exactly what we were looking for!! perfect to see what the dogs are doing when we are away,easy setup
I would recommend this to a friendBrand response from Swann
Posted .Hello Rocketman,
Thank you for your feedback. We’re thrilled to hear that the camera is exactly what you were looking for and that it’s helping you keep an eye on your dogs when you’re away. It’s wonderful to know that setup was easy and straightforward.
If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help. Your feedback is truly appreciated. Mary - Swann Team
Andrea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is by far the best and I will be ordering another Swann camera from Best Buy soon.
I would recommend this to a friendBrand response from Swann
Posted .Hi Andrea,
Thank you for sharing your feedback. We’re thrilled to hear that you’re enjoying your Swann camera and that it has met your expectations. It’s wonderful to know you’re considering ordering another one soon. We truly appreciate your confidence in our products.
If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.E I always buy at Best Buy thank youxcellent product I like the 2K in color
I would recommend this to a friendBrand response from Swann
Posted .Hi Glen,
Thank you for sharing your experience. We’re delighted to hear that you enjoy the 2K color feature and that our product continues to meet your expectations. We truly appreciate your loyalty to Swann and for choosing Best Buy for your purchase.
If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help. Your feedback is truly appreciated. Mary - Swann Team
GREAT PRICE.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is a great gadget at a very great price.
I would recommend this to a friendBrand response from Swann
Posted .Hi There,
Thank you for sharing your feedback. We’re delighted to hear that you’re enjoying your camera and that you feel it offers great value. Providing high-quality products at a reasonable price is something we always strive for, and it’s wonderful to know we’re meeting that goal for you.
If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help. Your feedback is truly appreciated. Mary - Swann Team
Buyer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! This is not worth your money, stay away....
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Adi,
We’re really sorry to hear about your experience, and we appreciate you taking the time to share your feedback. This certainly isn’t the experience we want for our customers, and we understand how frustrating this must be. We’d truly like the opportunity to learn more about what went wrong and see how we can help make things right.
Could you please share your Swann support ticket number or the best email address to reach you at? Alternatively, you can contact us directly at tech@swann.com, and our support team will be happy to assist you.
Your feedback is truly appreciated.
Mary – Swann Team