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Customer Ratings & Reviews

Your price for this item is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 272 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the excellent camera quality and ease of use of this home security camera system. Many found the system easy to install and use, with positive feedback on the app's user-friendliness. The affordable price point was also frequently praised. However, some customers noted that the night vision capabilities could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 272 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install. Moreover, it works great.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Security,

      Thank you for reaching out to us and sharing your feedback about your most recent experience with our Swann - 8 Channel 1TB, 8x 1080p Enforcer™ Cameras. We are glad to know you found it easy to use and install. We hope you enjoy all the great features this system has to offer. Your feedback is greatly appreciated.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Pros mentioned:
    Camera quality, Connectivity
    Cons mentioned:
    Night vision
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Features, Good Resolution

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Swann Enforcer has a lot of features built into its program. It can be integrated into your smart home with either Alexa or Google assistant for voice control, and monitored from your smart phones. It works on both iOS and Android. Not to mention that the base can be connected to any tv or monitor with a HDMI cable, and display all cameras constantly in a grid, or all the cameras individually like a slideshow on a constant rotation. The base includes 1TB of local storage. I logged about 500 hours using both main and sub stream recording, and only used about 300gb of storage. I have my recordings set to constant 24/7 recording for 2 of my cameras and the other 2 are set to record 30 sec clips only when triggered. (The hard drive can be upgraded to a max of 4TB.) Each channel can be set up however you want it. The system comes with 4 cameras, but is equipped to handle up to 8, which gives you plenty of room to expand with this system. If you go to the swann website and visit the product page, you can view the compatible cameras for this system, if you want to get more. One of the best features of this system is the PIR. All the included cameras have a built in Passive Infrared Sensor that helps to make the "True Detect" so great. The True Detect tries to eliminate false detections and recordings by attempting to pick up heat signatures during motion sensing. My last camera used to get a trigger when it snowed out, or the wind blew leaves across the yard, so I will be curious to see how this works in the other seasons. Right now it has been pretty decent at eliminating false triggers. The cameras have a 90 degree field of view which is a wide angle but not as wide as some of the wireless brands which can encompass 180 degrees. While those cameras might be able to fit a wider area into the screen, the edges are typically somewhat distorted, and the wider angle cameras usually have a shorter field of view when it comes to overall distance. So a 90 degree camera can typically see up to 100 feet, and be distortion free. While most of the 180 degree cameras are typically only good up to 50 feet. The base does have some features in the software that are not supported with this setup, like "sound", and "PTZ" . There are no speakers or mics included on these cameras. There is also no "Pan Tilt and Zoom" ability on these cameras either. The features remain in the program incase cameras with those capabilities are ever added later. Even though there is no PTZ function available, you do have to enter the PTZ menu to change some of the camera settings. Here you can change the Exposure, White Balance, Day and Night lighting, Image Enhancements, Video Settings, and Language. The night time lighting can either be done in color (with the assistance of a small white spot light, that lights up for recording), or in Black and White with the infrared sensors (which glow red in the dark). Unless of course you have an alternate constant light source, like a porch light, street light or seperate spot light. The cameras can also be set to deterrent mode, in which they light up a set of strobing red and blue LEDs to simulate police lights. These lights can be triggered to go off when motion is detected, and you can set the duration of the strobe effect as well. The system has a 12 month warranty and an IP66 rating on the cameras. IP66 is "dust tight" and protected against heavy seas or powerful jets of water. So they should be able to handle virtually any kind of weather. The Base does have 3 total USB ports. One port on the back can be used to connect the mouse. Sadly, the unit does not support any keyboard, so all typing has to be done with an on screen keyboard and the mouse. The other USB ports can be used for external drives or flash drives to back up or store important recordings. The phone app lets you view all the active cameras in "live view", and lets you playback events. When you view individual channels you have the option to do a manual record, snapshots, turn on the alarm, or the spot light. You also get real time notifications of current events, can view the user manual and have the ability to connect to your DropBox storage.If you don't have a DropBox account, you can sign up for a free basic account which includes 2GB of storage, or enlist in one of their premium plans for increased data storage. When setting up the base, you have the option to use an alternate DNS or the one provided by Swann. Swann tech support says that they do not hold any video data on their servers. Their servers are solely used to help relay your video data to your remote devices, if selected. Overall the security system is really nice. It is spot on with the event notifications, they all come through in real time. Live viewing and connecting to the cameras from the app is pretty quick and so far pretty reliable. I have had other camera systems that sometimes take forever or just sometimes will not connect.My favorite feature is the S.M.A.R.T feature, which bypasses the long gaps between triggers and puts just the events together for playback. It saves a ton of time trying to review past recordings. There are actually a lot of different ways to sort and search through recordings.The user interface could be a little better, while it might be a little difficult to navigate to the option you want, there are still a ton of options.  The video quality at 1080p is pretty good, and most things have sufficient detail. Facial features are detailed enough for a good description at under 10 to 15 feet at night and under 40 to 50 feet in daylight, which is average for most security cameras. Also, just as a side note, try not to mount the cameras too close to an overhang, corner wall or side obstruction. One of the cameras I mounted was too close to the gutters. It created a haze at night, due to the reflection of the infrared beams bouncing back onto the lenses. Otherwise that was the only problem I had with the install. All the included cables were long enough for my house. If you need longer runs you should be able to buy a BNC extension cable or (regular BNC cable and a BNC coupler). From what I've seen, you should be able to run at lengths up to 1600 feet for 1080p.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system at an affordable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mainly to replace the main unit of a previous Swann system as something internal went on the old one to operate the USB mouse. Worked great for 8+ years, so staying with this product was a no brainer. Ex customer service w/ Swann too a few times I inquired.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello,

      Thank you for reaching out to us and sharing your positive feedback on our It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk and more. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Your feedback is important to us.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and fine quality. Disappointed that it seems to pick up moving branches and bugs but not small critters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking at you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was very easy to install, I did have to get extra wire for two of the cameras due to the distance form the DVR box.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Thanks for your review Mackey. Swann include 60ft (18m) cables for each camera in the box which we find is long enough for most installations, but for those that need to run a longer cable distance, we also sell extension cables in 50ft, 100ft and 200ft lengths if required.

      -SD, Swann Product Management. Swann

  • Rated 5 out of 5 stars

    grat buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing that fits just what we needed for our small living room, , lightweight Got a great deal on black friday and couldnt ask for more. I would recommend this to a friend

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Thank you for taking the time to leave a review Joseluis. We're glad you're enjoying your Swann system.

      -SD, Swann Product Management Swann

  • Rated 1 out of 5 stars

    No audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No sound. Its crap. Non returnable expensive crap!

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Dear Customer. Audio is a very rare feature on DVR (coax cable based) systems and only started being introduced from mid 2022 as a result of some technology improvements. We do not advertise on this BestBuy page that this particular system includes audio, so apologies if you have purchased an incorrect system for your needs. Swann's 1080p DVR camera that does include a microphone for 1-way audio is known as model code PRO-1080MQB. You would be able to purchase 1-4 of these cameras separately if you wished to add to your existing system, and they can be plugged into any of the spare 4 Channels on your DVR. Alternatively some customers choose to purchase external microphones that plug in via the RCA input ports on the back of the DVR. The majority of Swann's NVR (network cable based) systems have included microphones on cameras for several years, but it is a new feature to DVRs (from any brand). - SD, Swann team Swann

  • Pros mentioned:
    Ease of use, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good security camera system with a quiet DVR

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Swann 4 camera security system is a good system that’s easy to setup and works well. The instructions in the Quick Start guide are well laid out and easy to understand. It comes with an ethernet cable to connect to your router, a computer mouse for to connect to the USB port, and an HDMI cable to connect to your TV or Monitor during the setup process. After setting up the DVR and your account, it then had me to download the app and add my device to my account. The app works well and has good review. The camera does a good job of detecting motion and pushing notifications to the app. When I get a notification and click on it, it opens the app and goes to live view. If I have previous notifications and click on them, it does not open and show the footage. It opens the app and go to live view, then I have go to the Playback tab in order to see that footage. Hopefully that could be changed in an app software update. There are times when it takes several seconds to view footage, because the app’s loading screen takes a while to load. I also noticed that when I go to view previous videos the video thumbnails do not have a still frame of the footage that it recorded. They all have a default thumbnail of a connectivity icon. Not seeing a video thumbnail takes extra time in trying to find that video you are looking for. The DVR is very quiet compared to other security camera DVR’s I own. The fan on those I own from other manufacturers are pretty loud. I have to put the DVR in the basement. This one is quiet and I can actually use it in our living quarters. Google, Amazon, Alexa, and Dropbox support are a a huge plus.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello CDF3,

      Thank you for reaching out to us and sharing your feedback on our Swann - Enforcer™ 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System. Your feedback in detail gives us an understanding of how your security scenario has since improved. It is great to hear from your perspective the features you found most useful and easy to use. At Swann, our goal is to make great security solutions that are easy to use and affordable. Please make use of our 24-hour support team. Your feedback is greatly appreciated.

      https://support.swann.com/s/

      Please let us know how we may further assist you,

      Thank you,
      JV
      Swann Customer Support Swann

  • Rated 4 out of 5 stars

    very very clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clear picture, The first one I brough was a night owl after 2 weeks the picture went dark, This Swann is alot better

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Bigred,

      Thank you for reaching out to us and sharing your positive feedback on our Swann - Enforcer 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System. It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk and more. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Your feedback is important to us.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 4 out of 5 stars

    My cameras...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent put these up yet, just recently got wifi to be able to use the product.. Thinking about putting it up soon

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Riss,

      Thank you for reaching out to us and sharing your feedback on our Swann - Enforcer 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System. We look forward to you getting the chance to experience our Swann products. Once your system is installed please feel free to contact our support team for further assistance if required. Swann offers 24-hour technical support over the phone and online via live chat. Swann has pioneered the category of DIY installation and is proud of the work we have done up-to-date. Your feedback is important to us and greatly appreciated.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 4 out of 5 stars

    satisfied

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product works well but is not very user friendly on understanding playback and using the other features

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome home security system!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security system is super easy setup and install with the most difficult part being running the wires. I would recommend checking YouTube as there are lots of good tips on how to install/hide wire or hire a professional to install it if you don't want to DIY it. For a HD DVR, the quality is surprisingly well and with 8 channels you can get close to the areas you want to have closer pictures of for fine detail. Once you run the wires and connect the DVR, it's really easy to setup and configure the recording schedule and setup zones to record along with the control of the lights and alarms. The Google voice integration works really quite well and makes it easy to access the system remotely. The App is intuitive and works well enough for me, but I would definitely recommend having a good internet connection for the best experience in terms of remote viewing. The night vision works well but the color is hit and miss and depends largely on the scene. I must say the flashing lights and alarms are definitely enough to startle you even if you are expecting it! The heat motion detection does generate fewer false alarms but I wouldn't go so far as to say they are completely eliminated. In all, this is a solid system and offers great expandability. There's plenty of wire for most installations of the 4 cameras and it's easy and inexpensive to get longer cables. In all I would recommend it!

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello btb2k,

      Thank you for reaching out to us and sharing your detailed feedback on our Swann - Enforcer™ 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System. Your feedback gives us a great understanding of how we have since improved your security scenario. The points made can be shared with the rest of our development teams. At Swann, we strive to create products that are effective and affordable. We hope you continue to enjoy all the great features this system has to offer.

      https://support.swann.com/s/

      Your feedback is greatly appreciated.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 1 out of 5 stars

    Not what I paid for

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get what was supposed to be in the box not what I paid for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system for what you pay. Do you research before you buy any system

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Rich,

      Thank you for reaching out to us and sharing your feedback on our Swann - Enforcer 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System. We are glad to know that you find this to be a good system but we would like to know what we can do to improve. At Swann, we strive to create products that are affordable and easy to use. We believe that there is always room for improvement and your feedback can often help us locate and address potential bugs within the software. If you have not already, please reach out to a member of our 24-hour support team. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Your feedback is important to us.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 4 out of 5 stars

    All you need is internet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so clear and the sounds are so crisp. I'm very impressed by how easy it is to use.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello,

      Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.

      https://us.swann.com/swann-security-subscription/

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to buy a camera because I live right on a corner and cars would always turn fast and hit our park cars and run away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the Line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Swann Security systems. I think I got a bad camera this time. Have to hook up another new one and see what happens.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Its an ok system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its motion system only so it is not continous. Playback video grainy not impressed or blurred. If you have enough money saved get the 4k version not this system. If you dont care about clarity then buy this system. If I didnt run all the coxial lines i would have returned it.

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Thank you for reaching out to us and sharing your feedback. We are sorry to hear about the issues you are having with Your Swann system. By default Swann's DVRs are set to record on Motion & PIR as this produces more relevant recordings and allows you to store more on the hard drive. However you also have the option to record continuously if you wish to. To do this you need to access the live view screen via a monitor connected to the DVR unit, and then click on the icon that says 'Start Manual Record'. This will override all motion recording settings and force the camera to record continuously until you ask it to stop.

      For playback image quality, I would recommend double checking the mainstream resolution settings on each camera are set to 1080p. These cameras should deliver a very sharp image quality so it seems like something else may be happening with your system or setup. Another tip would be to check all the cable connections are tight, and that the cables are fully uncoiled rather than being in a ball.

      If you have not already, we would ask that you contact our support team for further assistance. We should be able to get your issues resolved within a matter of a few minutes. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Your feedback is important to us.

      LV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good for the price but you don't see faces that well like i would like to see but I'm happy with the product

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Loli,

      Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. Based on the information provided we would recommend reaching out to a member of our support team to see how we can help you. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.

      https://us.swann.com/swann-security-subscription/

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system only issue is the app is slow. Tends to jump around. Wish the dvr had wireless option.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello twstr988,

      Thank you for reaching out to us and sharing your brief and honest feedback on our Swann - Enforcer™ 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System. We believe that there is always room for improvement. Our support team will continue to launch updates to the application in order to further improve your experience. If you have not already, please reach out to a member of our 24-hour support team and see how we can further assist. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Your feedback is important to us and can help us locate and address potential bugs within the software.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann