Customer Ratings & Reviews
- Model:
- SODVK-85680W8RL-US
- SKU:
- 6423317
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are delighted by the excellent camera quality and ease of use of this 8-channel 4K UHD security camera system. Many found installation straightforward, and the night vision capabilities received positive feedback. However, some users experienced issues with the mobile application's functionality and loading times.
This summary was generated by AI based on customer reviews.
Easy to install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Installed in just a few hours. would recommend.
I would recommend this to a friendBrand response from Swann
Posted .Hello TeddyW,
Thank you for reaching out to us and sharing your positive feedback on our Swann - Enforcer 16-Channel, 12-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. Your detailed review gives us more insight into the things we have done correctly to help further improve your sense of security. We hope you continue enjoying all the great features the system offers. If you have any questions or require further assistance, please know that we offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Camera house
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like those because it full HD camera so nice . Thank
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good although the image is not so 4K, neither does it have 2 way talk, nor sensors
I would recommend this to a friend- Pros mentioned:Image quality
Frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up is frustrating and still not able to get it to work on multiple devices through the mobile app . Great picture and audio though
I would recommend this to a friendBrand response from Swann
Posted .Hello Julyguy,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann - Enforcer 8-Channel, 4-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. Based on the information provided, we would recommend reaching out to a member of our technical support team and provide your internet upload and download speeds. This will help us troubleshoot your device. Since these cameras will operate over Wi-Fi, it is important that your camera be placed in an area where the connection is not likely to be interrupted. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
- Pros mentioned:Image quality, Motion detection, Night vision
Great system for the right person
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system isn’t for those that aren’t interested in learning or aren’t familiar with Security systems. There is some basic plug and play capabilities, but you aren’t really using a tenth of the capabilities if you are doing it that way. I have mixed feelings about this and some of that is brought on by them balancing between a professional system and a home system. The cameras have a regular BNC connector but don’t use a coax cable out of the box, so you don’t have the shielding that those offer, also you have 3 power bricks total; one for the DVR, one for two cameras, and one for four cameras. So, tucking this system away on a house on the exterior is not the easiest especially where the power and BNC connector connect to the camera that has a pretty long pigtail. Also, one of the bigger deals in my mind is you will want this DVR in a place where you want to put your monitor unless you love Internet Explorer. I mounted mine in the garage so that I could go straight outside and didn’t have wires hanging around the ceilings inside. I ended up setting up my 4k monitor in the garage to program the DVR as it is not a mobile first device (thought it has a nice mobile app and Alexa integration) Then it took me a bit to realize that Mozilla, chrome, and edge all didn’t work and I had to use Internet Explorer to connect to it from my laptop which wasn’t my most favorite moment with this. I want my security system to be available to me on any platform I am on. I especially had to make this work after I realized that you can’t configure anything from your phone; it is simply a viewing platform with a few controls but no configuration. The DVR itself is nice, it comes with a mouse but no USB for a keyboard, it has one RS485 port if you add a PTZ camera to this later as there are 8 channels but only 6 cameras in the box. Now onto the things that make this a powerful platform. Do you know how nice 4k cameras are? Grabbing that license plate was never so easy. Even if you don’t have a 4k screen to watch them on it’s more about being able to zoom in without losing details. Also, these have some very nice night vision (or whatever you want to call it). They soak in the light and provide a nice ‘daylight’ type picture in low light environments but when it is dark the IR is picture is high quality. Then you have the whole siren and lights thing if you really want to have fun with prowlers. This is where it gets in to the you need to take the time to learn the system just a little. You can customize the sirens and lights per camera, per day, per hour, and so on. So if these are for your business and you want them to go off between 10pm and 6am M-F and all day Sat and Sun that is completely possible. Your can mess with the sensitivity as well in case you are in an area that has animals and you don’t want anything and everything setting of the sirens. The customizability of this is awesome and is built for someone looking for more than a plug and play solution that does all the thinking for you which I really like. But there is a plug and play part of this… the app, it is not smart in some ways but simple to use and maybe exactly the integration some might be looking for. There is a QR code on the front of the DVR. You download the app, create an account, and scan the directions… I think there is another step or two in there but that’s basically it and you have visibility to the cameras right on your phone. Then you can attach your account to Alexa and if you have a Alexa Show like I do you can say Alexa, show me the front door or whatever you named your camera (channel 1,2, etc. by default) and it pops right up in a few seconds which is pretty awesome. So overall, I don’t know that I would recommend this to everybody (If I told my one of Aunts to get this I would be tech support for the rest of the time she owned this, but if I told my other Aunt to get this she would be extremely happy with this as she is a techie but dislikes mobile for getting anything done and has a more dedicated spot for a DVR system with monitor, and for a business a system like this is much more valuable than a plug and play system in my mind). Pros: 4k cameras supports 4k monitor IR Motion sensing/heat sensing Highly customizable Siren and lights RS485 port 2TB storage Alexa Integration Mobile App Easy to setup Cons: Mobile app cannot configure (some control) Using a laptop to connect to the web portal requires IE Multiple charging bricks
I would recommend this to a friendBrand response from Swann
Posted .Hello Benb,
Thank you for reaching out to us and sharing your feedback on our new Swann - Enforcer™ 8-Channel, 6-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Surveillance System. Your detailed feedback and breakdown of the system help us understand the things we are doing right as well as the areas that can use improvement. Due to security reasons, not all settings of the recorder can be configured remotely. We believe there is always room for improvement. Our development team will continue to review the feedback left to help address any potential bugs within the software. If ever needed, please do not hesitate to contact our Techincal Support Team. We can be reached 24/7 at 1-800-627-2799.
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great cameras...i can see 4 things now at the same time
I would recommend this to a friendBrand response from Swann
Posted .Hi Francisco. Thank you for taking the time to leave a 5-Star review.
-SD, Swann Product Management
Great qaulity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4k just as described if you have the proper 4ktv for it
I would recommend this to a friendGood product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for its price. And very durable. I recommend it.
I would recommend this to a friendBrand response from Swann
Posted .Hello Nitendo777,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Nuce Cams.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras. Nice but wish they had longer cables.
I would recommend this to a friendCctv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and adequate hard drive space. The app also works well.
I would recommend this to a friendBrand response from Swann
Posted .Hello Mark,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase of this product. It is easy to use and manage.
I would recommend this to a friendBrand response from Swann
Posted .Hello Gloria,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Awesome deal.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well my daughter loves having around her home, feeling safer at night.
I would recommend this to a friendBrand response from Swann
Posted .Hello BestBuy Customer,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Security Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system, easy to install also great price pretty fast delivery to store.
I would recommend this to a friendBrand response from Swann
Posted .Hello Lester,
Thank you for reaching out to us and sharing your positive feedback on our Swann - Enforcer 8-Channel, 6-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. We are glad to know that you are happy with your most recent purchase of our system. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk and more. With the Swann Security application, you can see and control all your devices, including wired systems, wireless and powered Wi-Fi cameras, and more on a single mobile app.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
CAMERA SYSTEM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad resolution...not clear image ...no support from supplier
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Bashar,
We are sorry to hear about your experience with our product. We do not have enough information from your review to provide you with options or solutions. There are many variables as to why your system may be malfunctioning. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings, and offer solutions for your particular application. Please also note that Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
LV-Swann Team
Good one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best security system we could get and would recommend
I would recommend this to a friendBrand response from Swann
Posted .Hello,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great product and everyone in the store was nice.
I would recommend this to a friendBrand response from Swann
Posted .Hello MJay,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
great camera system
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.heat sensing works good and like option to send files for online storage.
I would recommend this to a friendBrand response from Swann
Posted .Hello Glennb,
Thank you for reaching out to us and sharing your positive feedback on our Swann - Enforcer 8-Channel, 6-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. It is great to hear from your perspective on how we have since improved your sense of security. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
- Pros mentioned:Image quality, Night vision
Amazing security features, mediocre user interface
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is based on replacing an existing wireless 2 camera system with the Swann 4k Enforcer 6 camera security system. In the box are 6 cameras with BNC cabling for each camera, mounting hardware, power cables, 2 TB DVR, mouse, HMDI cable, Ethernet cable, security notice stickers, an app install guide. First, a disclaimer, I am a novice when it comes to installing security cameras, but know how to work a drill and ladder, so I was able to install this system in my horse barn by myself in about half a day. First I setup the DVR in the barn office, complete with a 4k monitor (not included). If you will be viewing from the monitor versus the mobile app I recommend purchasing a nice 4k monitor large enough to easily view all cameras at once, which can be any number up to a maximum of 8. Second I decided it was time to read the directions, surprisingly there isn't much documentation, so I downloaded the Swann Security on my Android. At this point you can use the app and scan the DVR QR sticker to walk you through setup. Next step was to connect the cameras. I connected all six cameras to ensure everything worked. Each camera has a 60' cable, so there was plenty of cable left to reach all of the mounting locations on my 40' x 80' building. To run power, I required a power strip for the total of 4 power cords: monitor, DVR, and 2 x power plugs for the cameras. It took me approximately 20 minutes per camera from start to finish, however this was a very easy install, with all cables ran along exposed walls and covered with a cable protector. This included running the cables from the office, through the loft and mounting to the desired location, and then another 5 minutes to fine tune the angles to get the correct viewing angle. As far as the image quality, this is superb for both home security and keeping an eye on barn security, horse safety, and general barn activities. Note, to get this level of quality, you must have a 4k monitor. The system is excellent with regards to video quality, the best I've seen, and hands down better than the 4 year old wireless system I had prior. The features include night vision, motion sensing, infrared (heat) sensing, with alarm and warning lights. I will admit, the alarm is under powered, however I'm on a large farm in the country, so it would take a serious amplifier to make these alarms loud enough to hear at the house. However if this is installed in a subdivision, there is enough volume to attract some nearby attention. The night vision is outstanding, with confirmed color at 25' and night vision clearly out to 75'. The specs have the cameras working well beyond this, however this was the limit of my field of observation due to nature of setup. The downside to this system is the interface, I found the DVR system to be intuitive, however it was a bit clunky to navigate and determine all the settings at first. Side note, I'm picky on user interfaces and ease of use. This is the second security system on the property, from different well known manufacturers, and I'm not a fan of either of their interfaces. The second downside is the mobile app, again, it works, but has limited functionality. For me, I primarily monitor while in the office where the DVR is located, so this wasn't a huge issue. Overall I give this system 4 stars, the equipment is top of the line, however the software interfaces on both the DVR and especially the mobile app were lacking for user interface, ease of use, and mobile functionality.
I would recommend this to a friendBrand response from Swann
Posted .Hello EngineerMom,
Thank you for reaching out to us with your feedback. We are glad to know that you are happy with your most recent purchase of our Swann Enforcer™ 8-Channel, 6-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Surveillance System. It is great to hear that there are many features on this system that can be used to your advantage. At Swann, we believe that great security does not have to break the bank.
We hope you continue to enjoy all the great features this system has to offer. Your detailed feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are so clear. Super easy to set up. DVR works with older cameras
I would recommend this to a friendBrand response from Swann
Posted .Hello Bree,
Thank you for reaching out to us and sharing your positive feedback on our Swann - Enforcer 8-Channel, 4-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. It is great to hear from your perspective on how we have since improved your sense of security. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them only thing is they don’t work good in the night in darker areas.
I would recommend this to a friendBrand response from Swann
Posted .Hello Vargas92,
Thank you for reaching out to us and sharing your feedback on our Swann - Enforcer 8-Channel, 4-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. Your brief and honest feedback gives us a good understanding of what areas can use some improvement. If you have not already, please inquire with a member of our support team to see how we can help. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you,
JV
Swann Customer Support