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Customer Ratings & Reviews

Your price for this item is $439.99
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The comparable value price is $549.99

Customer reviews

Rating 4.2 out of 5 stars with 597 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent camera quality and ease of use of this 8-channel 4K UHD security camera system. Many found installation straightforward, and the night vision capabilities received positive feedback. However, some users experienced issues with the mobile application's functionality and loading times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 597 reviews
  • Rated 5 out of 5 stars

    not so sure how to transfer my unit to my phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pricing was right and am impressed with how clear the cameras are

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello,

      Thank you for reaching out to us and sharing your positive feedback on our Swann - Enforcer 8-Channel, 4-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. Please know that we offer 24 hour technical support. Call in and speak with a live agent when you are in front of the device and we will help further assist you. We hope you continue to enjoy all the great features this system has to offer. Your feedback is important to us.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Secured with quality surveillance at a low price. Good buy!

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Drholland,

      Thank you for reaching out to us and sharing your feedback about your most recent experience with our Swann - Enforcer 8-Channel, 6-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Your feedback is important to us.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Cámara

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to Installed And I have a connect on the back of my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the LEDs...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the red & blue LED lights! Only issue being they should be wide angle cameras...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not for beginners.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good system. The software is very hard to use/learn if you’re not tech savvy I would recommend another system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 1 out of 5 stars

    Live view keep glitching

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is very good very sharp but whats the point of quality if you cant see full screen video moat of the time. The live view on the swaan app glitches every 2 seconds, non stop and its very annoying. I am going to return it.

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Jayvegas,

      Thank you for reaching out to us and sharing your feedback on our new Swann - Enforcer 8-Channel, 4-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. When connected to a monitor the recorder can be viewed on full screen. The camera has 3 different settings for streaming quality; low, medium, and high. If you are having problems streaming you can lower the settings and test to see if it improves. Note that lowering the stream settings does not affect the quality of the recordings. If you have very fast upload speeds you can set your camera to high, but if your upload speed is not that good then we recommend you use medium or low for the streaming setting. Please contact our support team before returning the item. We would like to make sure we have done everything possible to help further assist you. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Your honest feedback is important to us and greatly appreciated. We look forward to speaking with you in an effort to help address the current issues you are having.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Pros mentioned:
    Image quality, Night vision
    Tech Insider Network Member

    Rated 5 out of 5 stars

    No Ugly Duckling Here... This is a beauty!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgive my colorful way of describing this, but this thing is friggin’ fantastic! I’ve been enjoying, truly enjoying the Swann - Enforcer security system for a month now. I cannot believe the value of this product. I’ll give you my review next, but if you are trying to decide whether or not to buy this system - I’ll save you some time… DO IT! I could give you a hundred reasons to help you justify this purchase, and I’ll get into a little bit of that next. I’ll just say this is without hesitation the best home use security system I’ve ever used. If you get one, congrats - it’s a heck of a piece of tech that will pay itself back to you tenfold. The Swann Enforcer is an 8-Channel, 4-Camera Indoor and Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. Swann is a well-established brand that you will see on display in many well-known retail stores. The size and success of Swann as a company should give you comfort in knowing you are investing in a quality product that has the backing of a company that is going to be around for a long time. I have another security camera in-use at my home, which I also reviewed here in the Best Buy Review forums. I’ll not mention the brand, but it isn’t Swann. I wasn’t exactly impressed with that camera when I reviewed it, and I’ve become less fond of it as time has gone on. That camera was wireless, was battery operated, and required a monthly service fee to maintain a history of the videos. I’m not here to bash a different brand and model, but I will say that is one of the more disappointing products I’ve obtained through Best Buy. It barely operates any more, the battery doesn’t last, and it constantly freezes up, and I am constantly removing and having to pair it. The Swann is a complete 180 in terms of, well - everything! The Enforcer is in a completely different category, and makes the other camera I mention look like a bad joke. You might say that the other camera is the ugly duckling to this Swan(n). THIS is a great product! Okay, why do I like this so much? Video quality! I remained blown-away at the level of clarity, and detail in the video images. The video quality is on a level I’d expect to get from a GoPro or other high quality stand alone camera. And you get 4 of them included with this package, with enough inputs to add 4 more. I am able to make out faces of people in light and dark conditions. This is a major advancement in image quality, for a home use system. No service contract needed. Unlike other systems that make you sign-up with the manufacturer to keep a history of videos and images, this one works as a stand-alone security camera system. It has a 2TB hard disk built-in which maintains a lot of recorded material, even in full 4K resolution. When the drive runs out of space, the software will loop new video over the oldest on the drive. This works fine, and is similar to the way a dashcam works in your car. You can modify this behavior if you like, but for me it provides plenty of time before old video is overwritten. Quality of the hardware is outstanding! Quite literally, whether you set these up indoors or “outstanding” in the field… Bad pun, but the point is that the cameras feel very sturdy and suggest a long life before needing replacement. Swann provides you everything you need to get up and going in a short afternoon project. It can look intimidating, mostly because of the cables. But really it isn’t that hard to do, and Swann made it as simple as possible. The only hard part will be running the cables, and doing it so that they aren’t seen, or in the way, or prone to damage. You really can do it yourself, just plan ahead and maybe watch a DIY video on running cables. If you really don’t want to do the job, then I’d recommend paying someone to do it for you. The GeekSquad can help you with this type of work. The application software - I have been pleasantly surprised at the control software that comes with the Swann Enforcer system. Way too often I have found that an affordable electronics weakest link is the application software itself. A good piece of hardware can fall apart quickly if the software you interface with is subpar. Not the case here, the application is very good! I found it to be stable, intuitive, and well designed overall. A professional surveillance system look - the quality of the cameras, the LEDS that surround the camera lens, the branding, the mounting hardware, all lend to the impression that this is a serious security system and not a toy. If someone notices one of these cameras on your property, they know immediately that they’ve been spotted and are being actively monitored. Night vision - in color! This is the best night time video quality of any surveillance camera I’ve owned. I am sure that there are better ones, but you’ll pay a much higher price. In this category I haven’t seen or used anything better. Scare the bejesus out of someone! HA! It’s true, a very cool feature of the Swann system is that each camera has red and blue LEDS that can flash very brightly while at the same time emitting a very loud siren. If this doesn’t make someone turn around and run away at full-speed, I don’t know what will. It’s actually quite cool… Each camera has heat and motion sensors that can detect and alarm instantaneously. Even Tom Cruise wouldn’t be able to get his way past this system. It would be an impossible mission! The system can alert you through the wired DVR control base, or you can set it up to have you notified on your cell phone. The 2TB hard drive is a lot of space, but should you feel the need to watch your recorded video elsewhere,uploading to the cloud is not only available, but easy. The mobile application works great, and works with Alexa or Google Assistant. Expandable - the DVR has connections for 8 total cameras. I’m at 4 now, but plan on adding four more. It’s a bit addicting… I hope this convinces you to buy one. There’s not much to complain about, and I have a difficult time coming up with anything bad to say. Maybe a 2-way audio system would be nice, but really I never use this feature on my other security camera. This is a great security system, the video clarity is amazing, the build quality of the cameras is above this price point, the control software is very well designed and easy to use, and all of it is backed by a strong warranty from a company that is surely going to keep growing and innovating. If you haven’t figured it out by now, I really am a fan of this device. I’d buy one all over again. So should you!

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello EagleCroft,

      Thank you for reaching out to us and sharing your detailed feedback on our Swann - Enforcer 8-Channel, 4-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. Your detailed feedback gives us a great understanding of the things we have done correctly and how we have since improved your security scenario. At Swann, we strive to create products that are easy to use and affordable. We hope you enjoy all the great features this system has to offer. In the event, you ever require further assistance, reach out to a member of our 24-hour support team.

      https://support.swann.com/s/

      Your detailed review is greatly appreciated.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Pros mentioned:
    Image quality, Motion detection, Night vision
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Everything you need in one box

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Swann Enforcer security system features 4 cameras in 4K resolution and a 2TB hard drive for storing all those video clips. Everything you need for your home (or office) security in one box. This is a wired system meaning you’re going to have to pass the included wires through walls and through the attic etc, to get it to where you need to set up the cameras. The advantage to this over wireless cameras is there is no batteries to recharge. Running wires is definitely the hardest part but once you do that everything is pretty simple, you connect a hard drive to a monitor and you set up everything through there, set up is easy and straightforward, you’re able to adjust many things through here, including the length of the video clips, how sensitive do you want the motion detection of the cameras to be etc. There is also an app you can download to view all your video clips on the go as well as make some adjustments. The cameras themselves are waterproof, they have what Swan calls True Detect, what that is it’s a heat and motion sensing technology for more reliable alerts, these cameras also feature Night2Day, meaning you’re able to see color at night with its night vision. Everything you need to get started in this box including cables, power adapters, screws, the cameras, even a Mouse for scrolling on the options menu on a monitor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    good system but not very discriptive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    swann talks up their sytem really goood but they fail to mention that u have to download the sirens if u want it too work like they describe..Very deceptive if u ask me

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello deereman29,

      Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann - Enforcer™ 8-Channel, 6-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. The sirens on the cameras do not have to be downloaded. The sirens can be controlled using our Swann Security application or while connected directly to a monitor. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy every morning I open my apps it’s awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente equipment I wil buy it again if I have too

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Rpzp,

      Thank you for reaching out to us and sharing your feedback on our Swann - Enforcer 8-Channel, 4-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Your feedback is important to us.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 1 out of 5 stars

    Don't waste your time or money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't bother wasting your time with Swann. After 1 month I started getting horizontal lines across all channels. Not just from the connected monitor but also on the app on my iPhone. I contacted BestBuy first and they said I needed to contact Swann technical support. After getting someone on the phone and explaining the situation they asked me to provide photos of the installed cameras which I did. That was on 4/19/22 and I still haven't received a reply.

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello austinC5,

      Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann - Enforcer 16-Channel, 12-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. Based on the information provided, it is possible that one of your cameras is experiencing video loss due to the cables being damaged or improperly installed. If you have not yet received a response back from our support team, we would recommend reaching back out to a member of our support team during business hours and providing your previous case number. Once we have located your case, we can confirm with you if we have received your images and move forward with helping further assist you. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Your feedback is important to us and can help us locate and address potential bugs within the software.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Review of Enforcer cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it because husband didn’t want an alarm.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello,

      Thank you for reaching out to us and sharing your positive feedback on our Swann System. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
      https://support.swann.com/s/

      Your feedback is important to us.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Cons mentioned:
    Frame rate

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic convenience..It has none. No remote as if would stand in front of DVR using the cheap mouse(which is horrible). I want to either sit at desk, or in my bed with remote to review recording(2 monitor) system. Next, the Frame rate is horrible, a decrease over my old analog system.. For those who are new to CCTV, it might be ok, for others like myself, dont waste your time.

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Xcalibor67,

      Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann - Enforcer 8-Channel, 4-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. This recorder comes with a mouse that will be used to navigate the menus. We do not offer wireless remotes for our recorders. Your recorder can be remotely accessed and controlled using our Swann Security application. As mentioned, the frame rate, recording resolutions, and other settings can be adjusted to help suit your security scenario. If you have not already, please reach out to a member of our Technical Support Team for further assistance. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Your feedback is important to us.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    I guess I lll get my moneys worth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear resolution works as it should. It was a little expensive tho.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cameras

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t recommend it. Can’t see with the phone when away

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Santos,

      Thank you for reaching out with your question. We are sorry you are experiencing issues with your Swann product. Please note the delay can vary based on:

      1) The upload speed of your internet provider and
      2) the strength of the Wi-Fi signal to your Swann camera from your home router.

      Based on the information provided, we would recommend reaching out to a member of our technical support team to look further into your issues. For the best experience, we would recommend that both devices be connected to a high-speed network. For real-time assistance, we recommend calling our phone support hotline at your earliest convenience. Please check the numbers below.

      USA/Canada: 1800 627 2799
      Australia: 1800 788 210
      United Kingdom: 0808 168 9031

      Please let us know how we may further assist you.

      LV - Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Easy to set up and great quality recordings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to setup and operate the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest system to install. We installed our system ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dissing, high-quality in materials and resolutions

    I would recommend this to a friend