Customer Ratings & Reviews
- Model:
- SODVK-16558012RL-US
- SKU:
- 6423320
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are delighted by the excellent camera quality and ease of use of this 8-channel 4K UHD security camera system. Many found installation straightforward, and the night vision capabilities received positive feedback. However, some users experienced issues with the mobile application's functionality and loading times.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Image quality
Camera system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good system. Clear pictures. Have 5 installed so far. Works very good with Alexa.
I would recommend this to a friend - Pros mentioned:Setup ease
Good quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to connect and set up. Could see everything very clear.
I would recommend this to a friendBrand response from Swann
Posted .Hello AdenN
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
- Pros mentioned:Setup ease
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to install and connect. Makes other systems seem like toys. Would recommend to anyone who is serious about adding security.
I would recommend this to a friend - Pros mentioned:Image quality
The right cameras for the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best quality security cameras I have ever owned. Picture is clear and you can zoom in and out to see even more things.
I would recommend this to a friendBrand response from Swann
Posted .Hello Laneofkings,
Thank you for reaching out to us and sharing your feedback on our Swann - Enforcer 8-Channel, 6-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. It is great to hear from your perspective how we have since improved your sense of security. We hope you continue to enjoy all the great features this system has to offer. Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
- Pros mentioned:Image quality
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and have a great quality day/night.
I would recommend this to a friendBrand response from Swann
Posted .Hello JoseF,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
- Pros mentioned:Image quality
Excellent security system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality video from these cameras. Easy to use and setup, and I love being able to check on my home from anywhere via the app.
I would recommend this to a friend - Pros mentioned:Image quality
night vision was rad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great color but needed a non wired set took back and purchased to wireless unit. Very great video The app was hard to understand though
I would recommend this to a friend - Pros mentioned:Image quality
Swann security cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality cameras i recomendable for house security
I would recommend this to a friendBrand response from Swann
Posted .Hello Larry. Thank you for taking the time to share your positive feedback. We are glad to learn you are enjoying your Swann purchase. LV - Swann Team
- Pros mentioned:Setup ease
New camera system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system was easy to setup and worked out of the box
I would recommend this to a friendBrand response from Swann
Posted .Hello Skip,
Thank you for reaching out to us and sharing your positive feedback on our Swann System.We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
- Pros mentioned:Image quality
Security cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used other brands in the past, but nothing compares to the quality of this! I definitely recommend them!
I would recommend this to a friend Brett
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I figured out how to work the system properly I have been able to to get system to work just fine. It took several hours to accomplish this.
I would recommend this to a friendBrand response from Swann
Posted .Hello BrettC.
Thank you for reaching out to us and sharing your feedback on our Swann System. Your review gives us more insight into the things we have done correctly and tells us where there might be room for improvement. In the meantime, we suggest that you reach to our technical support department to ensure that all the settings are set up to provide you with the best possible experience and assist you if there are any other issues.
https://support.swann.com/hc/en-us
Your feedback and satisfaction is important to us.
LV - Swann Team
Good cameras with great features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give this 5 stars but there’s no audio playback unless you use a CCTV microphone or get an NVR instead of DVR of course. Also it only comes with 6 cameras and they don’t sell the same model cameras for you to add on (not even on the Swann website), you would have to get a different model.
I would recommend this to a friend- Pros mentioned:Image quality
Great item
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is great night and day crisp and clear images
I would recommend this to a friend - Pros mentioned:Image quality
Must buy / first time home buyers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product , clear video ! Night mode is a good quality ! Also the flashing lights are well worth it ! Makes it stand out !
I would recommend this to a friend - Pros mentioned:Setup ease
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great system, really easy to install and to configure.
I would recommend this to a friend Broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these cameras in 2020, and I have three out of 6 that are broken and one that keeps going blurry. I lost the first about a year after I bought them. The connectors on the camera itself keep breaking. The little pin inside the connector broke off. When the first one broke, I figured maybe I just got a bad one, but since then, two more have broken the same way.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello PJ76,
We are sorry to learn you are experiencing issues with your product. It is unusual for the camera's connectors to simply break off. There may be many variables as to why this happened. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings, and offer solutions for your particular application. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
LV-Swann Team
- Pros mentioned:Image quality
Great cameras!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras work amazing. Good quality 4K. The app is useful for when I am away from home.
I would recommend this to a friendBrand response from Swann
Posted .Hello mrobledo101,
Thank you for reaching out to us and sharing your feedback. We are glad to know that you are happy with your most recent purchase of our Swann - Enforcer™ 8-Channel, 6-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Surveillance System. It is our goal at Swann to make great security solutions easy and affordable. We hope you enjoy all the great features this system has to offer.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
- Pros mentioned:Image quality
You can't go wrong with this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent image from 4k cameras, interface design is clean and well-layed out, per-camera siren is LOUD. The system does not include a user manual. A paper insert is included directing you to the Swann website where you can download the 96page(!!) PDF manual. It is ,by far, the best manual I have ever seen for a camera system. Swann uses off-the-shelf Chinese-made boards but that is where the Chinese-terrible aspect that has plagued almost every other camera system I have delt with - ends.
I would recommend this to a friend Decent budget system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are great in daytime and clear at night in B&W the downside comes from the software to view them on mobile it is very hit or miss when it loads on android, on ios you get more features and loads more often but also find lots of bugs when using it. As far as working directly with the DVR instructions on how to use it are very slim and there are lots of camera jargon use that unless you are very familiar with camera systems you may not understand. especially when trying to review what is and is not recorded or for external viewing. The PC software to view the cameras does not exist for this exact model but working with software for other systems from the manufacture partial works. With more documentation and improved PC functionality This would become a highly recommended system.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Geekydad,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann Enforcer™ 8-Channel 4K UHD 2TB DVR Surveillance System. It has been recently been brought to our attention that there is potenail bugs within the Swann Security application. Our development team is working hard on the launch of an update to help improve your experience. We offer 24/7 technical support in the event you require further assistance with installation. All instruction manuals can be found online or shipped to your address upon reqsuest. Based on the information provided, we would recommend you speak with our support team. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
We look forward to addressing your concerns within the updates to come. Your feedback is important to us!
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
- Pros mentioned:Image quality
5 star security cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear and perfect for me. They were easy to install for me.
I would recommend this to a friendBrand response from Swann
Posted .Thank you for taking the time to leave a review Appleboy. -SD, Swann Team