Customer Ratings & Reviews
- Model:
- SWDVK-85680W4RL-US
- SKU:
- 6452854
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are delighted by the excellent camera quality and ease of use of this 8-channel 4K UHD security camera system. Many found installation straightforward, and the night vision capabilities received positive feedback. However, some users experienced issues with the mobile application's functionality and loading times.
This summary was generated by AI based on customer reviews.
Swann security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this system to replace a 5 year old system and the difference is amazing. They have made a lot if technological strides in 5 years...we were always able to view from our phone but this one alerte you when there is motion and you have the pption to tirn the alarm or light on the "intruder". Overall a great system.
I would recommend this to a friendBrand response from Swann
Posted .Hello Roderick,
Thank you for reaching out to us and sharing your positive feedback on our Swann - Enforcer 8-Channel, 4-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. We are glad to know that you have been a loyal Swann Customer for over 5 years. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk and more. Here at Swann, we believe that there is always room for improvement. We will continue to launch updates to the firmware and application to help further improve your experience. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
- Pros mentioned:Image quality
Cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras have good quality but the phone app isn’t to good.
I would recommend this to a friend Not feel like 4k and not night vision
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it and after 5 days I returned it again. It’s say 4k quality but I don’t think so . You say anything different between 4k and 2k or 1080 because it’s look same and also night vision not so great. Camera body not so strong and brake on heavy wind.I will not recommend it to my friends or family.
No, I would not recommend this to a friendBrand response from Swann
Posted .Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann Kit. The Swann Enforcer 8-Channel, 4-Camera Wired 4K UHD 2TB DVR Security Camera Surveillance System includes powerful night vision up to 130ft/40m & the ability to see color video at night up to 32ft/10m. It is very uncommon that wind caused damage to your camera's body and we would have liked to look into this further. If you need further assistance, please visit our support page.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
- Pros mentioned:Image quality
Good Cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best cameras I seen for a DIY. I install cameras for a living and these are on point.
I would recommend this to a friend System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so great. Description says 2TB DVR, but on box it came in says 1TB. Also, we purchased this product we added the BestBuy total tech to install. But to this day has not been done. First, They sent out a sales person, 2nd, they sent out a guy that did not want to do any work. This is a shame because we were so excited to get this.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Sheri,
We are sorry the hear about your experience with your Swann product. If your unit did not come with a 2TB HDD as advertised, please contact our support team for assistance. Our team will be glad to assist in correcting this for you. We recommend reaching out to Best Buy regarding your total tech install purchase. Please reach Swann's support team at the number below.
USA/Canda: 1800 627 2799
Please let us know how we may further assist you.
Thank you,
LV
Swann Customer Support
- Pros mentioned:Image quality
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and zoom. Installing was clean by Geek.
I would recommend this to a friendBrand response from Swann
Posted .Hello Vizo,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
- Pros mentioned:Image quality
Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality. The picture from the cameras are really great.
I would recommend this to a friend - Pros mentioned:Image quality
Dan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great works amazing. Tell everyone to get this product
I would recommend this to a friend Wrong one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not the one that we were looking for. We needed it to have the POE. We've returned & upgraded to the next one that has the POE feature.
I would recommend this to a friendBrand response from Swann
Posted .Hello YumE,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann - Enforcer 8-Channel, 4-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. Yes, this system will not use POE. We are glad to hear that you have purchased the correct kit. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
4K recording
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was waiting for 4 k recording, and it finally arrived. It has two Terabytes of memory, giving plenty of room for the video record before we have to delete it.
I would recommend this to a friendClear Video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video from my security system cameras is very clear. I have a Best Buy Total Tech subscription, so installation and setup for this wired system was completely covered. The technician did a great job of identifying areas around my house that needed to be covered.
I would recommend this to a friendMy Swann Enforcer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give this item too rating being it works as advertised and the spotlight when triggered is great. My previous model cameras also work with this item so I’m even more happy. They just need to make it easier to determine what other cameras compatible thus device.
I would recommend this to a friendGreat Cameras
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work great but the admin settings are difficult to navigate and the app crashes frequently.
I would recommend this to a friendBrand response from Swann
Posted .Hello Jandicarr,
Thank you for reaching out to us and sharing your feedback on our Swann - Enforcer 8-Channel, 6-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. It is our goal at Swann to make great security solutions affordable and easy to use. If you are having any issues navigating the menus please reach out to a member of our support team. Your feedback will be shared with the rest of our product development teams. Long-term our support team will continue to launch updates to the firmware and application to help further improve your experience. Your feedback is important to us and can help us locate and address potential bugs within the software.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Hire an installer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all satisfied with the cameras, I just wish they had tilt pan n zoom. Was a little difficult running all the wires
I would recommend this to a friendBrand response from Swann
Posted .Hello Farmerjeff,
Thank you for reaching out to us and sharing your brief and positive feedback on our Swann - Enforcer 8-Channel, 4-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. We are flattered to know that you are happy with your most recent purchase of our Swann System. Swann pioneered the category of Do-it-Yourself security and is proud of the work it has done to make local communities safer. We try to make installation as easy as possible but assistance may be required as mentioned. Please know our support team can be reached 24 hours a day. Your feedback is greatly appreciated.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the beginning thye will work great, but they do not hold up. After 1 year, 2 of the cameras completely lost version and I can't turn the security red and blue lights on anymore, not even the siren. I called tech support, nothing they can do to help. Mind you I have purchased the extended warranty as well. So don't waste you time or money on this.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Nash,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann - Enforcer 8-Channel, 6-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. Based on the information provided it is possible that the cameras were used outside of the recommended operating temperature. Although IP66 weatherproof, the outside of the camera is still subject to frost, ice, and dew when out in the open air. We recommend you install under some sheltered location where possible but if this is not suitable for your location simply aiming the camera to look a little downward can stop moisture from settling on the camera lens. Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. Outside of this timeframe, we are unable to process a replacement free of charge. If you have not already, please reach out to a member of our Customer Support Team and see how we can further assist. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us and can help us locate and address potential bugs within the software.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
as
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this. The resolution is more than enough though you can buy higher (but higher typically exceeds network capacity if you are viewing it remotely and reduces the total hours of video that can be stored).
I would recommend this to a friendNot happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really happy with the item, we found a better option
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello BHernandez,
Thank you for reaching out to us and sharing your feedback on our Swann - Enforcer 8-Channel, 6-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Security Camera Surveillance System. We would like to know more about your experience and how we could have improved. We believe that there is always room for improvement. Our support team will continue to launch updates to the application in order to further improve your experience. We are sorry to hear that you have since returned our Swann System. Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these product, easy to install, i had no idea how to install them but I followed the instructions and I was able to get them all.
I would recommend this to a friendBrand response from Swann
Posted .Hello Bikabe,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk, and more. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera but the app sucks good be better and simpler to use
I would recommend this to a friendBrand response from Swann
Posted .Hello Drizzo,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We are glad to know that you are happy with your most recent purchase of our Swann System. Here at Swann, we believe that there is always room for improvement. We will continue to launch updates to the firmware and application to help further improve your experience. If you have any feedback or things you feel could make your experience better, please let us know. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Not too shabby
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wished they could've used a bettr way for whdn your typing in your PW Its not too friendly user
I would recommend this to a friend