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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.9 out of 5 stars with 11001 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers regard the Switch – OLED Model w/Joy-Con highly for its great screen size, wonderful OLED display, and convenient portability. Battery life and graphics are also appreciated, along with the improved kickstand and amazing image quality. Some customers have concerns about Joy-Con issues and desire more storage. Lag and dock issues were also mentioned by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 526 Showing 10,501-10,520 of 11,001 reviews
  • Cons mentioned:
    Joy-con

    Rated 1 out of 5 stars

    Trash Joycons=Handheld Unplayable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to buy this but I can only play in docked mode because the joycons constantly disconnect. I’ll be returning this, selling all my games, and switching gaming systems entirely. Extremely disappointed that this $376 (after tax) console is defective and there isn’t a stock to exchange it. Absolute trash. What a let down. I wish I’d never gotten rid of my switch lite.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea to buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely enjoying the switch. Its a good investment when you’re trying to keep off from constantly being on your phone browsing and shopping. And its so much fun!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controllers need improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a purchase that my kid wanted. Seems to work fine. Only issue I saw was the controllers are a bit loose, and loose the connection when wireless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Packs a punch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system to be either on the “go”, or connect with your TV for a larger screen with the HDMI cables and enjoy from the comfort of your room. A “W” for nintendo.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 4 out of 5 stars

    Great Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, but unfortunately, doesn't improve much else on the console.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend for adukts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games are too old recommend for younger children not for an adult

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be a 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first everything was great. It is already in for repairs. Wont charge or power on. Did not even have it a month!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with first switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first switch so i really can't compare it to anything. Performs great. Bought a neo grip to make it more comfortable to play as a hand held

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OG NINTENDO GAMES SAY NO MORE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the OG NES and SNES games for my mom. She cried and we have been crying playing Mario 3 and Mario Kart 8 since Christmas jon stop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed Best Buy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rating isn't for the Nintendo Switch OLED but more for Best Buy. If the device wasn't so hard to find, I would have returned it back to them. I paid for a "new" Nintendo Switch OLED (full price) but it was clearly used. The screen did not have any protection on it when I opened the box which I thought was weird but thought maybe thats how Nintendo sends them out. The screen had TONS, and I mean TONS of water marks or dried up spit marks that you often see on screens or monitors after years of use without cleaning. It was disgusting but again, its so hard to get and find I sucked it up and did the best I could to clean it. I planned on getting a screen protector and case but after buying a USED Nintendo Switch OLED at full price, I may as well just enjoy it (since someone else already did).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun system.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool little system. The ability to play classics on the new system is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sonic Superstar game code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad item. Doesn't want to work on my Egyptian connection. Plus I purchased 3 games took the code for 2 and they forget to add the 3rd and I left the country back to Egypt

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game availability. Love the versatility of handheld and TV gaming. The joycons are a bit small. Recommend purchasing a gaming controller.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but expensive for no real improvement over the original.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit delicate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave three stars because you will need a protection plan. Less than one month later and the controller has a piece gone bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift for the kids. I love that they can play with cousins across the country. It will be good quality family time...

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Switch buying experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor service and floor person and cashier. Didn’t receive any positive experience during this purchase. No discount was offered. Too expensive product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish had more war games but overall good ..oled screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent game my kids love it and I do to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im sure its great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought one before, but someone is Florida stole my info and bought this. Im sure it was a good Christmas present for someone.

    I would recommend this to a friend