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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.9 out of 5 stars with 13845 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the Switch – OLED Model w/Joy-Con's screen size and OLED display, finding the enhanced visuals wonderful. The device's portability and overall performance also receive positive feedback, delivering a fun and flexible gaming experience. Some customers have concerns about the Joy-Cons, price, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 672 Showing 13,421-13,440 of 13,842 reviews
  • Rated 2 out of 5 stars

    Poor durability on the switch stand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The port within the stand broke almost two weeks in. And I don’t even take it out that much. I connect it straight to the tv. Not happy about that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it is bad build quality, a used unit sold as new, or something else, but after only using it a couple of times, the screen has developed what appears to be very obvious looking air bubbles behind the glass that is very distracting. I couldn't seem to cure it so back to Best Buy it goes. Maybe I'll try again once it becomes standard stock at retailers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nintendo trash

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. keeps freezing. game quality and selection is also trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nintendo switch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered for my child . My ordered never made it to FEDEX before getting stolen by the person that’s supposedly suppose to package it and ship . Either way it’s all Best Buy fault . And they have yet given me my refund . It’s been two weeks . Garbage company

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice piece

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Love the design. We have a regular Nitendo switch and decided to get the Oled model. It’s smart and my kids love to play together.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 1 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good oiled screen and itttttttttt looks goods

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    Nintendo FIX YOUR DETACHABLE STICKS OR DUMP JOYCON

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture.. but not even a month and the left trigger does not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being that someone purchased this with my credit card info and no one confirmed it bothered me and I can’t really rate it well. I’m sure it’s a fun system.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    yeah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works only complaint I have is not getting the color you actually want

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly Designed Product (Remote)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly poor design of remote allows 6-year old child to improperly connect remote to Joy-Con grip, making it impossible to remove the grip — even after reviewing and trying all available help procedures. Have us wondering whether design flaw is purposeful to get folks to buy replacement? I would expect a company with the engineering know-how of Nintendo to be able to develop a smarter design.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a very small upgrade from the non oled version of the switch. ended up returning it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service and fed me lies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this switch and it never arrived. I contacted 2 agents and they both agreed that a refund will be given to me. They reached out again a couple weeks later and told me that no refund will be given to me despite me not receiving this product. Terrible customer service from Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It was ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product was ready on time and the customer service was okay

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Oled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. No problems. Joy con controllers can be switched which is great! Not everyone likes white

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great console but started to drift.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console the only bad thing is the left controller started to drift already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun gaming system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the switch and the games that are offered. Only complaint is how har it is to get the games out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Joycon bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the switch but the joycon just slides out and does not lock into place after only 1 month and mostly used on tv with pro controller

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Identity Theft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My information was stolen and used to make this purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    IDENTITY THEFT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My information was stolen and used to make this purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nintendo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better a soccer ball, children are constantly in games (

    No, I would not recommend this to a friend