Customer Ratings & Reviews

Great console but doesnt feel like a massive leap forward from the switch 1.

What can I say other thing it basically the same as the switch one just a fee hardware upgrade

It’s underpowered. Not as powered as it should be.

Well made game console, but it's not the best when it comes to value for money. As a hand held console it's still a good product.

Arrived either the box tape half opened, wasn’t happy about it

It’s really cool but huge if you’re just playing handheld.

I love my switch 2 but wouldn't recommend one to people who aren't a super huge Nintendo fan since the game prices and remote bricking of systems is not okay

Worth it for gift and fun to play with friends or family

So far i have no issues with it. Still prefer the NS Oled though.

I ordered a Nintendo Switch 2 to be delivered. The first delivery attempt failed to deliver. I called asking for it to be changed to store pickup and was giving a day to pickup up a replacement in store. The next day, a very light package that clearly did not contain a gaming system was delivered without my signature. It contained a dirty rag and a small car part. I called immediately to customer service and said I can just get the store pickup the next day. The next day, the store pickup was cancelled by the "backdoor financial customer service" team (as the customer service people called them) hours before I was going to pick it up. When I called customer service, they said I requested this cancellation, which I did not. I was told they can put in a request for a refund but the "back team" has to process the request in 48-72 hours. Two days later, I got a email from customer service saying I would get a refund but must send in the item. I sent the item to Best Buy warehouse. Customer service sent an email saying they would process they would check the item within 7-10 business days and process a refund 7-10 business days after that which I would receive in my bank 7-10 business days after that. 10 days later, I received the item back with no notification. I emailed back to customer service saying I never got a refund and explained i never got an item to begin with (getting no response). I called customer service, and the representative said he could put in a request for a refund and the "financial team" will process this in 48-72 hours. I said we already tried this and asked for a manager. I was directed to Geek squad, and the "manager" said it was my first request for a refund, which is untrue. She said the refund will be responded to by the "financial team" in 48-72 hours. It has been 3 full business days, and customer service has yet to respond to the request. It's now been exactly a month since I placed my order, and I have neither been given a Switch 2 or a refund. The system for customer service is poorly designed, and the customer service team constantly misread, doesn't comply with, or straight up ignores request

Unless you're a big fan of Mario Kart, wait for more games. The launch games are light and there's no big game like a 3d mario or Zelda just $10 upgrades for the old games.

Christmas gift. Keep getting emails asking for review for chance to win $400. Cant win if i dont play

Console built well. The dock not so much. Its cheap flimsy plastic.

Love Nintendo products since the 80s but this Switch 2 to me is almost just like the regular Switch.

Maybe they've improved some things, but image quality isn't one of them. It's not worth upgrading from the OLED Switch to the Switch 2, unless you want the exclusive games.

Switch 2 is a great machine. Basically a Switch pro.

Its a good upgrade from normal switch and alot faster! Great system!

this item is intended for a Christmas gift. it was bought at the request of the recipient. I am sure it is going to be perfect as Nintendo is a quality brand.

The switch works great in single player and co-op but if you play local 4 player games like mario kart world be prepared for alot of lag. The switch one is better than the switch 2 for 4 player games. The material used to make the docking station is weak as well. Dont put much pressure against it or you’ll break it. Not as fragile as eggs but it is compared to other gaming consoles.

Code for Mario kart world isn’t in the box what should I do