Customer Ratings & Reviews

It gets a little buggy sometimes, the Switch doc doesn't want connect to the the TV and freezes

Nice Console, bad game selection had to return for that reason.

Good scratches very easily and screen configurations did not feel very good. Returned it

I’ve been thinking of purchasing a Nintendo Switch 2 (mostly for our grandkids) since they came out. This past week I noticed that they were available for same day pickup at the Best Buy at which I normally shop. It was my intention to add it to my home theater system which was just purchased from and installed by Best Buy in July and has an old Nintendo Wii connected. While configuring the Switch 2, I was unable to get any picture on the TV. Since I felt the problem was more than likely an issue with the home theater system, I called the Best Buy Geek Squad to arrange for a service call to troubleshoot the problem. I was fully expecting and willing to pay for that service call. I was told that they would not make a service call that I had to make a reservation to take the Switch into the store for trouble shooting. I told them that in order to troubleshoot the issue I would need to bring in my entire home theater system and TV. After that very frustrating conversation I decided to do my own troubleshooting. Nintendo’s support site suggested changing HDMI cables and a different TV. I tried using two different ports in the home theater, three different HDMI cables, and connecting directly to two different TVs. Since none of these configurations produced any TV video, I am now convinced that the issue is with the Switch itself. I have returned the unit to the store. Due to Best Buy’s unwillingness to troubleshoot the issue I will not be purchasing another unit from Best Buy. Post Review Update: When I returned the Switch I spoke to a manager and I was told that if I visited the Geek Squad desk at the store they could have scheduled a home service call to troubleshoot my problem.

The game did not come with the Mario kart download and I did not hear back from customer service after calling and emailing. Think better to buy directly from Nintendo

Mario kart world just aint it man. So many baffling issues.

For it being 2025, i definitely did expect more! The handheld graphics aren't the greatest. For the price point and time period were in i expected a lot more. Feel like this is a 2020 release and not a 2025 product.

The Nintendo Switch 2 might be a technical leap forward, but it’s shackled by one of the most anti-consumer EULAs in modern gaming. If you believe in the simple idea that you should own what you pay for, this isn’t just disappointing—it’s offensive. Nintendo wants all the benefits of you buying the hardware, while retaining all the control as if you hadn’t. For a company that built its legacy on giving players joy, it’s deeply ironic that this console feels more like a lease than a celebration of gaming freedom. Rating: 4/10 – Buy at your own legal risk.

Epic system epic time i like video game video game is good

Good upgrade. Coming from an oled switch tho the screen could be better

I definitely recommend if you getting the new switch

Actually had a system for preorders unlike retailers

Need to have the YouTube app other that it’s a good game system

It’s a nice upgrade from the Nintendo Switch, but the extra fees for upgraded games to be as how they should have been is ridiculous

Innovative, but lacks games to go along with it, with most of the premier titles being a bore after a couple of hours.

I bought it for a Christmas gift so I have not given it yet. That is all I can say about the game itself.

It’s good but gets old quick kids played when first got it a week later not interested

It is bigger and faster than Switch1, but it's playing catch-up to PS4 technology, and limited game library. Kids prefer to play their ps5 pro and havent touched switch2

Not worth getting at the moment needs improvement to battery life too

Email&app said ready to pick up, went to store with so much excitement , but the item wasn’t ready. Nothing wrong with the console tho, the image quality improvement is amazing