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Customer Ratings & Reviews

Your price for this item is $599.00

Customer reviews

Rating 4.8 out of 5 stars with 5856 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 5,856 reviews
  • Rated 1 out of 5 stars

    Ridiculous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it a month ago and the joy cons have suddenly stopped working. I have reset it MULTIPLE times and they still aren’t working. Did a factory reset to hopefully “reset” whatever happened and now I cant find even get my switch to work because controllers won’t connect. Horrible software. Should not be happening with how expensive this is.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I never would have purchased this. I played it twice and when I went to play it today it won’t even come on!!!!! I’m beyond angry!!! This cost a lot of money to just not work and I just purchased it in October for my birthday!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CA cancer warning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed to find out that this product comes with the CA cancer warning. It was returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nintendo switch 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this item the day before Christmas,it was suppose to ship to store for me to pickup.It has not arrived yet.My package is late.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a fan of nintendos practices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i hate nintendo but i bought it for my girlfriend and we still had to jump through like a million hoops to make it work just cuz she didnt bring her switch with her on vacation lmao. best buy didnt do anything wrong, purely an issue with the product and i wanted to drag the rating down if i gotta spend 700 dollars and i cant easily game on the thing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced with not many games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its early but i wish they had more games to play. So far only thing decent is mart kart.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cut the Price Nintendo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the Switch 2 is insane and I wouldn't recommend only if there is a price cut.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    QC Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came broken, I guess there is no QC for $500 expensive electronics. It has been an absolute nightmare to get this replaced by Bestbuy and I still don't have a resolution. Don't waste your time and money. Just get a PC or steamdeck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst gaming systems out there. So many bugs and glitches that doesn’t allow you to play a game all the way through. Exchanged it once thinking I got a defective device. Nope the 2nd one sucked just as bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A mistake

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price tag was hard to justify $500 for a console and in the state of Massachusetts where there’s a huge technology task. It was about $581, along with the $50 a year insurance plan. Truthfully, I am happy that I returned it, and got my money back. Better off, putting it in nursing school

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen credit card and product given to thief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fraudulently bought with my credit card information and given to the thief no questions asked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The order never arrived

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The order never arrived, and they reported that I wasn't home on the first day of delivery, which is a lie. I was, and they never arrived. I waited a week and went to the store. The only solution they gave me was to call and cancel the order. There was no compensation or attempt to remedy the error.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not That Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. They are still at least two systems behind on graphics and the games are just no fun to play. There is also a severe lack of games at launch with tells me this is just a re-hash of the old system with a new processor. The controls are so frustrating. I’d pass.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nintendo stolen and noone is here to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible people no one cares to help my Nintendo wasn’t delivered to me it was left in a lobby and disappeared and Best Buy claims they can’t help I’m so angry this people just basically kept my 544 dollars and I have no Nintendo from them WHAT A FREAKING SHAME

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stolen prior to delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We pre-ordered Nintendo Switch 2 and it was stolen prior to delivery yet marked “delivered”. Best buy refused to refund our payment. We ordered another one from Target and it arrived. If you buy it, get it from somewhere else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pre order never delivered then canceled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We preordered to have Switch 2 bundle shipped to our home. It never arrived. Fed Ex says Best Buy never delivered product for shipping. We try to get one to pick up at store. On date of delivery at store our order is canceled and we are given no way to keep order open or be put on any kind of waitlist.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The console was DOA

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can I say? Nintendo QC failed; it won't power on, and you can see many of the same stories online if you Google search.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    $600 paper weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console didn’t work and because I opened it after the 14 day return period I have to pay extra for them to send a form and exchange it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    got a bad one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am returning it will not charge luckily i got the warranty

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great product, not so vreat help.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but was told to go up front to purchase the switch 2 cause it was a hassle to open the case.

    I would recommend this to a friend