Customer Ratings & Reviews

It was way over priced. It was cheaper to buy the console and game separately. I ended up returning and doing exactly that.

Maybe they've improved some things, but image quality isn't one of them. It's not worth upgrading from the OLED Switch to the Switch 2, unless you want the exclusive games.

I definitely recommend if you getting the new switch

For it being 2025, i definitely did expect more! The handheld graphics aren't the greatest. For the price point and time period were in i expected a lot more. Feel like this is a 2020 release and not a 2025 product.

I’ve been thinking of purchasing a Nintendo Switch 2 (mostly for our grandkids) since they came out. This past week I noticed that they were available for same day pickup at the Best Buy at which I normally shop. It was my intention to add it to my home theater system which was just purchased from and installed by Best Buy in July and has an old Nintendo Wii connected. While configuring the Switch 2, I was unable to get any picture on the TV. Since I felt the problem was more than likely an issue with the home theater system, I called the Best Buy Geek Squad to arrange for a service call to troubleshoot the problem. I was fully expecting and willing to pay for that service call. I was told that they would not make a service call that I had to make a reservation to take the Switch into the store for trouble shooting. I told them that in order to troubleshoot the issue I would need to bring in my entire home theater system and TV. After that very frustrating conversation I decided to do my own troubleshooting. Nintendo’s support site suggested changing HDMI cables and a different TV. I tried using two different ports in the home theater, three different HDMI cables, and connecting directly to two different TVs. Since none of these configurations produced any TV video, I am now convinced that the issue is with the Switch itself. I have returned the unit to the store. Due to Best Buy’s unwillingness to troubleshoot the issue I will not be purchasing another unit from Best Buy. Post Review Update: When I returned the Switch I spoke to a manager and I was told that if I visited the Geek Squad desk at the store they could have scheduled a home service call to troubleshoot my problem.

Like it just wish you could download apps like the original switch.

The game did not come with the Mario kart download and I did not hear back from customer service after calling and emailing. Think better to buy directly from Nintendo

Actually had a system for preorders unlike retailers

Love Nintendo products since the 80s but this Switch 2 to me is almost just like the regular Switch.

It gets a little buggy sometimes, the Switch doc doesn't want connect to the the TV and freezes

Nice Console, bad game selection had to return for that reason.

Good scratches very easily and screen configurations did not feel very good. Returned it

Code for Mario kart world isn’t in the box what should I do

Need to have the YouTube app other that it’s a good game system

Email&app said ready to pick up, went to store with so much excitement , but the item wasn’t ready. Nothing wrong with the console tho, the image quality improvement is amazing

I bought it for a Christmas gift so I have not given it yet. That is all I can say about the game itself.

The screen scratches way too easily. It is overpriced for what it is.

Not worth getting at the moment needs improvement to battery life too

It’s good but gets old quick kids played when first got it a week later not interested

System would be awesome if not forcing digital, “game key cards” nothing more than scam of illusion of physical media. Once servers for switch 2 are down like they did for Wii U/3ds/etc. you basically bought flimsy paperweight. Really disappointed I bought a switch 2 now. Key cards, no oled on release, more expensive, just to name a few. If want to play switch 2 exclusives or future Nintendo exclusives your locked in. Really debating to stop my future Nintendo purchases and just stick to pc/xbox/ps5/etc, more than enough games there and Nintendo exclusives never released to other platforms is a very small percentage