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Customer reviews

Rating 4.8 out of 5 stars with 5603 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 5,603 reviews
  • Rated 4 out of 5 stars

    Great start for the next switch.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it so far. Wish they had a few more games and Netflix. I’m sure Netflix and the switch 2 games will come.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchase Bundle Switch 2 + Mario Kart Game

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived incomplete and I have been complaining for several days without receiving a solution. Purchase Bundle Switch 2 + Mario Kart Game, and they only sent me the Switch 2 console. It was a gift for my son, and I couldn't give it to him in its entirety for him to enjoy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Switch 2 review

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switch 2 is cool. Needs some games and price of console is a bit high.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Customer Service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting in line was worth it. Customer service good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Switch Things Up!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Admittedly the Switch 2's release is a little underwhelming compared to the original Switch's. Hopefully in time the games will make this console a must-buy like Breath of the Wild did for the original Switch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn’t last long. Other than that it’s fun

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So much Hype. Nintendo does not deliver. Sadly.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok.... Considering the OLED switch 1 has a better display... Better battery life... a broader game catalog... Also, why does Nintendo keep bothering with plastic cartridges? Sold In a plastic booklet, wrapped in plastic cellophane. So much plastic!! It's the era of REDUCE REUSE REPURPOSE AND RECYCLE. on that note. The joy cons feel flimsy and cheap. The display is subpar. The price is way too high.... Games are expensive too. Not very happy with this purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Switch 2 joycons couldnt reconnect

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the console only since best buy did a good job on delivering the switch on time. I got it the day it was released. Right now my switch is unusable i honestly dont know what happened it just randomly turned off while i was playing it and when it turned back on i couldn't get the joycons to reconnect. No matter what i tried they wont coknect i tried everything. I ultimately factory reset it but still nothing. I dont know how to fix.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong system was sent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give the item one star, because the Switch 2 with Mario Kart was not the item that was sent to me. I was sent the basic Switch 2 system, but was still charged the same price as the Mario Kart edition. I also had to spend extra for the Mario Kart game through the Nintendo store, due to the circumstances I was in I was unable to send the console back or wait even more days for one to come. The roadies had already sent part of my order to another address so I did not trust it after this experience.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No used it yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the game but I have not open my box the game I wanted it for a long time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst company ever !!!!! GO TO AMAZON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This company is the worse conpany on earth they shipped out my console i recieved 5 different shippments from 5 different shippers my sons console was stolen reps tried to send me iut 1 got delayed to the 23rd chose to lick up at stock jus canceled on me i recommend nobody do buissness here amazon is more legit so much for the customers always right

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cool product, best buy sucks at shipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not arrive on release day. Fine product otherwise but best buy us behind the competition on shipping stuff

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t turn on. I paid five hundred dollars for a broken ahh switch..?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The next gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Evolution of Play: A Review of the Nintendo Switch 2 The original Nintendo Switch revolutionized gaming by truly putting the "home console" in our hands. Seven years later, the question on everyone's mind is: Can lightning strike twice? With the Nintendo Switch 2, Nintendo doesn't just aim for lightning—they've brought a whole storm, refining a winning formula into a next-generation powerhouse that honors its legacy while boldly leaping forward. First Impressions: A Sleek, Familiar, yet Premium Feel Unboxing the Switch 2 feels like meeting an old friend who just got back from the gym. The console itself sports a similar, iconic silhouette but now features a slimmer bezel around the screen, allowing for a full 8-inch OLED display that is breathtakingly vibrant. The new Joy-Cons attach with a more satisfying, solid click, addressing a minor but common concern from the first generation. The overall build quality feels more premium, signaling that this is a significant upgrade, not just a minor refresh. Performance: Where the Real Magic Happens This is the heart of the upgrade, and it does not disappoint. While Nintendo keeps official specs close to its chest, the leap in performance is immediately apparent. Visual Fidelity: Games like The Legend of Zelda: Tears of the Kingdom, when played via backward compatibility, run at a rock-solid 60 frames per second in full 1080p handheld mode. Docked, the console confidently outputs stunning 4K resolution using NVIDIA's DLSS technology. This means games are not only sharper but also richer, with more detailed textures, better lighting, and draw distances that make open worlds feel truly limitless. Load Times: Say goodbye to lengthy loading screens. Fast-traveling in massive games is nearly instantaneous, keeping you immersed in the experience. Gameplay: Refined and Expanded The new Joy-Cons feature improved analog sticks with Hall Effect sensors, virtually eliminating the dreaded "Joy-Con drift." Haptic feedback is more nuanced, allowing you to feel the difference between walking on grass, sand, or cobblestones. The console also introduces new, innovative gameplay features that developers are already leveraging, promising unique experiences we can't yet imagine. The Library: The Best of Both Worlds The Switch 2 launches with the ultimate advantage: an incredible library from day one. Full backward compatibility with both physical and digital Switch 1 games means your entire collection gets an instant, free upgrade. Playing Super Mario Odyssey or Animal Crossing: New Horizons with enhanced performance feels like rediscovering them all over again. Coupled with launch titles like a stunning new 3D Mario game and a teaser for the next Monster Hunter running flawlessly, the message is clear: the Switch 2 is the definitive place to play, both past and future. The Verdict: A Must-Own for Everyone The Nintendo Switch 2 is a masterclass in iterative design. It understands what made its predecessor a cultural phenomenon and focuses its upgrades precisely where they matter most: performance, display quality, and build refinement. It doesn't abandon the playful, accessible soul of the Switch; it elevates it. Final Score: 9.5/10 Pros: Massive generational leap in power and visual fidelity, beautiful new OLED screen, full backward compatibility, improved Joy-Cons, innovative new features. Cons: Battery life, while decent, can be shorter when pushing maximum performance in handheld mode. The premium feel comes with a slightly higher price point. Whether you're a lifelong Nintendo fan or someone who missed the first Switch, the Switch 2 is an essential purchase. It’s a confident, polished, and incredibly fun console that secures Nintendo's place at the forefront of creative and accessible gaming for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Perfect Gaming Companion - 5 Stars

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the Nintendo Switch and it's exceeded all my expectations! The versatility of being able to play on my TV and then seamlessly take it on the go is absolutely game-changing. Whether I'm relaxing at home or traveling, my games come with me. The game library is fantastic - from classics like Mario and Zelda to indie gems, there's something for everyone. The Joy-Con controllers are cleverly designed and make multiplayer incredibly easy. I love that I can just hand one to a friend and instantly start playing together. The battery life is solid for portable play, and the screen is bright and vibrant. Setup was incredibly straightforward - I was playing within minutes of opening the box. The build quality feels premium and durable enough for daily use. What really stands out is how the Switch fits into my lifestyle. Quick gaming sessions during lunch breaks, epic adventures on weekend trips, or family game nights on the big screen - it handles everything beautifully. It's brought back the pure joy of gaming for me. If you're considering a Switch, don't hesitate. It's worth every penny and has become my go-to entertainment device. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a amazing console!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is amazing, think of as a super gameboy advance or a super advanced Nintendo DS, with a single screen. It is a 1080p screen with alot of brightness and you can push upscaled 4k 60 fps on the tv 4k screen. Looks amazing. There is even settings where you can turn on dlss, which is a upscaler to help make graphics look more realistic colorful and clear, 120hz, mode for faster fps, low latency mode for even faster respond speeds, rgb range, and hdr for more colors. To make the console run at max settings. Pros Screen: 1080p lcd screen but it's still pretty good for gaming. Sound: It's good and has base but it could be louder. Battery: depending how how long you play it lasts 3 hours, mine lasts about a day but thats with breaks after 45 min. Maybe i got a good one. Connection: it connects real quick and stays. Build: really good build! Cooling: cooling functions work perfectly. Memory storage: comes with 250gb of storage bht it can read up to 2 tb micro sd, i Recommend a sd card called (Next) 1 tb express, you get from best buy made specificly for the switch 2, 1 tb which can read speeds from 600 to 800mps, there is no 2 tb version yet as in this review, but 1 tb does fit, does work perfectly after the console will as you to forge it. It works. Summery: The switch 2 is no oled as this review, but it is a really good console that can play its older games, upscale them to higher resolutions with more colors and the console has a nice build to last longer when gaming. Aside of the sound, and battery being ok, which is expected the power of the console and screen being lcd 1080p draining the battery more, when phones have 4k oled. When docked it runs like a true console on tv. So with that said it's amazing console and i give it a 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nintendo Switch 2 is really good and lives up to the hype. The performance feels smooth, games look great, and everything runs faster and more responsive than before. I love how easy it is to switch between handheld and docked mode, and the overall design feels more refined and comfortable. Battery life is solid, and loading times are noticeably improved. It’s a great upgrade and definitely worth it for both longtime Nintendo fans and new players.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nintendo fan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsurprisingly I really love the Switch 2. Everything feels premium about it. Only time will tell on joy con and whether drift comes back to haunt us so far so good. I did notice problems while the unit was docked with it running hot. I haven't noticed it for a while now. I used to pull the Switch off the dock then the fan would run and clear the heat out in a good 20-30 seconds. Clearly a problem that could be fixed in a firmware update. I think there's was an update around the LAN but I'm not sure about the details. Playing Switch 1 titles is enjoyable. It runs Zelda breath of the wild and tears aof the kingdom like a hot knife through butter. This system seems very capable especially in the right hands. My biggest pet peeve is the joycons wanting to go to mouse controls. You can easily attach the joycons to the holder to avoid this. Mario kart world is a fun title. I think they might've been able to charge the same amount for just the music. The game itself is kinda awkward. I think with the world focus they missed the mail and didn't think enough of the game. The world is ok. It's a bit empty and free roam is single player unless you include online. I enjoy the balance the game offers. I do miss doing 3 lap races instead of doing intermission tracks to travel to the new track. I think knock out is a good format but I wish knockout would do random tours where you would take a random route to your destination. For the other racing modes I wish intermissions were optional. I can't say I miss Mario kart 8 deluxe but it has the tried and true formula. I didn't like the additional tracks added on with a large number coming from Mario kart tour. Right now the biggest problem facing the Nintendo Switch 2 is the lack of games. Someone asked me what I recommend and I had nothing. Many titles I play are on Switch 1 and Switch 2 plays those games beautifully. But at this point in time it's almost just a premium Switch and the games run for it the way they should've run on Switch 1 to begin with. So I think I'll rate this 4/5 since it's kinda like an assignment that was turned in late. I appreciate some of the polish here. One last comment. I understand that the screen is technically not HDR because it doesn't meet the specifications for it. This is a technicality and I found it more upsetting on paper than in person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Fun and Powerful Upgrade

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really enjoying the Nintendo Switch 2. It’s sleek, responsive, and truly brings the joy of handheld and docked gaming together beautifully. The performance is excellent. Games load swiftly, visuals are crisp, and the system handles multitasking and large titles effortlessly. Whether navigating menus or jumping into fast-paced gameplay, the experience feels smooth and polished. Storage capacity is decent out of the box, but pure digital gamers will want to add a micro-SD card sooner rather than later. Given the high console price, I’d prefer a bit more built-in flexibility, but I appreciate that expanding storage is straightforward when needed. Controllers feel solid and responsive so far. I’m keeping an eye on potential stick drift, but at this stage, everything is working great, and the ergonomics are comfortable for extended play sessions. Joy-Con fit is a mixed bag. Compared to the OLED model, the Joy-Con 2 feel noticeably larger and more rounded. That’s totally expected given the bigger 7.9-inch screen and chunkier chassis. For my hands, it’s a bit more to grip, but not uncomfortable, in fact, the size contributes to a more substantial, premium feel. It’s a fair trade-off. Extra breadth adds heft, but also makes the controls feel more solid and intentional. Mario Kart World is where my main frustrations lie. The game leans heavily on “intermission” tracks. Long, straight cross-country connections that feel more like filler than fun. They break the flow of actual racing, replacing the classic three-lap circuits that made the series iconic. Before a recent patch, “Random” votes in online mode reliably brought back traditional multi-lap races. Now, “Random” often selects these intermission tracks instead, making three-lap races rare unless you play via friend-only or custom lobbies. Community feedback has been loud: many players find three-lap tracks more engaging and better designed, while intermissions feel generic and repetitive. It seems Nintendo is prioritizing the open-world structure, even if it comes at the expense of player choice and the classic race experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo Switch 2 Mario Kart Bundle – Amazing Cons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nintendo Switch 2 with the Mario Kart bundle is absolutely amazing. This console works great for gaming on the go or on the big screen. The Nintendo Switch 2 is easy to set up, fast to install, and the Mario Kart bundle makes it even more fun right out of the box. Graphics are sharp, gameplay is smooth, and the performance is a big step up. The controllers feel solid, battery life is strong, and it’s easy to use for players of all ages. Hard work clearly went into the design—it feels premium and reliable. The Nintendo Switch 2 Mario Kart bundle is perfect for families, friends, and anyone who loves amazing gaming. Best Buy service was fast, the store pickup was quick, and everything went smoothly. I would definitely buy the Nintendo Switch 2 again and highly recommend this Mario Kart bundle to anyone who wants an amazing, easy to use console that works flawlessly.

    I would recommend this to a friend