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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6643 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 6,643 reviews
  • Rated 4 out of 5 stars

    Its an improvement except for one big thing.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this console does a lot better than the OG Switch. Processor is miles quicker, transforms games that get the updates, able to handle faster web speeds. Big concern to me is not just the worse battery but also quality over time as im already noticing my joycons not feeling very secure. I hope this is an isolated case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mario Kart

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has been a load of entertainment and be joy to everyone in the household

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love their Nintendo switch ! It definitely keeps them busy !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade in docked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A better switch 1. Faster, better, and brings new life to old games! Some bad things are battery life and screen due to LCD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fianllly got my switch 2 and through this way I’ve been enjoying playing it ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. I bought it for him as a surprise for his birthday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price Match Worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid love it. I bought it and then the price went down whichg resulted in a seamless credit back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was never into the original switch - had like 4 of them and always sold them. this new one idk what it is but i love it. the whole retro online catalog, and its been a great gaming device to use when friends are over. mkworld and switch sports are a blast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great start to the next generation for nintendo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a big fan of the switch 2 i am to report that the console feels like a proper follow-up to the switch 1 and while the library is minimal at the moment, i cant wait to see what nintendo has planned for the console and this next-gen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the switch 2. Can’t wait to give it to my daughter for Christmas! Quick,easy and painless pickup using the Best Buy app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch 2 is awesome, but Best Buy service is bette

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By now you know you're getting a Switch 2 and going to like it. I'm here to tell you my experience with Best Buy. I bought the Mario Kart World bundle for my son, but he wasn't getting it right away. He finally got it after a month and a half, so I'm well past the return date. After opening it we discovered the code for Mario Kart was missing. We went to the store to see what could be done. After explaining the situation to the employee, he searched their inventory. With no bundles in stock to do an exchange he grabbed a physical copy of the game and gave it to us. He made the situation right for my son. I've bought a lot of stuff from BB and never had an issue and this experience has reinforced my faith with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and battery life last longer than the Nintendo 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the original switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been playing this every day since getting it, the upgrade is much better than I thought from the original switch. The larger screen and refreshed joycons make it a lot more satisfying to play handheld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and fun for kids and adults.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Switch 2 is great and fun for the family. Easy and convenient. Ordered online and chose pick up the very same day. No fuss, no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprise present for whole family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality & Performance. Quite the happy & surprised family on Christmas morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device, bad shipping

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console but my box came crushed so I had to refund on release.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas present

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my nephew he loved it love the big screen the attachment of the controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've already won.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that if I win this gift from Best Buy, I would be the most grateful man on planet Earth, and of course, I would also be grateful to the best store in the USA, which is Best Buy. Just participating, even without having won yet, I already thank the entire Best Buy team for this incentive, and whoever wins will surely be very happy, in this case, ME.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Better than the 1st switch.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I’ll admit—the Switch 2’s processor isn’t as powerful as the PS5’s, but it’s a significant leap from the first Switch. Load times are noticeably faster, and it handles demanding titles with ease. If you’re diving into bigger games like Hogwarts Legacy or Elden Ring, the Switch 2 delivers a far better experience without missing a beat. It still gets stick drift but the switch pro controller works really well with the switch 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great handheld. Download the parent app to monitor screen time and online interactions.

    I would recommend this to a friend