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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6831 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, appreciating its features and how much better it functions. The upgraded screen size, portability, and appealing design are also frequently praised, along with its unique and interesting gameplay. However, a significant concern for many customers is the battery life. Additionally, the storage capacity is often cited as a downside, and some users note its heavier weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 6,831 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would buy over and over love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to be the best system ever I have put hundreds of hours into this system it’s a better version of the switch one in every way possible

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ’ve been using the Nintendo Switch 2 for a while now, and it honestly feels like the upgrade the original Switch always needed. The jump in performance is immediately noticeable — games run smoother, load faster, and look way sharper both handheld and docked.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Switch 2.0 ftw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a better version of the switch, I only use it docked 95% of the time and it works well. Some older games look a lot better. Which is good, they're aren't many new games still. Biggest downside is you need a new pro controller to turn on the system remotely, that was cheap of Nintendo. The new pro controllers are very nice, but expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming console for my wife. She's been wanting to play animal crossing so I purchased this for her and sfe loves it. We've been playing Mario cart, Disney dreamlight and animal crossing.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Switch 2!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, is the switch 2!!! but I took advantage of a great but small offer Best buy had this christmas. I love it but the battery is a pain, but there is nothing to do about it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nintendo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally in love with it. The joycons feel better than the original switch joycons. The screen is bigger and the switch 2 versions of switch games is worth the 10$ when applicable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My son loves it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to my son Nintendo did a great job upgrading the original Switch. He loves the bigger screen and is psyched he was able to get Madden for this which was unavailable with the original.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE THE NEW CONSOLE!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new console, and the updated graphics on the games! Playing Hogwarts Legacy and Zelda with the updated graphics is playing on desktop or ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesom product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I really enjoy this. The sales associate was excellent. Will definitely look into buying another one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best switch

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best handhelds I've used, and it's actually a major upgrade from the previous gen. I haven't had a single issue with my Switch 2 since launch.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great gaming system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grand loves it. It plays her older switch games and is much bigger. She likes the way the controllers attach to this one much better than the old one as well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    The switch 2 is in my opinion a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The switch 2 feels very premium and has a good weight and battery life. The games looks crisp on the new bigger screen. The bigger joycons make it easier to hold for bigger hands. The new Mario kart is great and I love that it has a free roam mode. I can’t wait until the new donkey kong game comes out. I think it is a great upgrade and I’m glad I was and am an early adopter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console and great customer service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console works fantastic! I want to give a shout out to Steve, the manager at the Best Buy near the Westminster mall in Westminster CA. My Nintendo Switch 2 box was damaged when I went to pick it up during the midnight release event and he was able to get it replaced for me. Every employee that was working that night at the midnight release event did a phenomenal job. Big Thank you to Steve!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great update from the switch 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the switch 2! It's performance is great and the battery lasts a long time when not plugged in. The fan in the dock helps it not overheat. it is an improvement from the switch 1.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving the new switch. The screen is great but the battery life is not that good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A must upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long overdue upgrade. Love the magnetic joycons and the larger size for my bear paws. Great console to play my games and share time with my toddler who is at an age to discover competitive video games like Mario kart.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A nice upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When first seeing the Switch 2, I was so excited especially since the system is backwards compatible with the original switch and launched with Mario Kart World. Despite the price and spike increase in games and accessories, the games so far play beautifully and load a lot faster. I mainly upgraded for the new Donkey Kong and Metroid game coming up, so I’d say grab one if you see one available!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    I love the Switch 2!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels sleek. Great display. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Actually runs the games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels worth the hype, the graphics for things are genuinely a lot better and it actually runs games smoothly (That’s probably a low bar but hey it makes me happy). Same terrible joycon design, so if you plan to play on it a lot I definitely recommend getting a separate controller to avoid bad hand cramping. My Bluetooth controller for my switch 1 still connects to the switch 2 which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful system!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, son loves it! Easy to use for him and plenty of kid friendly games on the go for him in great graphics

    I would recommend this to a friend