Customer Ratings & Reviews

Best controllers I've ever used: good feel, long battery life. I've played several games on this console: MKW (of course), RE9 (10/10, standard classic modex3), FF Tactics (latest remake, played it twice back-to-back), DQ7 (cute AF, super fun). Console and games are a little pricey, but everything I've played is high quality.

Love its overall performance and features. It is easy to carry too.

Should probably be 3 stars but I’ll give it 4 because I never had the original Switch. Not sure this is worth it for people who have Switch 1. It should really be called a Switch Pro since it is essentially the same console as the previous model with some marginal upgrades. It now has the power of a PS4 so I guess that’s good. Overall it’s fun, and nice for kids but I’m finding the game selection to be pretty bad and basically right now we just have a bunch of Switch 1 titles along with the new Mario Kart. This console is very underwhelming and they took streaming apps away. Unreal. Nintendo has gone downhill. I also don’t like joy cons. They charge $100 for those things WITHOUT the connector dock. You have to spend so much for accessories. I prefer the pro controller but it’s also like $90. How that controller costs more than a dualsense is mind boggling.one more negative that in handheld mode the thing is just too heavy. That’s coming from an adult. For a kid it’s just too much to hold. My kids use it more on the tv or tabletop.

I'm more of a casual gamer and I love my switch! The bigger screen looks flawless and the touchscreen works well even with a tempered glass screen protector. Sometimes it is a little big for me to hold but the included joycon controller is perfect for me!

Bought this because I’m on the road a lot and I’m always looking for a good way to game. This was a massive upgrade from my original switch that I had years ago!

Yes, this is an expensive piece of hardware. However, this is also an investment in the future of Nintendo. This is truly a better Switch if you're a gaming enthusiast. A bonus is that the vast majority of your Switch library will not only work on this device, it'll run better than ever before. I still use my switch pro controller with the switch 2, however, it won't wake up the console because it's not a "Switch 2" controller - an easy work around is to just tap the power button on the docked console before you sit down. The device feels premium and less toy-like than the original Switch. If I had young kids, I would probably keep them on the original for now.

The main menu is a lot smoother over the OLED switch. The screen is a lot bigger as well. Worth the upgrade if you primarily use it as a portable console.

My son really loves it. Bigger screen better performance and control

The size and power that the switch 2 has is amazing! The battery can be way better but besides that its a phenomenal console.

Portability and great battery life . Graphics are sharper and it’s easy to switch between handheld and other mode . Highly recommend.

Lovin' my Switch 2. This new Mario Kart is amazing too. So many different tracks to choose from.

So much is missing in the retail environment. Not one of your employees seem to care. Workin the customer experience…very little help with buying more to enjoy the product. Yes I pre bought on line, but why not upsell? Not one persons tried. It was here ya go. No wonder people buy from Amazon. I’ve spent thousands over years with your company. And now it’s just a “robot experience”! Can’t say bad about the best. But it definitely lacks on what what Best Buy should mean. I can spend my $ anywhere. But “Best Buy” is boring buy! Get it?

Great console. High-quality device. Larger and feels more premium than OG switch. Going to be even easier to recommend once the library inevitably fills up in the years to come.

I was disappointed that the game didn't come as a paper code or in a box of its own; it's installed on the console itself, so DON'T buy the bundle if you're planning on selling the game! But other than that, I'm looking forward to playing Switch 1 games with better performance; these are the kind of specs I'm looking for in a handheld system like this. I will say the Joycons feel a bit wobbly when they're on the sides, but they're definitely secure. Don't really think the mouse functionality is useful but it's a neat gimic. I just hope there's no stick drift over time with the controllers... but we'll see.

Great graphics and lasting battery. Also is bigger than the first switch

The new switch is much bigger and better to play than the first switch. Best purchase

I didnt think i really wanted this upgraded swtich until i bought it. and it feels amazing. The joycons feel great, the switch 2 runs really smooth andnthe garphics are clean

We got this to play the new Mario Kart and it didn't disappoint. It really is a switch 2, with backwards compatibility (was easy to transfer my digital game library over). Feels and looks better than the OG switch. Like everything about it except the dock. They've made it so you have to use it to hook up to a TV. With the old Switch you could use a powered USB-C to HDMI dongle, which was sooooo much better for travel. If you need a switch, get this, not the switch 1, you'll be sad you won't be able to play the latest and greatest.

Coming from an older model, the Switch 2 is a dream. Everything runs much faster and looks incredible on the new display, both handheld and docked. The new Mario Kart World is the perfect launch title, with a massive new world to explore and super fun gameplay. This bundle is worth every penny. I also had an amazing experience purchasing at BestBuy. I traded in my original Switch and the team made the experience seeemless and easy for me. I will definitely shop there again.

Wanted a handheld for the longest and ended up with the switch 2. Yes, I could’ve gotten a pc handheld but just having a device that could run all the games without tweaking a bunch of settings is nice.